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Hilton Garden Inn Abilene

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Traveller (29)
Room & Suite (44)
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Overview
  • Excellent49%
  • Very good22%
  • Average13%
  • Poor9%
  • Terrible7%
Travellers talk about
“fire pit”(7 reviews)
“nice hotel”(19 reviews)
“breakfast staff”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Abilene
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Abilene
Special Offer:Double Points, Every Stay
Hotel deals
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Reviews (487)
There are newer reviews for Hilton Garden Inn Abilene
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Traveller rating
223
111
68
46
36
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LanguageEnglish
223
111
68
46
36
Show reviews that mention
All reviewsfire pitnice hotelbreakfast staffthe hotel staffindoor poolfront desk staffwould stay here againwonderful stayfitness centerhot tubstaff was friendlybusiness tripgreat roombeds were comfortablehgimallmattress
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11 - 15 of 484 reviews
Reviewed 30 March 2018

I enjoy staying a quality hotel for whatever the reason of the event. This hotel was nice on the surface, but the quality of the bed was extremely poor. The staff was told. If this had been my hotel, I would have offered a discount...More

Review collected in partnership with Hilton Garden Inn
Thank dluttr896570
Response from Amalie L, General Manager at Hilton Garden Inn AbileneResponded 1 April 2018

I am sincerely sorry that you did not enjoy our beds. Upon getting your comment, our maintenance immediately checked the bed to make sure it was in good shape. They found nothing damaged or worn and our mattresses are fairly new. I can only imagine...More

Reviewed 25 March 2018

This hotel is beautiful decorated, and the room was clean and very comfortable. My expectations were exceeded, and staff was professional and friendly. I will definitely be back if ever I should be in the Abilene area again!

Review collected in partnership with Hilton Garden Inn
Thank adams76903
Response from KanaHotelGroup, Manager at Hilton Garden Inn AbileneResponded 27 March 2018

We are glad to read we have exceeded your expectations! Thank you for your good review of our hotel the Hilton Garden Inn Abilene. We look forward to welcoming you back again in the future.

Reviewed 19 March 2018 via mobile

All hotels lately give you perks for staying there to generate business. For a the price I would have expected a free breakfast. The breakfast we paid $9 for was the same one we usually get for free at other places. The location was not...More

Thank Greg L
Response from KanaHotelGroup, Manager at Hilton Garden Inn AbileneResponded 20 March 2018

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More

Reviewed 17 March 2018

Very comfortable, spacious room with good amenities. Breakfast is good and is reasonably priced. Beds are very comfortable. The staff is friendly. They've just remodeled, and it looks very nice. I will definitely stay there again.

Thank crvela
Response from KanaHotelGroup, Manager at Hilton Garden Inn AbileneResponded 18 March 2018

We are glad you enjoyed your stay here with us and would like to thank you for your good review. We look forward to hosting you again.

Reviewed 10 March 2018

The staff at the Hilton Garden Inn was amazing. From check in, to dining and check out, I honestly don't have anything bad to say. Thank you Hilton Garden Inn, we shall be seeing you again soon! You all were wonderful!

Review collected in partnership with Hilton Garden Inn
Thank pafflick12
Response from KanaHotelGroup, Manager at Hilton Garden Inn AbileneResponded 11 March 2018

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you and we look forward to hosting you again here at the Hilton Garden Inn Abilene.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 129 - US$ 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Abilene
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 129 - US$ 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Abilene
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (44)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Rita C
28 February 2018|
AnswerShow all 3 answers
Response from 505sandyd | Reviewed this property |
Free Breakfast is a Hilton Honors option or as another traveler stated, sometimes bundled with a stay package. It does not come standard with a room (like Hampton Abilene does just down the same/Ridgemont road).
1
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Room Tips
"Third floor has less noise. Very close to Abilene mall, Google maps was a little confused."
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"The room has 2 ways to control the AC. Our room was cold and maintenance came right over to check and show..."
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"Not room 102 - near elevator, erratic A/C- hole from outside lets bugs in"
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"Stay on a high floor. Was on floor 2 and you have no view but the roof.."
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