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All reviewsfull size fridgean extended stay hotelonly stayed one nighttwo burner stoveaccess roadfront deskbed was very comfortablegranite countertopsarrived late in the eveningguest rooms areprice was reasonablewould stay here againrecommend this hotelstaff was very friendlyearly flightrooms were cleana great place to stay
I arrived late in the evening without a reservation. The young lady working could not reduce the rate so I had to go on-line and book the room to get a better rate than she could give me. For the price of $131.00 you would...More
Response from Jason S, General Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 5 October 2016
Thank you for taking the time to share your thoughts with us. Feedback from our guests is very important to us and we welcome the opportunity to improve upon our services and property.
We are so very sorry that your stay was anything less than...More
We came into Knoxville for a college visit. We booked this hotel due to use of timeshare points. While I read mixed reviews, i can assure you we were very pleasantly surprised. The room was very clean, the bathroom larger than expected and the kitchen...More
Thank Jobie W
Response from Cheyenne G, General Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 29 August 2016
On behalf of our entire staff, thank you for the kind words and vote of confidence! Our staff work so very hard to ensure that all of our guests leave here with the same sentiments as you have shared and they will be so pleased...More
My question dropped on hotel's e-mail about a shuttle from Knoxville airport was immediately responded by the manager. One needs to call the hotel upon arrival and the shuttle will be there in ~5min. That's very convenient.
The windows of the rooms or of the...More
Response from Cheyenne G, Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 27 August 2016
Thank you for taking the time to share your thoughts with us! We value all that our guests have to share with us and your input will go a long way towards helping us to improve upon our service and property.
We appreciate your comments...More
Stayed here twice over the past two years when I was in town for family events. It's not bad but there are definitely areas for improvement.
Location is close to the main road and there is ample parking. The area is safe and relatively...More
Response from Cheyenne G, General Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 24 August 2016
We are so very thankful for your comments regarding your visit with us. We value all that our guests have to say about our staff as well as our property and your input will go a long way towards helping us to provide a superior...More
This is the third or fourth time that we have stayed here and have never had a problem until this trip. We booked a smoking room which was small, smelly and the furniture was torn. I was told that a remodel is scheduled for next...More
Response from Cheyenne G, Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 30 June 2016
Thank you for taking the time to review our property. What our guests say has a huge impact on our property, and I am very disappointed that we failed to meet your expectations. We have given your pictures over to the proper departments...More
Response from chasityi2015 | Property representative |
Thank you for inquiring about our property here at Candlewood Suites Knoxville Airport. You must be 18 years old with a valid Drivers License and a credit card, in order to book a room. We look forward to accommodating your... More
Thank you for inquiring about our property here at Candlewood Suites Knoxville Airport. You must be 18 years old with a valid Drivers License and a credit card, in order to book a room. We look forward to accommodating your travel needs.