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Holiday Inn Express Albany

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#3 of 10 Hotels in Albany
Certificate of Excellence
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albany
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Showing 220: English reviews
Reviewed 8 August 2016 via mobile

So relieved to find this oasis of dependability in the middle of weeks of travel. Super clean. Staff going above and beyond. Great breakfast. Nothing broken or amiss. Front desk staff so friendly and reassuring. Great value. Pick this one!

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Helpful?
Thank yesimallpacked
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Wow! This is such an amazing review. Thank you so much for sharing your experiences with us, and letting us know how we did during your stay. We hope you come back again!

Reviewed 31 July 2016 via mobile

The carpet was dirty with stains as we exited the elevator, and I knew it would not be good, more money than an airport room and it smelled of bad air freshener 😏not the cleanest place I have ever stayed but people were nice and on trip advisor it had 5 stars I don't get it . The one thing...

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Helpful?
Thank Lilly K
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Dear Lilly K, From all of us here, I'd like to apologize for the state you found your room in. We strive to provide you with a clean room, excellent customer service, and a relaxing atmosphere, and we fell short of this on your last stay. I am very sorry for your experience, and hope that you will stay with...

Mill Creek, Washington
Reviewed 24 July 2016 via mobile

Traveling with two grandchildren and two small dogs can be challenging. From the moment we entered the lobby we were treated in a friendly professional manner. The entire hotel was clean and tastefully decorated. We were treated to fresh cookies and the dogs were given treats! Our room was pleasant and the indoor pool, hot tub and sauna were put...

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Helpful?
Thank Mariana M
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you Mariana! It was such a pleasure to have you as our guests. We enjoyed chatting with you and helping make your stay in Albany fun. Your grandchildren and you are always welcome back!! Thank you so much for taking the time to share your experience with us, and for joining us. We hope to see you again.

Oregon
Reviewed 13 July 2016

We spend a lot of time in hotels. Cheap ones, expensive ones, we are all over. We have stayed in Albany at several different hotels and this one definitely blows the competition away. From the friendly helpful staff to the yummy cookies upon check in. This hotel management has stepped up to offer the little things that make a difference....

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Helpful?
Thank d1m1
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you so very much for this review. The whole staff was elated when when we read all of your kind and thoughtful words. We thank you for choosing to stay with us, and hope to see you again sometime in the future.

Laguna Beach, California
Reviewed 9 July 2016

I'd give this place 5 stars except for the WAY too expensive price (almost $200/night) for a 2nd then 3rd floor no frill room with no view, near the road & nothing else, noisy air conditioner, and annoying "air freshener" smell that wouldn't quit. Front desk clerk Julia was very kind. She gets 5+ stars. By the way, avoid the...

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Helpful?
Thank explore321
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you for the review! We are happy that you chose to stay with us while you were in the Albany area. I've let our housekeeping department know about the air freshener issues that you experienced. We hope you will come stay with us again!

San Bernardino, California
Reviewed 20 June 2016

As expected, the hotel was clean, staff was friendly, and breakfast was good. Highly recommended. Needed a place to spend the night, many of the area hotels were already booked. Staff was very accommodating.

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Helpful?
Thank Gregory S
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you Gregory! We are very happy that you chose to stay with us while you were in our area. You praise for our staff and hotel is much appreciated, and we hope to see you again sometime.

Shasta Lake, California
Reviewed 17 June 2016

Thank you for the excellent service checking in today! Ally, who helped us at the front desk, welcomed us and processed the check in work quickly and no problems! We have stayed at Holiday Inn Express before and know we get a clean, safe room every time. It has been a long travel day and we were welcomed with a...

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Helpful?
Thank pnelson530
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you so much! I really enjoyed reading your review of our hotel. From our friendly front desk staff, to helpful and thorough housekeeping staff, we are always happy to have great guests like you share their experiences with us. Thank you much, and we hope to see you again!

Cascais, Portugal
Reviewed 16 June 2016

I was charged $250 two days after I left, and was 800+ miles away for smoking in y room. I NEVER SMOKED IN THE ROOM, I threw out some butts in the garbage, because they had no recpticle at the side door and I DO NOT litter. The staff was very rude when I called about it. I have filed...

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Helpful?
Thank davidsewak
IHGService, Guest Relations Manager at Holiday Inn Express Albany, responded to this review

Dear davidsewak, Thank you for taking the time to write your review. We apologize for any confusion surrounding this hotel's smoking policies. Your feedback is extremely important to us as we strive to improve with each and every stay, therefore a message was sent to you so we can check on this further. Again, thank you for your valued comments...

Springfield, Oregon
Reviewed 17 May 2016

The staff was very responsive to all our meeting requirements and even suggested where they might be more help. They were very gracious. We will continue to come back every year. Whenever we seemed to stretch our event, they responded with courtesy and solutions.

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Helpful?
Thank tippettr
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you for choosing us for your meeting room needs! We are so happy to have you come back again year after year, and look forward to providing you with exceptional service every time you are with us. See you again!

Nampa, Idaho
Reviewed 1 May 2016 via mobile

If you are planning an event in Albany this is the place to be!!! We had our wedding there last weekend and the staff was incredible!! Andrew the sales coordinator was great; constant contact and so much help with set up and personal touches in our room. Also huge thanks to Melissa and Jewel at the front desk and Angela...

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Helpful?
Thank Lgcg42316
Erica R, Manager at Holiday Inn Express Albany, responded to this review

Thank you so much for such an amazing review! It was our pleasure to be with you every step of the way through such a special time of your life. I have passed all of your kind words on to the team. Come visit us again soon! Sincerely, Alicia W. Back Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites of Albany, the city s newest and finest lodging facility. Unwind from a tiring day of business, pleasure or travel in our comfortable, spacious guest rooms or indoor heated pool, spa and dry sauna. Let our friendly and knowledgeable staff make your stay relaxed and comfortable. Guests will enjoy our complimentary high-speed Internet and our new expanded hot breakfast featuring delicious cinnamon rolls and Smart Roast Coffee, developed especially for Express hotels. Looking for dining options in town? A dining guide and restaurant menus are available at the front desk for your convenience. For the active guest we also offer an exercise room, equipped with a treadmill, stair-stepper and bicycle. Forgot your computer? No worries, we have a complimentary business center open 24 hours that offers a quiet room to complete business projects or just to surf the net. Conveniently located near Weyerhauser and Wah Chang.Holiday Inn Express Hotel & Suites of Albany simply has all of the ingredients for a perfect stay. For the best lodging value and experience, choose Holiday Inn Express Hotel & Suites now that s Smart! ... more   less 

Additional Information about Holiday Inn Express Albany

Address: 105 Opal St NE, Albany, OR 97322-7077
Region: United States > Oregon > Albany
Price Range: ₹ 7,716 - ₹ 11,777 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Albany Hotel Albany
Holiday Inn Albany
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albany staff and other travellers.
1 question
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Phoenix, Arizona

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Questions? Get answers from Holiday Inn Express Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're sensitive to scents & sounds, check the room before you agree to it.”
 of 5 bubbles explore321, 8 Jul 2016 | Read review
“Call the hotel and let the know is you have any special needs before check in date.”
 of 5 bubbles pnelson530, 16 Jun 2016 | Read review
“book the junior suite, worth the money!”
  • nice and roomy
  • microwave, frig and sink - even includes kitchen supplies
  • king junior suite
 of 5 bubbles frantic2, 30 Dec 2015 | Read review
“More quiet on the east side of hotel.”
 of 5 bubbles Dan98119, 27 Nov 2015 | Read review
“A/C worked great in our room. Location on the second floor was quiet. Housekeeping staff was not disruptive or loud..”
 of 5 bubbles R6560GObrianr, 6 Jun 2015 | Read review
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