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Courtyard Abilene Southwest/Abilene Mall South

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 2 weeks ago via mobile

Stayed here for two nights and it was a pleasant experience. The beds were comfortable and the room was quiet. The Bistro staff was very nice and the atmosphere was very pleasant. It was clean and never once felt unsafe. If I come back to Abilene I will look to stay here again.

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Helpful?
Thank W P
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

W P, THANK YOU so much for the kind words, we work hard to make our guests feel welcome and are especially proud of our Bistro! We look forward to seeing you on your next visit!

Rising Star, Texas
Reviewed 6 March 2017

March 3-4 2017. I find it all excellent except I think you should bring your own blanket. The sheet and thin bedspread just did not do. Otherwise, good location, quiet, convenient. If you an early and heavy coffee drinker (I admit it) you may want more than the room coffee, or espresso at the lobby. McDonalds is only two blocks...

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Helpful?
Thank atnip2007
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind review! Please be aware for your next trip that we are more than happy to provide additional blankets and are always willing to make you a Starbucks or provide extra coffee packets!

Reviewed 6 March 2017 via mobile

Hotel was decent and clean. We stayed only one night. Hotel is closed to the mall. Got the room for good price through Priceline. I would stay again. Hotel looks like the pictures on trip advisor. Hope this helps. We didn't stay long enough to try the breakfast since we had to go to work back in Dallas Tx.

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Helpful?
Thank Charles D
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you we are glad you enjoyed your stay! If you have the time our Bistro breakfast, plated to order (restaurant style), is a treat! We hope you have the chance to enjoy it next time!

Chandler, Arizona, United States
Reviewed 25 January 2017

Abilene, TX is not a place people go to on vacation. So the city, (very nice people by-the-way) is not going to have upper tier hotels and accommodations. I went on business and stayed at Courtyard Abilene Northeast. Checkin was handled very well by a lady who had a great welcome smile. There are plenty of well known standard restaurants...

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Helpful?
Thank Ed S
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Sir, I appreciate your response regarding your stay, however, it was entered on the WRONG hotel. WE are the Courtyard Abilene Southwest not North.

San Antonio, Texas
Reviewed 15 January 2017

Just stayed there and it was great - VERY friendly staff "Welcome" by everyone (I felt like a celebrity!). They seem to be excited to do any little thing for me! The rooms were clean, food was great and served well and with a smile (No grouchy staff here!). The next morning I was asked genuinely by several, "Did you...

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Helpful?
Thank Annie055
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for the wonderful review! Jen is indeed a pleasure to have work here, we just nominated her for a Marriott "spirit" award. We know we aren't the newest or shiniest and strive to make up for it with a genuine attitude of caring. I am glad this was evident for you!

Reviewed 4 January 2017 via mobile

Very friendly staff. Rooms were modern and clean. Beds were comfortable. Some food choices near by. The mall is across the street but not a problem for traffic. Only complaint was the internet was very slow.

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Thank hhurricane58
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your awesome review, you may be happy to hear we are getting a new internet service provider this year.

Texas
Reviewed 30 December 2016

Stayed here on the way to Albuquerque...convenient to restaurants and shops in the area. Bed comfortable. No breakfast unless you pay in their Bistro. Coffee and tea available at all hours. Staff very accommodating. Excellent rate.

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Helpful?
Thank mantamoon
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind review! I am truly glad we met your needs and look forward to doing so again!

Pyeongtaek, South Korea
Reviewed 29 December 2016

For all the years I've been passing through Abilene, I've always stayed at the McM Elegante (previously an Embassy Suites). Unfortunately, the McM is stuck in the 1980s... The Courtyard is in a fairly convenient location, is nicely appointed, and very clean. The room was spacious, well furnished, and the bed was very comfortable. There is a small fridge and...

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Helpful?
Thank ply72rr
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

I am terribly sorry for that, please do not hesitate to contact me directly at the property next time you are in town, your meal is on me!!!

Abilene, Texas
Reviewed 18 November 2016 via mobile

I got a proline express deal on this hotel so I can't complain about anything. The hotel lobby looks great and offers infused water. There's also free coffee in the mornings and evenings. The hallway to my room and my room both had a faint weird smell that didn't go away. The room was spacious and offered a fridge and...

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Helpful?
Thank Marina K
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind words, we definitely agree we are a value for the price! You'll probably be interested to here that we are going about a major remodel in April, so the value will be even greater!

Fort Worth, Texas, United States
Reviewed 14 November 2016 via mobile

Good hotel for great price-got room on Priceline last minute. Highly recommend that. Clean n comfortable. Location is convenient to mall, Bww, Outback, Tamollys. Target is nearby for forgotten items. Friendly staff. No problems.

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Helpful?
Thank Jennifer C
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Yes, we like to think we have the best "location" in town! Glad we were able to show you our hospitality!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Address: 4350 Ridgemont Drive, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Region: United States > Texas > Abilene
Price Range: ₹ 6,996 - ₹ 9,911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Abilene Southwest/Abilene Mall South staff and other travellers.
2 questions
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Quitman,Tx
over a year ago
Sweetwater
over a year ago

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Questions? Get answers from Courtyard Abilene Southwest/Abilene Mall South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room #334. Very nice”
TR717, 22 May 2016 | Read review
“Ask for a ground floor. Very convenient to parking.”
Retired_in_MX, 29 Aug 2015 | Read review
“A high floor, away from the elevators”
RoxyAtPlay, 18 Aug 2015 | Read review
“I was on the 3rd floor, and it was quite.”
JPandLLC, 25 May 2015 | Read review
“Avoid the ground floor, since the pool and fitness center is located there.”
Will794, 14 Jan 2015 | Read review
5 of 5