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Americas Best Value Inn & Suites-Abilene Mall

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79 Reviews from our TripAdvisor Community

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There are newer reviews for Americas Best Value Inn & Suites-Abilene Mall
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Showing 79: English reviews
Lubbock, United States
Reviewed 12 August 2015 via mobile

This hotel is filthy. I checked out this morning. The place smells, had bugs on the wall in the room, everything is broken including the elevator, ice maker, drapes and lamps in room and lock on back door entry. $60 + tax is too much for a dump. For a few dollars more, go to Sleep Inn or Comfort Suites...

2Thank Gene W
Reviewed 23 June 2015 via mobile

I have never stepped foot in this hotel but I can certainly speak for its customer service. I have been working in Abilene for the last month and a half and have been staying at the Sleep Inn which is a great hotel for the money. I needed to book a room for an additional week but I misplaced the...

3Thank Optiknine
New Haven, Connecticut
Reviewed 11 June 2015

The first time I stayed here there were some problems but the new management has really improved cleanliness and friendliness. They have better towels, sheets, and overall the place looks better. I'll go back.

Thank Ann P
Reviewed 24 May 2015 via mobile

OK so we just checked out. Its awful even for the price. The pool is under renovation. The kitchen is under renovation. The entire hotel smells of feet urine and dogs. We had to move three rooms while we were there for one night. Each was worse than the last. And every room reeked of cigarette smoke even though they...

4Thank Kathy g
Reviewed 6 April 2015

Visiting Abilene with my wife and three month old son from Frisco as a midpoint to meet our family from Lubbock for Easter Weekend. I have stayed at several hotels in several states, I knew the second I walked in that something was not right but I gave it chance. The lobby was warm due to the owner turning off...

3Thank URFriendlyneighbor
Tyler, Texas
Reviewed 6 April 2015

Got two rooms, went to room and one of them was occupied, they gave me one across the hall. The cable was out, the pool was closed, water would not get hot in the shower. When i got home I checked my credit card as I do they charged me twice, called them and was told the money would be...

2Thank Hugh H
Reviewed 4 April 2015

This is by far the worst hotel I've ever stayed in...after traveling 8hrs and not sleeping all nite we were greeted by an empty front desk no front desk clerk upon check-in and the we were denied early check-in at the time we arrived and were given the excuse that "all hotels have 3pm check in" so we could not...

2Thank lmayala
Odessa, Texas, United States
Reviewed 9 March 2015

Not being able to cancel or reschedule the booking, my husband & I traveled halfway across the state on ice with grandkids in tow only to be met by incompetent personnel, a closed indoor pool, a non-working elevator, & 2 room changes (i.e. incompetency in programming the keys, then the front desk clerk gave the last room we were in...

3Thank Shana G
Reviewed 6 March 2015 via mobile

Went to check in & was not allowed until 3pm. The man at the desk said that housekeeping was still working. I requested early check in on my reservation but was told that it had been denied. Felt that was not a good way to treat a customer from son far away. Definitely will be staying elsewhere in Abilene for...

1Thank txnikkie
Cincinnati, Ohio
Reviewed 16 February 2015

This has to be the worst hotel I have ever stayed at. Very poorly ran and operated. The owner/manager is in over his head and has no idea how to run the place. The wifi didn't work. The cable didn't work. My room was not clean. Connecting door to next room didn't have a lock on it. Indoor pool was...

3Thank wraithleaderx

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover Abilene, Texas and all it has to offer while staying at our 100 percent smoke free hotel, the Americas Best Value Inn and Suites Abilene Mall. Ideally situated only a few miles from McMurry University and downtown Abilene, our hotel is conveniently located off Highway 83 on South Danville Drive. We are near local attractions such as Prime Time Sports, Play Faire Park, and Discovery Center. Our entirely smoke-free property offers many amenities, including a guest laundry facility, ice and vending machines. Sorry, no pets allowed. Start your work or sightseeing day in fine form with a free cup of coffee or free continental breakfast. Guests are invited to relax in our indoor pool, open year round. Maintain your exercise routine while on the road in our on-site fitness center. Visitors in town for business will be sure to take advantage of our on-site business center and meeting facility, featuring free Wi-Fi. Our staff will work with you to ensure your meeting or event runs smoothly down to the last detail. Each of our 49 guest rooms/suites feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, hairdryer, 32 inch flat panel cable TV, iron, ironing board, and alarm clock. Americas Best Value Inn and Suites Abilene Mall is your best choice within west-central Texas. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Fort Worth or Austin. At Americas Best Value Inn and Suites Abilene Mall our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn and Suites Abilene Mall, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 

Additional Information about Americas Best Value Inn & Suites-Abilene Mall

Address: 3165 S Danville Dr, Abilene, TX 79605-6506 (Formerly Abilene Suites)
Region: United States > Texas > Abilene
Price Range: ₹ 4,111 - ₹ 5,527 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americas Best Value Inn & Suites-Abilene Mall 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Abilene Comfort Suites
Comfort Suites Abilene
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Questions & Answers

Questions? Get answers from Americas Best Value Inn & Suites-Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms suites so take any room”
 of 5 bubbles _ranza34, 12 Oct 2016 | Read review
“The bad reviews on here might just be a freak accident, drunkards demanding money, or were charged for damage. give it a try”
 of 5 bubbles christopherl439, 8 Oct 2015 | Read review
“Do not stay here. You will carry Bed Bugs home with you.”
 of 5 bubbles ABCdaytime, 22 Sep 2015 | Read review
“Rooms are located off the loop and are quieter.”
 of 5 bubbles 263annp, 10 Jun 2015 | Read review
“There IS no "good" room.”
 of 5 bubbles ShanaG492, 9 Mar 2015 | Read review
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