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Holiday Inn Express & Suites Allentown West

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Holiday Inn Express & Suites Allentown West
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Start your review of Holiday Inn Express & Suites Allentown West
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Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

Upon arrival, I was greeted by Antonio (and Otis Spunkmeyer cookies), who was professional, extremely courteous, and personable. After traveling all day, Antonio was very patient, willing to repeat directions/instructions, and even recommended some restaurants. The breakfast was delicious, everything was well stocked, pancakes were delicious, and the coffee was hot. Pervy was very accomodating in assisting me with my...

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Helpful?
Thank 80solomon
Management response:

Nothing makes me happier than hearing we could take such good care of you from start to finish! Thank you for taking the time to show us such generous appreciation -- the fact that you remembered the names of our staff shows just how awesome you are as a person. Hopefully we'll see you again someday! Kind regards, K.A. Bower,...

Reviewed 2 weeks ago via mobile

My boyfriend and I recently visited the bar and I have to say that the service was exceptional. There was a large crowd to see the band that was playing so I thought it was going to be a nightmare for us to get food and drinks. Our experience was just the opposite...The manager Greg did a phenomenal job!!! He...

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Helpful?
Thank Christine Z
Management response:

Thank you for the wonderful review, Christine! Best, K.a Bower, General Manager

Reviewed 2 weeks ago via mobile

Staff was very friendly and helpful. A light was out in the bathroom and maintenance had it fixed within 15-20 minutes! Continental breakfast was great. We will absolutely stay there again when we are back down in the area next year!

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Helpful?
Thank Becky G
Management response:

I'm happy to hear you had a wonderful experience with us, Becky! Thank you for the lovely review -- we can't wait to have you stay with us again next year. All the very best, K.a Bower, General Manager

Laceyville, Pennsylvania
Reviewed 15 January 2017

This hotel is extremely comfortable, clean and the staff is amazing. We checked in to this hotel after having a bad experience at another hotel earlier in the evening. We are so glad we made the choice to stay here. Our room was a suite (I'm not sure if all the rooms are suites), it was beautiful. The room consisted...

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Helpful?
Thank sanzan116
Management response:

You have no idea how much this review means to us! It was a pleasure making your stay a comfortable and enjoyable one, and of course we hope you can come back and visit us again whenever you're in the area. 'Til next time, K.a Bower, General Manager

Mahopac, New York
Reviewed 8 December 2016

Four of us were in Pennsylvania for a weekend getaway. We found this hotel online for a great price and got a small suite with two queen beds as well as a pull-out couch. The staff was wonderful and the room was comfortable. It's a fairly quiet area tucked away at the junction of Interstate 78 and US 22 (the...

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Helpful?
Thank RobAdams5512
Management response:

You have my sincerest apologies about the wifi, Rob. I'll be sure to look into that as soon as possible! With that said, I'm happy to hear everything else about your visit went as well as it did. Thank you for your compliments and hope to see you all again someday. All the very best, K.a. Bower, General Manager

Mechanicsburg, Pennsylvania
Reviewed 29 November 2016

Very rarely is Allentown, PA a tourist destination, but my wife and I were there to celebrate a friend's 40th. We honestly chose this hotel based off past reviews and proximity to my buddy's house. I am glad we did. We reserved a "King Reserved Suite" - we have kids and never get away together. This room was advertised as...

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Helpful?
1Thank LittleRussie
Management response:

Well I'm certainly glad you and your wife could have an absolutely wonderful stay with us! Like you said, Allentown isn't the most popular destination, so we make it a point to ensure our guests have the best experience possible while they're here. There's no better feeling than exceeding people's expectations! Hope to see you both again one day, K.a....

Charlotte, North Carolina
Reviewed 20 November 2016 via mobile

We're traveling through the area and needed to stay for the night. We chose this place because they're pet friendly. We checked out the room and were very happy. We were a little dismayed that it wasn't right off the highway and had to travel an additional 4 miles. I know, it doesn't seem like much, but when you've traveling...

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Helpful?
Thank Anne L
Management response:

Well we're certainly glad you could stop by and have a great experience with us, Anne! We'll keep your feedback in mind as far as the silverware and glassware, but for now, we just want to let you know we really appreciate the wonderful review. Best, K.a. Bower, General Manager

Murfreesboro, Tennessee
Reviewed 19 November 2016 via mobile

After traveling all day and searching for a good value at a decent place, this place exceeded our expectations. The room was a great value and was fantastic. Bed was super comfy and room was very spacious. Great nights rest and really quiet room. Would go out of my way to stay again.

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Helpful?
Thank Donna B
Tracy M, Front Office Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay. We hope to see you again in the near future. Sincerely, Tracy M

Miami, Florida
Reviewed 2 November 2016

My room was so clean, and the furniture was in such good condition, that you'll think that you're the first person to have stayed in the room. You're not, though. Very friendly front desk staff, quick and efficient check in. Free, included breakfast includes the usual bagels, cream cheese, yogurts, etc. Even has a machine that makes pancakes (true... the...

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Helpful?
Thank tvphotog1
Management response:

tvphotog1, I'm delighted you enjoyed your stay with us here at Holiday Inn Express & Suites - Allentown West. From our friendly front desk staff to your quick check-in and big spread of breakfast dishes, I'm glad everything was on point for you. Hope you stay with us again next time you're in Allentown. Best, Tiffany Alvarado, Manager

Frequent Traveler
Reviewed 1 November 2016

I normally don't have a problem with Holiday Inn Express. I generally think this line of hotels provides a great 2.5 Star experience, with clean, modern rooms and all the right amenities for the price. However, this location is a problem. The hotel is wedged into a narrow lot near a busy street, so that the parking is not exactly...

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Helpful?
Thank WashingtonFan
Management response:

WashingtonFan, I'm very sorry the location of our hotel and your room brought you some discomfort during your stay. Never hesitate to let us know these things right away so our team can do something to better accomodate you in the moment. If you have any other lingering questions or concerns, please reach out to us here directly at Holiday...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Allentown West

Address: 5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Holiday Inn Express & Suites - W Tilghman Street)
Region: United States > Pennsylvania > Allentown
Price Range: ₹ 6,752 - ₹ 12,301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Allentown West 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn And Suites Business Center
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#4 Family Hotel in Allentown
#5 Business Hotel in Allentown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Allentown West staff and other travellers.
1 question
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Neffs, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Allentown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the third floor on the left hand side (when facing the parking lot) and I did not hear the traffic from the nearby streets.”
 of 5 bubbles 80solomon, 21 Feb 2017 | Read review
“Selecting a room away from Tilghman Street might be quieter, though we had no issues.”
  • A view from the main room into the second bedroom.
 of 5 bubbles RobAdams5512, 8 Dec 2016 | Read review
“Couples get the whirlpool”
 of 5 bubbles LittleRussie, 29 Nov 2016 | Read review
“If you must stay here, demand a room NOT on the street side.”
 of 5 bubbles WashingtonFan, 1 Nov 2016 | Read review
“ask for room on back side for less traffice noise”
 of 5 bubbles trudyb304, 14 Jul 2016 | Read review
5 of 5