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All reviewsfront deskmemorable staypancake makerhotel is excellentroom was comfortable and cleana nice place to stayrestaurants within walking distancenational parkhotel staffcades coveindoor poolair conditionerthe young ladythree nightsstaff was very friendlypigeon forgewould definitely stay here again
We came for the game, plan to return in 2 years, very pleasant and helpful staff, breakfast selection was impressive, even walnuts! Best HIE facility we have stayed in.
Good location, offered shuttle service to TN game.
We stopped here after several days on the Skyline Drive, Blue Ridge Parkway, the Great Smoky Mountains. It was great to be out of the hustle and bustle of these places. Our room was clean and comfortable. As with most hotels, more lighting would nice...More
Very pleasant and accommodating ,Staff are very friendly and helpful. Their continental breakfast offered a nice variety of foods much needed being I'm vegan. rooms were clean and fresh to smell, I had the option of a room with two entrances, one entrance had a...More
We stayed in this property a number of years ago and our memory was favorable, hence another stay for a football game. This time the small things all seemed to add up to an average stay. On the positive side the bedding and pillows are...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Alcoa (Knoxville Airport)Responded 3 November 2015
Thank you for taking the time to write a review of your recent stay. I deeply apologize for any inconvenience you may have experienced due to some of our room amenities and our room key card malfunctioning. On the other hand, I am...More
Cathy at the front desk provided excellent customer service. We also love that it is a smoke free hotel, has an indoor pool, and a wonderful breakfast. We are sure to stay here again the next time we're in Tennessee.
Thanks Holiday Inn