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All reviewsfront deskgreenway trailmaryville collegechoice hotelsroom was cleanfree breakfastother guestssausage gravythe breakfast arearecommend this hotelwould stay here againrestaurants within walking distanceclose to the airportwonderful hotelrestaurants in the areathe entire hotellocation was perfect
We came to visit the smoky mountains for the first time. While planning the trip I found this hotel with great prices and good reviews that was close to the attractions but not right in the mix. I'm sure glad we chose this hotel. The...More
We really enjoyed the one night stay with Quality Inn Alcoa. The bed was really comfortable. It was a very clean & spacious room. The continental breakfast was delicious!!! We will definitely choose this hotel again when we are in the area!!!
We visit the Maryville, TN several times a year and have stayed in locations from Townsend to Alcoa. The Quality Inn Alcoa is very clean, the beds are very comfortable and the coffee is free flowing in the mornings. From the time you step in...More
We stayed in August, during 90 degree weather. The AC didn't work in our room. The maintenance guy never showed up to fix it. At the end of our stay, we told the receptionist that the problem wasn't fixed. There was no discount or compensation....More
Response from Laura S, Manager at Quality Inn AlcoaResponded 25 August 2017
I do apologize for the air not working properly. Its difficult to fix something if we are not aware it is broken. Also if a guests informs the front desk that they do not want anyone in the room, then we do not go in....More
Theses people have ruined my vacation. Drove 800 miles for the eclipse only to be told we accidentally booked a smoking room. Apparently a ns or a sr denotes the difference. No hotel rooms anywhere for hundreds of miles. I have two asthmatics with me...More
Thank Cassandra H
Response from Laura S, Manager at Quality Inn AlcoaResponded 23 August 2017
I do apologize for the inconvenience of your reservation, that you made, was for a smoking room and that it wrecked your vacation. However we assigned our rooms based on the reservations that our guests confirmed and guaranteed. I don't see how we ruined your...More