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WoodSpring Suites Knoxville Airport

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WoodSpring Suites Knoxville Airport
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Reviewed 15 January 2017 via mobile

I stayed there just I was working at that area. This is good just for stay for week they have kitchen but is not clean, you have to pay for internet, the bathroom are nasty!!! They not change the bathroom liners and had black stuff. They need clean more often!!

Thank Iris D
Louisville, Tennessee
Reviewed 18 November 2016

My family and I have been at the Value Place for at least 8 months and the experience has been excellent. It is like a second home. Steven is the greatest always their to help and with a smile on his face. Michael is also very good and always willing to assist. Tommy the head maintenance man is friendly and...

Thank susanlucci74
Alcoa, Tennessee
Reviewed 9 August 2016

So far my stay here has been completely enjoyable- thanks to the staff! Donna at the front desk and Tommy in maintenence have been completely amazing. . . both have continually shown a true and genuine concern for my happiness, comfort, and my personal safety while staying here. I have had only one issue with my stay thus far and...

Thank kellylynn7215
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

Thank you so much for taking time out of your busy schedule to comment on your recent stay at Value Place. It is always nice to hear that we were everything the guest was looking for. We do hope you will stay again next time business or pleasure brings you to the area.

Jackson, Tennessee
Reviewed 4 August 2016

My credit card was charged $10.98 for using internet. I did not use internet service but was charged anyway. And then when I called about the charge they told me I must have used it. I absolutely didn't. Also the shower has no water pressure.

Thank smartblonde2016
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.

Nashville, Tennessee
Reviewed 24 March 2016

We were in town visiting family for the holiday. It was perfect for our budget. Our room was perfectly clean, no nasty hairs in the bathroom! The kitchen was everything we needed for a busy weekend! We brought in leftovers and ran out again. It was real nice to come back to the room and warm up the food and...

Thank Ginger H
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

We love hearing from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return.

St. Petersburg, Florida
Reviewed 9 November 2015

The bed was rock hard, the room smelled funky. The hallways smelled even funkier, but if you need to stay long term, this is the way to go because you have a kitchen and stove and it cost about 1/4 the rate of a regular hotel. Have to say the staff was great. I had an issue with my TV,...

Thank llstom
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

We appreciate you taking the time to provide us with your customer insight. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.

Reviewed 5 October 2015 via mobile

Stayed at value place for just over a month. Loved the ability to cook my own meals. Full size refrigerator. Courteous staff answered all of my questions. Inside entrances with cameras. Always felt safe! Great value!

Thank Gizmo E
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

We are thrilled to hear you enjoyed your stay. Thank you for sharing your experience with us. We strive to provide a clean, safe, and comfortable environment for our guests. We hope to welcome you back again.

Tifton, Georgia
Reviewed 11 September 2015 via mobile

I made a reservation at hotels.com and when we checked in I was told that much of the info was incorrect including the check out time which was the only reason I chose this particular hotel. Front desk man was VERY RUDE. I travel with a service dog who is always identified by a vest, leash, Registration ID. That evening...

1Thank J9geekie
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

We apologize for the experience you encountered during your time with us. We are sorry for any misunderstandings that occurred. Thank you for making us aware of the situation so we can handle the matter as appropriate. We wish you the best.

Reviewed 12 July 2015

Booked a room here for Saturday July 11th. Most hotels in area booked. Used priceline, they can't see my reservation, so I have to call priceline and tell them to call the hotel. Mgr Katie gave us the key to our room, she said if she don't hear from priceline by 7 pm she would call us. Was on hold...

4Thank Don L
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.

Hastings, Florida
Reviewed 26 June 2015

While traveling in the area my family and I decided to stay at this Value place. The front staff was very friendly and accommodating to our needs. I found out the only way to access the building from the outside was by a key card you are issued also I was told they have security on premises at all times....

1Thank Debbie J
Heather L, Guest Relations Manager at WoodSpring Suites Knoxville Airport, responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Knoxville Airport is a new kind of extend-stay hotel. Our hotels are designed for business and personal travelers who intend to stay a week (or longer). Kitchens in every room allow you to store, cook, and eat food to save time and money. A table in each room is ideal for working and eating. Lots of room to relax and refresh. Many of our policies and amenities vary from traditional/nightly hotels. ... more   less 

Additional Information about WoodSpring Suites Knoxville Airport

Address: 4412 Singleton Station Rd., US 129 & Singleton Station Rd., Alcoa, TN 37777 (Formerly Value Place Knoxville (Alcoa))
Region: United States > Tennessee > Alcoa
Price Range: ₹ 3,092 - ₹ 4,301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Knoxville Airport 2.5*
Number of rooms: 121
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Knoxville Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room would be great”
 of 5 bubbles susanlucci74, 18 Nov 2016 | Read review
“Avoid this hotel and non mgt staff”
 of 5 bubbles V1031WMdonl, 12 Jul 2015 | Read review
“There are plenty of other extended stay hotels in Knoxville. I found one that was about $400 a month cheaper and provides free breakfast, pots and pans, dishes, ironing board free internet etc.”
 of 5 bubbles H4037VEmarkd, 13 Mar 2015 | Read review
“Single room, they also offer a laundry on site”
 of 5 bubbles Twin1960, 29 Mar 2014 | Read review
“! bed studio for the money, its a bargain”
 of 5 bubbles maxc512, 4 Jul 2013 | Read review
5 of 5