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Hilton Garden Inn Aiken

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#4 of 20 Hotels in Aiken
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Aiken
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368 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Rochester
Reviewed 4 days ago NEW

Great customer service. You can't find better. Unfortunatly, my room was dirty. Luckily, I was only in town one night and there were two beds in my room. The first bed I noticed blacks hairs on top of the covers. I pulled the sheets back and there were visible hairs and dirt. Those same hairs I found in the shower...

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Helpful?
Thank Businesstravelerx
Jefferson, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 7 July 2016

I arrived here during a TERRIBLE storm. Trish made the reservation with my husband who is also a professional traveler. He said boy is she special. I arrived and he was so correct. She offered to help me unpack my vehicle- IN THE POURING RAIN- offered umbrella and more. When I requested a quiet room- she did just that- THE...

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2Thank Dawn2010
About Hotel's Favourite Review
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review

Thank you so much for taking the time to review your recent stay with us. I am delighted to know that Trish was warm, welcoming and helpful. Our team is committed to delivering an outstanding experience to every guest, every stay. Trish loves to be able to make a difference and do more than just check guest in/out. We are...

Golden, Colorado
Reviewed 1 week ago

We were here during Masters week. Price was high because of the tournament. The bed was comfortable, bathroom was clean. Very clean, quiet hotel. Hotel provided info and materials pertinent to the tournament. It was in a nice area, a bit hard to find with GPS. Staff was very accommodating. Would definitely stay here again, and recommend it to others.

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Thank Shar3698
London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 2 night for Practice round at Augusta. Highly recommend as not too far from the golf and a great place to come back to after an awesome day. Quiet large room and lovely staff. Great breakfast but also close to restaurants if you want to eat out

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Thank Totigirl
Reviewed 2 weeks ago

Our only hitch was when we first arrived and our room wasn't ready due to a large volume of check-outs that day. Ice water enhanced with fruit and warm cookies helped us pass the wait time. Front desk staff was friendly and apologized repeatedly for the inconvenience. As it was the beginning of Masters week, they had a small putting...

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Thank Brenda O
Jacksonville NC, United States
Reviewed 2 weeks ago

overall I was impressed with your staff and the clean room/ bathroom I will definetly stay and recommend your facility You just need to have a better way to get directions to your place calling a number and that place is not even in the city let alone the state makes no sense what-so -ever

Review collected in partnership with Hilton Garden Inn
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Thank B1864OGjackg
Stafford, Virginia
Reviewed 4 weeks ago

Standard hilton garden inn and I encountered no problems or complaints during my last stay here. I'll be back on my next visit to the area. Room was clean and although the bed was a little hard for me I slept perfectly each night.

Review collected in partnership with Hilton Garden Inn
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Thank hokiesluv2travel
Morristown, New Jersey
Reviewed 4 weeks ago via mobile

Overall nice hotel. Open atmosphere and friendly staff. Breakfast is decent. But it is surprising that for a Hilton that they do not keep their bath rooms in cleaner shape. There is molding in several areas around the shower. It's disgusting.

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Thank hansel973
Roxboro, North Carolina
Reviewed 15 March 2017

The hotel is clean and there are lots of restaurants in the area. I also had to wait 30 minutes to gain access to my room, even though it was 4:30 pm. The staff apologized but offered no form of compensation.

Review collected in partnership with Hilton Garden Inn
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Thank S960DAjamesh
Aiken, South Carolina
Reviewed 8 March 2017

We have been using the banquet rooms for over a year without any incident reports. Today I received a call saying that they had a complaint. The manager at this location didn't have the decency to ask questions she just immediately told us that we were no longer welcomed at this location. I will continue to seek for answers with...

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Helpful?
Thank lorainedavenport811
KPC03, General Manager at Hilton Garden Inn Aiken, responded to this review

Dear Ms. Davenport, Thank you for your review. There have been some incidents which occurred that you may not be aware of. It is unfortunate the decision had to be made to no longer host your church meetings. These types of decisions are not made lightly. First of all, the group coordinator worked with our DOS, as opposed to Manager....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Aiken

Address: 350 Eastgate Drive, Aiken, SC 29803
Region: United States > South Carolina > Aiken
Price Range: ₹ 6,672 - ₹ 11,530 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Aiken 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Aiken Hotel Aiken
Hotel Style:
#2 Business Hotel in Aiken
#5 Family Hotel in Aiken
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Aiken staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Aiken staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We all stayed on the third floor and it was very quiet.”
Z763ZDdavidp, 17 Oct 2016 | Read review
“I can't image there was a bad room.”
683cathyp, 28 Aug 2016 | Read review
“I always stay away from the elevators.”
Antrim8, 14 Aug 2016 | Read review
“Just tell Trish what you want and she will make your wishes come true”
Dawn2010, 7 Jul 2016 | Read review
“Choose a different hotel.”
KYRay64, 6 Jul 2016 | Read review
5 of 5