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Quality Inn & Conference Center

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Quality Inn & Conference Center
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131 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Conference Center
See the most recent reviews
Showing 129: English reviews
Berlin, Maryland
Reviewed 15 July 2016

What a dump. Room- stains on the bed skirt?? and the curtains. Sheet was on top of the blanket not under like most. Only one wash cloth provided. Skirt replaced and more wash cloths provided during the stay. Grounds- trash everywhere. Weeds growing around the entrance and thru out the grounds. Many butts at all entrances. Breakfast-nothing special. Went to...

Thank vstar051
Cincinnati, Ohio
Reviewed 13 July 2016

The outside of the property looks a little suspect, but the rooms are nicely remodeled and clean. I had a few issues, but they were quickly resolved. The air conditioning did not work in the first room I had. Then when I was moved to second room, there were no wash clothes in the bathroom. The second day we were...

Thank Sonya724
Reviewed 11 July 2016 via mobile

Terrible customer service, rude manager. Will never stay or recommend . Spoke to manager, trying to explain situation, was told he was doing me a favor. Wow! Need to be trained in customer service skills.

Thank andiray25
Reviewed 2 July 2016

We didn't have a reservation when we checked in, but they were very obliging and friendly. Rooms were spacious and very confortable. The breakfast room was well equiped with everything from eggs, waffles, toast and cereal. Extra tea and coffee was given when asked. All in all very comfortable

1Thank flowerdalejewel2
Reviewed 8 June 2016 via mobile

EXEMPLARY customer service! Friendly and accommodating staff. Rooms are clean and beds so comfy. Breakfast is great. Reminds me of Drury Inns. I really slept well and do did my husband. Thank you! Jack and Bev Sinbelian Cliffside Transportation

Thank Annie012990
Fort Wayne, IN
Reviewed 26 April 2016

Decent location. Easy access to the area. Way over priced. Staff was not friendly. Management was not helpful when medication came up missing from my hotel room. The pool wasn't open yet so I don't know of it's condition. The game room was pathetic.

Thank 624maryalicef
Chattanooga, Tennessee
Reviewed 9 April 2016 via mobile

The staff is extremely rude and uncaring. They would not honor our points reservation and basically left us out in the cold. We were told we could stay and pay full price but that they would not honor our original reservation. Then the attendant simply walked away and went back to her other duties. She told me I could call...

Thank Loretta D
Orland Park, Illinois
Reviewed 5 April 2016

I have been sticking to Choice hotels lately for the reward points and ease of booking. This was a great place for an overnight stay. There are plenty of restaurants to eat nearby, and a couple in the hotel itself. The pool is one of the largest I have experienced for a Choice hotel I have stayed at so far....

Thank Willishawk
Orrville, Ohio
Reviewed 19 March 2016

I was pleasantly surprised to find this hotel to be nicer than expected. Out-of-town friend who is a smoker was looking for a hotel that still offers a smoking room. Tried this one out and was surprised to find that the room did not have the "stale smoke" smell and while a little dated, it was clean and functional. Basically...

Thank Rich N
Astoria, New York
Reviewed 13 March 2016

I booked this hotel through Hotwire as a secret hotel, and I use Hotwire a lot so I have a lot of trust in them. However this time around I was very disappointed. The rate I paid was the same as the asking rate on other websites, so I didn't get a "deal" for taking a risk with knowing the...

Thank Stephanie M
Quality913, General Manager at Quality Inn & Conference Center, responded to this review

We apologize for the issues you had during your stay at our hotel. Unfortunately when booking through 3rd party websites like Hotwire it will always book you in the lowest priced room, which in our case is our smoking rooms. However since we had availability in our non smoking rooms we were able to move you. We apologize for the...

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Room/Suite (3)
Bathroom (2)
Dining (1)
Other (11)

Management photos: Courtesy of the property manager

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Hotel & Grounds (1)
Pool/Beach Area (1)
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  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Formerly Holiday Inn Express ... more   less 

Additional Information about Quality Inn & Conference Center

Address: 2940 Chenoweth Rd, Akron, OH 44312-5264
Region: United States > Ohio > Akron
Price Range: ₹ 3,858 - ₹ 4,873 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Conference Center 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Quality Inn And Conference Center
Quality Hotel Akron
Quality Inn Akron
Akron Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Conference Center staff and other travellers.
2 questions
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8 months ago

See all questions (2)

Questions? Get answers from Quality Inn & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd ask for a room towards the front of the property. Parking in the back the lot is a little deserted and dark.”
 of 5 bubbles jacobv744, 23 Aug 2016 | Read review
“Interior hallways, ask for a room close to an entrance.”
 of 5 bubbles 312richn, 19 Mar 2016 | Read review
“room 218 over looks outdoor pool and was quiet”
 of 5 bubbles 167cyndyk, 2 Nov 2015 | Read review
“No elevator so if that's an issue get ground floor”
 of 5 bubbles OrlandoTravelerTexas, 10 Aug 2015 | Read review
“Stay in the parking lot it would be better”
 of 5 bubbles JohnES54, 27 Jul 2015 | Read review
5 of 5
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