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Courtyard Knoxville Airport Alcoa

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#4 of 15 Hotels in Alcoa
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Courtyard Knoxville Airport Alcoa
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Knoxville Airport Alcoa
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Showing 240: English reviews
Pawleys Island, South Carolina
Reviewed 22 August 2016

Hotel staff know how to provide customer service. Bistro Staff Emily, Madison, and Teresa deserve a special shout out as they started off my mornings with a smile and great customer service which are always very appreciated.

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Helpful?
Thank Sandra H
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We are very happy to help you start your day off right!

Reviewed 20 August 2016

This is my second week long visit and I really enjoy this place. I love the courtyard! The Bistro services are awesome. Thank you Emily & Miranda, Teresa and Tiana for great service! Housekeeping is great, as is front desk personnel! I'll be back!

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Helpful?
Thank Cindy G
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We look forward to seeing you again soon and thank you very much for your feedback!

Reviewed 19 August 2016

Very nice property, upgraded decor, small lobby bar and restaurant, small menu to choose from. The front desk clerk on check in seemed to either have trouble with the system or perhaps be new. She wasn't very quick in checking in.

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Helpful?
Thank Sharon C
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you so much for sharing your experience, we are always improving here at the Courtyard! We hope to see you again soon!

Austin, Texas
Reviewed 4 August 2016

Emily, Teresa & Tiana in the Th Bistro inside the Courtyard hotel are extremely attentive, friendly and helpful. The morning breakfast is the perfect selection of items that get me started and the staff gets you in and out and off to work timely and with a smile. I love the fact they always seem to make an effort to...

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Helpful?
Thank Michelleparker918
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We are so happy to be the first part of your day and help you get your day off to the right start! We'll see you again soon!

Atlanta, Georgia
Reviewed 4 August 2016

Emily, Teresa and Tiana were awesome! They should get a raise. Putting a minimum number of characters in this space just makes people not want to fill this damn thing out! This is stupid, this is stupid, this is stupid, this is stupid!

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Helpful?
Thank tmaxhimer
Cleveland, Ohio
Reviewed 4 August 2016

Great location for early morning or late night flights. Bisto serves Starbucks. Emily, Tersa and Tiana provided exceptional service with southern hospitality. Coffee service begins at 5:00am in the morning. Rooms have been updated - and quiet.

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Helpful?
Thank RBJ321
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for being our guest and I am very happy to hear that you enjoyed your stay! We look forward to seeing you soon!

Lewis Center, Ohio
Reviewed 2 August 2016 via mobile

When it comes to hotel choices near the airport I would say this and the Hilton are the best in the area. There is a shuttle and it is very close to the terminal. Nothing special to share. It is clean, has the same lousy bistro food, and very much to the courtyard standard.

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Helpful?
Thank George S
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you for being our guest!

Reviewed 2 August 2016 via mobile

We reserved parking for a week at this courtyard. We chose this hotel for parking because it was MUCH cheaper than any at TYS. It was so easy to take the shuttle right up to the terminal. Much easier than trekking from the economy lot at TYS. Return pick up was just as easy. We called after we got our...

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Helpful?
1Thank MendyR123456
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

We appreciate your business and are so happy that you had a great experience!

San Francisco, California
Reviewed 28 July 2016

Stayed while visiting a friend in the area. The hotel is adequate for sleep. It is clean and the staff was friendly. The location is near the airport, but it is not a major airport, so we never heard any noise from the airport. One caution is the alcoa highway can be tricky to get to other restaurants or driveways...

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Helpful?
Thank David A
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

Thank you very much for your feedback! We hope to see you again soon!

Denver, Colorado
Reviewed 26 July 2016

Checked into the Courtyard with no issues or concerns, staff was courteous/helpful. Upon returning to the room that evening, we noticed the carpet was completely soaked with water and the ceiling had 3 large leaks-3' feet long per leak and continuing to leak. Interesting as the room was on the second floor. Went to front desk and was told "we...

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Helpful?
Thank Broncofan777
Alexandra W, Front Office Manager at Courtyard Knoxville Airport Alcoa, responded to this review

I do greatly apologize for the terrible inconvenience that you experienced while you were with us. Unfortunately, it was an event out of our hands at that time. We do hope that you will return so we can show you our great customer service to go along with our great hotel.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott Knoxville Airport Alcoa is a top choice among hotels near Knoxville airport in Knoxville, TN. If fact, McGhee Tyson Airport is just moments away and we offer a free shuttle to the airport. Stay with us in our Knoxville, TN hotel and enjoy a convenient location surrounded by gorgeous views. At our hotel, our accommodations are beautiful as well. Guests enjoy light and bright public spaces, and contemporary guest rooms that have everything needed for a relaxing and enjoyable stay in Knoxville. ... more   less 

Additional Information about Courtyard Knoxville Airport Alcoa

Address: 141 Furrow Way, Alcoa, TN 37701
Region: United States > Tennessee > Alcoa
Price Range: ₹ 6,741 - ₹ 12,173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Airport Alcoa 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Knoxville Airport Alcoa Hotel Alcoa
Courtyard Alcoa
Alcoa Courtyard
Alcoa Marriott
Hotel Style:
#2 Romantic Hotel in Alcoa
#3 Business Hotel in Alcoa
#4 Family Hotel in Alcoa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Knoxville Airport Alcoa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the airport side.”
 of 5 bubbles A4671DScharless, 10 Feb 2017 | Read review
“Quiet hotel at the airport!!! Who knew?!”
 of 5 bubbles elizabetho212, 27 Nov 2016 | Read review
“Great black friday deal!”
 of 5 bubbles susangD2956RA, 26 Nov 2016 | Read review
“Convenient to airport, great customer service, and food worth staying in for.”
 of 5 bubbles grahamcrakrs, 2 Nov 2016 | Read review
“They are all nice”
 of 5 bubbles 845lindyc, 9 Sep 2016 | Read review
5 of 5