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La Quinta Inn & Suites Abilene Mall

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221 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Abilene Mall
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Showing 220: English reviews
Allen, United States
Reviewed 15 November 2016

I had made a reservation with Hotels.com and selected a reduced rate for another hotel. However, upon arrival my room wasn't ready and I had less than an hour to freshen up before a business engagement. I drove to La Quinta located on the South Side of Abilene and the employee was able to service our needs. Even though I...

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Helpful?
Thank R6536LSchristianf
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing the very best customer service. We hope you will choose us again the next time you travel to Abilene. Amos Davis General Manager

Reviewed 5 November 2016 via mobile

Friendly staff. Very attentive. Hot breakfast was very good. Comfortable beds. Big rooms. In the middle of a major remodel but good plan to not affect the guests. Only reason I didn't give it a 5. Would definitely stay here again. Lots of restaurants nearby.

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Thank Bill M
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Bill. Good to hear our renovation plan is working well. We look forward to showing you the finished product the next time you travel to Abilene. I will pass your compliments on to our staff. Amos Davis General Manager

Austin, Texas, United States
Reviewed 28 October 2016 via mobile

This is a nice stop that is clean and convenient in Abilene. The hotel could use a little work but overall satisfactory. The hotel is located right down the freeway from many decent restaurants and is easily accessible.

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Thank Krista B
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Krista. You will be pleased to know the hotel is currently under complete renovation. We look forward to showing you are new look the next time you travel to Abilene. Amos Davis General Manager

Coldspring, Texas
Reviewed 27 October 2016 via mobile

Among La Quintas, this was very good. The front desk staff, (Destiny and Elizabeth) were exceptional! The room was clean and quiet. The bed was comfy. We had an excellent night. In Abilene, this will be our first choice. If you are looking for a reasonable clean stay in Abilene, consider this one.

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Helpful?
Thank bureaucrat377
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing our guests the very best experience. I will pass your compliments on to Destiny and Elizabeth. Amos Davis General Manager

Rowlett, United States
Reviewed 19 October 2016

internet did not work. Ice machine on our floor did not work. bathroom sink cracked and repaired. Bath supplies were a bit substandard. AC struggled to keep the room cool. Cleanliness and staff were good, but it appears LaQuinta may be going a bit downhill.

Review collected in partnership with La Quinta
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Thank Robert L
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Robert. You will be pleased to know that the hotel is currently under complete renovation. You will be very pleased the next time you travel to Abilene. We take great pride in providing the very best Customer service and it looks like we dropped the ball on your recent stay. We look...

Amarillo, Texas
Reviewed 17 October 2016

The front desk staff was very friendly. The lobby area is nice and clean. Our room was a king suite. The room was spacious. However, the sofa bed was broken. My son just slept on the sofa. Also, behind the sofa, between the wall and sofa had not been vacuumed. There was Q-tips and "gunk" behind the sofa. It is...

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Thank Angela G
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Angela Thanks for taking time to review our hotel. We are currently under a complete renovation and all the sofa beds will be replaced. We look forward to showing you our new look the next time you travel to Abilene. Amos Davis General Manager

Sarasota, Florida
Reviewed 15 October 2016

2 dogs and 2 humans we have stayed at this hotel multiple times and I will not be staying again, unless they do a major renovation and take care of the hotel. For years this hotel has been clean. Inside and out. This time we arrived to a parking lot that was covered with trash, the entrance had a vomit...

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Thank 2013sylvia
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Sylvia Thanks for taking time to review our hotel. Looks like we dropped the ball on your recent stay. Please know that the hotel is currently under going a complete renovation and we look forward to showing you our new look the next time you travel to Abilene. We take great pride in providing the very best customer...

Midland, United States
Reviewed 15 October 2016

Unlike many of the La Quintas this one is a unique old style type hotel that is also Regal. The rooms are well kept and roomy. Hotel is located in a convenient location and very easy to get to. Highly recommend staying at this site over many others in town.

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Thank Garry S
austin, United States
Reviewed 11 October 2016

Clean - Friendly staff - good location to everything! I would definetly recommend this hotel to all my friends and family as well as my business associates!I really enjoyed the hot breakfast and the rooms were both comfortable and spacious!

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Thank Clyde A
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Clyde Thanks for taking time to review our hotel. We are pleased to hear you had a great stay. I will share your comments with our staff and we look forward to serving again the next time you travel to Abilene. Amos Davis General Manager

Lake Havasu City, Arizona
Reviewed 11 October 2016

Very nice hotel, great help, very, very busy. Not much parking for big vehicles. In an extremely busy area, the roads were very busy. Close to dining and shopping. Decent breakfast, nice room, nice pool area. We had noisy neighbors on our floor, going in and out at all hours until 2:30 am, which is not the hotel's fault, but...

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Helpful?
Thank IrishTraveler3264
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Irish: Thanks for taking time to review our hotel. We take great pride in providing the very best customer service to all our guest. I will share your comments with our team and we look forward to serving you again when you travel to Abilene. Amos Davis General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 CatClaw Dr, Abilene, TX 79606
Region: United States > Texas > Abilene
Price Range: ₹ 6,548 - ₹ 9,822 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Romantic Hotel in Abilene
#7 Family Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Abilene Mall staff and other travellers.
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Abilene, Texas

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Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose to stay while the remodel is in progress, the higher floors are quieter.”
 of 5 bubbles SpiceyCajun, 11 Dec 2016 | Read review
“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, 25 Aug 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, 30 Jul 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, 3 Dec 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, 2 Oct 2015 | Read review
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