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Crowne Plaza Manila Galleria

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790 Reviews from our TripAdvisor Community

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Showing 759: English reviews
singapore
Reviewed 17 April 2015

A modern business hotel next to the Asian Development Bank and a vast shopping mall, Galleria. The most memorable thing about the hotel is its breakfast buffet spread. South East Asian hotels usually score well in this department, but even by the high standards of the region, this establishment's breakfast was very good. It includes Japanese and Indian choices. Too...

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Helpful?
1Thank AirconditionedNation
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay with us. Our Seven Corners Restaurant has seven interactive stations and I am pleased to know that you enjoyed the Japanese and Indian station. I will certainly share your wonderful review to everyone as this will serve as...

San Francisco, California
Reviewed 17 April 2015

Spent a week at this hotel, attending a conference (held at the hotel). The business spaces were comfortable and diverse (large and small rooms available), but one point off for inconsistent wireless Internet coverage in some of the rooms, and intermittent disconnections. The room was clean and pleasant. Reception was invariably hospitable and helpful. The hotel has great location on...

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Helpful?
1Thank ABW27
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. It was great to hear that you were satisfied with the room provided for you, the services rendered by our staff and the nearby facilities such as direct access to the mall. I appreciate you for bringing up your concerns with regards to...

Manila, Philippines
Reviewed 14 April 2015

We planned to go out of the country during the week but since the flights going in-and-out of NAIA were cancelled due to Papal Visit, we instead had a staycation in Ortigas. As usual, the staff were friendly and efficient. I asked for a room upgrade and I was never wrong to pay more to a more relaxing stay. Truly...

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Helpful?
4Thank JtagTripAd
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your review. It was great to know that you had a wonderful staycation despite the cancellation of your flight. Thank you for choosing to stay with us again and I am pleased to have learnt that you were satisfied with the services rendered by our...

Kristiansund, Norway
Reviewed 13 April 2015

Stayed here over two periods in March and April 2015, and was very happy with both of my stays. The staff made me feel welcome and well looked after, the rooms were excellent, clean, and quiet. Only negative I can think of is the fact that wifi isn't included unless you're an IHG Club member. The hotel is connected to...

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Helpful?
3Thank Stono78
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay with us. It gives me joy knowing that you were happy with the rooms provided for you and its cleanliness, the nearby facilities and services by our staff. I am sorry to hear for your disappointment with regards...

Nowra, Australia
Reviewed 8 April 2015

I should begin by saying that I'm an IHG Platinum member. I always book IHG and can sometimes be critical. This is not the case for the Crowne Plaza Galleria and please read on to understand. We checked in on Monday 6 April late and after a flight from Australia, we were very tired. After being picked up by the...

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Helpful?
5Thank Mandy Tony H
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. It was our pleasure to have you as our guest. I am pleased to learn that our staff managed to make your stay a great one. We will definitely share this to the team, especially to Regina and the duty manager as they...

Makati, Philippines
Reviewed 8 April 2015

We stayed in Crowne over Holy weekend for staycation. We checked in around 2PM, but since the room is not yet ready we had to wait. We were given free drink vouchers while waiting for the room. Supposedly check in time was at 3PM, but we were able to check in at 3:20, since the room is not yet ready....

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Helpful?
3Thank BrimenSon
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your experience. I am delighted to know that you were able to enjoy the benefits of being an IHG member. We appreciate your comments about the variety of food choices at the buffet breakfast, the staff and nearby facilities. I am sorry to hear that...

Singapore, Singapore
Reviewed 2 April 2015

this hotel is truly a wonderful place to stay for a few days. very good location, with warm, amiable staff and clean, neat and well-equipped rooms. everyone speaks good english and is super helpful. the one small point that i do also need to make is that i was a tad disappointed at the lack of food being available after...

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Helpful?
1Thank Kirpal S
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for choosing to stay in our hotel and writing us you review. It pleases us knowing that you had a wonderful stay and you were happy about the rooms and its facilities and the services and attitude of our staff. For the concern you have mentioned, this will certainly...

Singapore, Singapore
Reviewed 25 March 2015

Good rooms and very friendly staff, service this time was a little less than expected. No newspaper in the room, Cleaning didn't happen on time etc... but i believe they were running out of staff.. Breakfast was good

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Helpful?
1Thank TarunG
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate that you have taken the time to write us your feedback. Thank you for appreciating our rooms and the friendliness of our staff. However, it saddens us that this happened to you. We apologize for the inconvenience as both the management and our staff are committed to provide excellent...

Singapore
Reviewed 24 March 2015

I had the chance to stay here during a business travel and the central location (beside Robinsons Galleria) makes it easy for me to grab a quick bite every now and then. For gym buffs there is a Gold's gym branch within the mall itself that's available for 500 PHP per entry. The hotel gym is an offshoot of Gold's...

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Helpful?
1Thank Dannex
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to write us your feedback. We are delighted to hear how much you enjoyed the facilities of the hotel. We aim to be able to support you to your journey to success and your comments value to us. Rest assured that I will be cascading...

Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewed 19 March 2015

I stayed for 4 nights in this hotel last year when I attended the Waterlinks 2014 exhibition. IIRC, they upgraded my room. Overall I was very satisfied with the hotel. It is also nearby a few shopping malls. Room service food was also above average, I would say. Although room prices are considered expensive, I feel that you do get...

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Helpful?
Thank KELVIN_FTG
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for choosing to stay in our hotel and for taking the time to write a review of your stay. It was our pleasure to have you as our guests and I am pleased to learn that you were satisfied with the services provided and the nearby facilities. It gives...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: ₹ 6,351 - ₹ 11,766 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
“Higher floor East facing rooms have a lovely view of the distant hills”
 of 5 bubbles Kabirp, 7 Dec 2016 | Read review
“Good for short stays only.”
 of 5 bubbles SouthPhillyPT19148, 12 Nov 2016 | Read review
“Don't choose the rooms facing the elevated road...its quite noisy”
 of 5 bubbles Balavis, 27 Oct 2016 | Read review
5 of 5