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Fairfield Inn & Suites Akron Fairlawn

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30 Dec31 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
Stay at a convenient location off of I-77 and a new hotel in Akron, Ohio near the Summit Mall. Our Marriott hotel is close to many restaurants and shopping in the Fairlawn/Montrose area. Hotel guests will also be a short drive from the events at Stan Hywet Hall and Gardens, Cuyahoga Valley National Park, University of Akron & the Akron Zoo.
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Property amenities
Free Parking
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Dry Cleaning
Hot Tub
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
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Traveller rating
  • 77
  • 24
  • 6
  • 7
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After sending this reply to Marriot 3 times not a single response:

I had am extremely disappointed with my stay at Fairfield Inn Akron last night and this morning with the following items: ROOM... had to go to front desk twice for linens for guest pullout not in room, hair on sh
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The hotel and rooms were clean and new. Typical Marriott free breakfast (eggs, sausage, waffles, bagels, coffee/juice/milk, etc.) I would definitely stay again. Basic offering, but clean and comfortable.
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Response from JosephBGM, General Manager at Fairfield Inn & Suites Akron Fairlawn
Responded 3 weeks ago
jdrieber, I really appreciate the positive feedback! I will share this with my team and we hope to see you in your future travels!
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DO NOT STAY AT THIS HOTEL. DISREGARD THE 4.4 RATING. LOOK ELSEWHERE. I always enjoy staying at Marriott hotels the little times I do travel. I am so disappointed this time. I checked in quickly with no problem. I walked into my room and noticed a slight musty smell. I just
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Response from JosephBGM, General Manager at Fairfield Inn & Suites Akron Fairlawn
Responded 3 weeks ago
LaShanta D, It saddens me to hear about you stay here at the Faifield Inn & Suites. I can assure you that this was a one time occurrence and I apologize for it! I am going to use this feedback as a coaching moment for my whole team. I appreciate you taking the time to provide the details of you experience.
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Very clean and comfortable. Very nice room layout. Friendly staff, free parking. Complimentary breakfast had a good variety, but not very well managed. Cancellation policy not as flexible as some other hotel chains.
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We booked this hotel from our credit card company's travel portal. It was confirmed and paid for. After we checked out we noticed a charge on the credit card again. Called them and they said it was a mistake and set out to 'reverse' the transaction. Now I saw yet another 200 doll
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Response from JosephBGM, General Manager at Fairfield Inn & Suites Akron Fairlawn
Responded 8 Oct 2018
Hello! Michael H C, I am truly disappointed to hear you had troubles with your stay! I was never informed of this issue and I can most certainly get it corrected for you. If you would provide with all of the stay details I can go in an correct the issue. Please reach out to me via Email at Joseph.Blake@tmihospitality.com. I look forward to hearing from you!!
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Clean Carpet
Very Clean
Very good lighting
I was wondering if the two queen bed suite with sofa bed is located near each other??
Sofa is in separate area of hotel room. Our room was very nice with plenty of space.
0 votes
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How far are you from Lock 3? Do you offer a shuttle? Thanks!
I don't know if they offer a shuttle or not, but this location is about 7 or 8 miles from Lock 3.
1 vote
Hi, I have been trying to call the hotel for the past 45 minutes and the phone keeps ringing off the hook. Is there anyone at the front desk who I could speak to? Or another number to call? Thank you,
Hi PaigeR123, I'm sorry you had any problems getting through. I just tried myself and it worked. Can you please attempt again? Our number is 330-665-0641. I hope to hear from you soon. Thanks, Mark C. General Manager
2 votes
"Do not ever stay here"
"Seems any room on any floor is great"
"Stay on the 4th floor"
"Higher floor"
"Room 314 was a standard room but was very large! Much larger than our other standard room 306."
US$ 82 - US$ 130 (Based on Average Rates for a Standard Room)
United StatesOhioAkron
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