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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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I came in the a.m after working a night shift at Lehigh Valley Hospital hoping to get a room to sleep so I can go back to work that evening. The receptionist was so professional & graceful they had a room for me that was...More
I cannot remembering advising without reservation to not stay at a hotel for any reason. This may be a first. The service at this hotel is non existent, the rooms are not cleaned or made up, and the place looks abandoned. In other words, THIS...More
I stayed at this Holiday Inn and Suites before I had surgery the next morning in a local hospital it was beautiful the room was lovely had a microwave and refrigerator the employees were very gracious I felt very comfortable staying there overnight there is...More
As a rewards member, I stay in a lot of your properties. This was my first visit to Allentown, I stayed 3 days over the Thanksgiving Holiday.Downtown Allentown seems to be in a revival, sadly your hotel is not. Room was ok, but in my...More
Thank ChesapeakeCoach
Response from Laurene S, Front Office Manager at Holiday Inn Allentown Center CityResponded 29 November 2017
Dear ChesapeakeCoach,
I appreciate you providing your honest feedback here of our hotel. There are many areas we must work on here, and a renovation is in the near future so we are just holding on and making it through. As for your comments of...More
We were in town visiting Muhlenberg College. The hotel is a very convenient car ride from the college. It is located right in downtown Allentown. The hotel is a little dated but the staff is friendly and the place is clean. There is a really...More
Thank Offthecouch65
Response from Laurene S, Front Office Manager at Holiday Inn Allentown Center CityResponded 24 November 2017
Dear officetouch65,
Thank you so much for taking your time to rate your stay with us. We appreciate the 3 star you gave our property and your kind words about our staff. Both the front desk and housekeeping work hard to make sure our guests...More
They have a restaurant, but, no complimentary breakfast. There is a very nice restaurant right across the street.....sorry, forget the name, but it was very good for breakfast.
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Room Tips
"Sometimes the workers leave the front door unlocked and you can find any open room"