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Crowne Plaza Manila Galleria

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774 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Tampa, Florida
Reviewed 19 July 2014

I have stayed at the Crowne Plaza for over a year. The staff is outstanding and friendly from Shanna and Ashley at check-in to housekeeping. Aca is outstanding and goes out of her way to make my stay nicer. The staff at seven corners restaurant is terrific and remember what you like in the morning. They remember your name even...

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Helpful?
Thank Brad M
JuliaMacario, Distribution and Relationship Executive at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your lovely comments about Shanna, Ashley, Aca and the Seven Corners team. They are just a few of Crowne Plaza's wonderful staff who are dedicated to deliver outstanding services. Your comments will certainly be shared to the team, to reinforce this personalized service. We can't wait to welcome you back! All the best, Distribution...

Haddington, United Kingdom
Reviewed 11 July 2014

Stayed at this hotel for five nights on business. The hotel is ideally situated to get around Manila, however be warned traffic is a nightmare. The rooms were very clean and there is an excellent business centre for guests to use for a small charge. The breakfast was varied and you could have as much as you wanted. It was...

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Helpful?
Thank gaz23_23
JuliaMacario, Distribution and Relationship Executive at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you so much for your wonderful comments! We are happy to hear that you enjoyed your stay with us. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. Hoping to welcome you back! All the best, Distribution and Relationship Executive

Taguig City, Philippines
Reviewed 10 July 2014

Best sleep of my life! Woke up late for work cause the bed was just so comfy, and I think it had some form of memory foam cause it was really great for the back. Breakfast buffet as 7 Corners was also spectacular! Their sugar coated donuts were to die for and perfect for stuffing your face with! Full disclosure...

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Helpful?
Thank Anthony V
JuliaMacario, Distribution and Relationship Executive at Crowne Plaza Manila Galleria, responded to this review

​Dear Mr. Anthony, It is a delightful experience reading your comments ​. We are happy to know that you had a great sleep and that ​​ ​​you were satisfied in all aspects of our products and services. It's because of this that we will continue to provide you the quality of service that you deserve. ​We hope to welcome you...

Long Beach, California
Reviewed 9 July 2014

I am currently staying in this hotel and just now, I have cancelled an appointment because of lack of available cab. Often times, a cab will just pass by and attendant is not even paying attention to call the cab!

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Helpful?
Thank mcmmpascual
JuliaMacario, Distribution and Relationship Executive at Crowne Plaza Manila Galleria, responded to this review

Dear Values Guest, Thank you for taking the time to get us feedback regarding your stay. We apologize for the inconvenience. We will share this to the team, so as to ensure that all guests are attended to. Both the management and our staff are committed to provide excellent service to all our guests every time. We hope to serve...

Sydney
Reviewed 8 July 2014

My husband and I decided to stay here for our honeymoon in August 2013 as we loved the location, or last trip to the Philippines we stayed next door at the Holiday Inn. To explain the title... I was 6 months pregnant at the time, with alot of things going on at the time, I thought I would organise through...

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Helpful?
Thank Maria B
JuliaMacario, Distribution and Relationship Executive at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your comments. We apologize for any inconvenience this may have caused you. We would also like to thank you for appreciating our team's services and for giving us the chance to continue to provide you with the quality service you deserve. Hoping to welcome you back on your next visit! Sincerely, Distribution and...

San Francisco, CA
Reviewed 3 July 2014

I recently visited the area for business and I had a good visit. The room and bathroom was very spacious. Internet was dependable and free if you are a member of their rewards club. The buffet breakfast included in some of the rates was above average (though not as good as I've had at other hotels in Manila like the...

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Helpful?
Thank BigBlueOcean7
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your your recent experience via TripAdvisor. We are happy that you had a positive stay with us. Regarding the call you received from us, we apologize for disturbing you. We appreciate that you have shared this with us. It will surely help us improve on our services. We are also grateful for appreciating...

Dubai, United Arab Emirates
Reviewed 2 July 2014

If you ever stay in this hotel, you have to try the lunch buffet! I couldn't get enough of all their fresh fish, mussels, sushi, prawns and the rest! Especially if you are not local and spoiled with life by the ocean where so much fresh seafood is no wonder :))

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Helpful?
Thank Sabina S
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for the overwhelming review on Seven Corner's seafood selections. We are delighted to know that you enjoyed our offerings. At Crowne Plaza Manila Galleria, we make sure to give you the freshest and highest quality of seafood to give our guests a satisfying and enjoyable dining experience. Looking forward to see you again Sincerely, Public...

Melbourne, Australia
Reviewed 30 June 2014

Place is ok, has access to Galleria Mall, very handy. Our room was ok, roomy, but the toilet/bath could do with a big makeover. Toilet flush was not working properly, handle didn't spring back so constantly wasting water. The shower corners were covered with mildew! In the buffet, they kept on ushering us to a dirty, uncleared table. No one...

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Helpful?
Thank Clivenme2002
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for your feedback. I do understand that you weren't entirely satisfied during your stay with us. Your comments are important to us and we take them seriously. Please be assured that we will use this for improving our services. We apologize for any inconvenience this may have caused you. We would also like to...

Sydney, Australia
Reviewed 26 June 2014

3 nights at this amazing hotel in the busy Ortigas area of Manila. Room was magnificent - roomy, well appointed, excellent air con, everything you could possibly need and more. Buffet breakfast vast and quality great. Staff exceptionally friendly and helpful, including car transfers to and from the airport. Hope to stay here again one day!!!

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Helpful?
Thank PTH04
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking your time to share with us your experience. We are truly honored that you find your stay excellent. It warms our hearts every time we make our guests satisfied. We do hope to welcome you again in the near future. Sincerely, Public Relations Manager

Bedford, United Kingdom
Reviewed 23 June 2014

This hotel may not be the most exciting or luxury in Manila, but boy is it great for a business trip Strong wifi Staff are really friendly and efficient The food is good, including breakfast Rooms are very comfortable Great location

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Helpful?
Thank Caroline B
Aimee L, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Caroline, Business, conference, leisure, food, comfort and style... Crowne Plaza Manila has these in store of our valued guests, like you. We are happy to learn that you found our wifi strong and reliable. We understand that you need this to succeed on your business venture and we have been working hard to improve this. It is a privilege...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, Seafood, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: ₹ 6,536 - ₹ 9,804 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
7 questions
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Seattle, Washington
6 months ago
Seattle, Washington
6 months ago
Pamplona, Spain
7 months ago
HaZore'a, Israel
over a year ago

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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
“My suite 1413 was quieter than rooms/suites I have had before.”
 of 5 bubbles robert_bos53, 22 Oct 2016 | Read review
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