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Crowne Plaza Manila Galleria

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801 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Manila Galleria
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Showing 770: English reviews
A TripAdvisor Member
Level Contributor
13 reviews
4 hotel reviews
3 helpful votes
Reviewed 4 February 2017 via mobile

Late check in. Staff were apologetic due to high volume of guests. We were given upgraded room, additional welcome drinks and some cookies for my kids. Gym equipment could be better. Please replace the stationary bikes. Add punching bags, too..Pool has a sun shade now. Will be back next month.

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1Thank A TripAdvisor Member
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a review of your recent stay with us and for giving us a great rating. A positive guest experience is also something our staff takes great pride in, so we truly value your feedback. Rest assured that we have raised your concerns with...

Reviewed 1 February 2017

Would never ever stay in this hotel again. Very disappointing. First, the room is very big and comfortable. It's also feels clean enough. - Building is old - Lobby smells like sewer - Carpet in the hallway moulded - Breakfast buffet for P1,000 is overpriced specially when you have to wait for available table. - First entry to the room,...

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1Thank Lux M
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We sincerely apologize that your recent stay fell short of expectations. We offer no excuse for the missed basics such as the cleanliness of the rooms as well as the unsatisfactory service. We are also undergoing maintenance, which may have disrupted your experience, especially regarding the swimming pool. Rest assured that...

Dasmarinas City, Philippines
Reviewed 31 January 2017

My boyfriend and I went to crowne plaza to enjoy a very relaxing weekend. We came in too early at around 9am or 10am, the receptionist suggested that we can take our breakfast or roam around the mall for a couple of hours until the room is ready. Luckily at around 12noon they called me on my phone and said...

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Helpful?
1Thank Empress_Kurenai21
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank for your review regarding the service and hospitality of our property. Your warm and kind words are what motivates our staff to always provide the best guest experience. Likewise, we look forward to having you stay with us again. All the best, Hotel Manager

Atlanta, GA
Reviewed 31 January 2017 via mobile

Comfortable and convenient to Robinson's Galleria Mall. Staff was very friendly and treated my daughter and I like we were VIPs. The level of hospitality was humbling. If I ever require accommodations in Manila again I will choose the Crowne.

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1Thank sparky575
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write a review of your recent stay with us. The location of our hotel is indeed one of our advantages as it helps us provide our guests a comfortable stay. A positive guest experience is also something our staff takes great pride in, so...

Montrose
Reviewed 26 January 2017

Stayed overnight on Jan. 22, 2017. On the upside: This property is small compared to other Crowne Plaza, but the price is pretty reasonable. Excellent corner location with direct access to a local mall. Nice & polite staff. Smooth check in process with an impressive follow up call from their business center to ensure your needs are being met. I...

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Helpful?
2Thank hmspcl
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. It was a pleasure to have you with us and we are glad that you appreciate the value and location of our hotel as well as the reservation and check-in process. We sincerely apologize that your recent stay fell short of expectations regarding the rooms. Rest assured that we have already...

Reviewed 22 January 2017 via mobile

Reception desk are not welcoming. Linens and towels are look used and old. Nice place, lot of malls and restaurant to visitwalking distance! Im not even satisfied with the view of my room. Not the best option at all.

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2Thank akiyamamoto_1975
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. It was a pleasure to have you with us and we are glad that you appreciate the location of our hotel. We sincerely apologize that your recent stay fell short of expectations. We offer no excuse for the missed basics such as the linens and towels as well as the unsatisfactory...

Cebu City, Philippines
Reviewed 19 January 2017

I checked in Crowne Plaza Manila Galleria because it is near our office in The Rockwell Business Centre Tower 2 in Ortigas. The staff were really accommodating and helpful upon check-in. A concierge was available when I was early upon my check-in. The hotel looks amazing and secured. Near Malls, Banks, Fast Foods, Coffee Shops.. The room was really good...

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Helpful?
1Thank pageskersterjann
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are pleased to learn that you have thoroughly enjoyed your stay, especially appreciating the service, rooms and location of our hotel. We apologize that your experience was marred by the on-going construction. Do know that we are doing our very best to improve our guests' experience...

Calgary, Alberta, Canada
Reviewed 18 January 2017

We have stayed in this hotel last year and had such a great time that we decided to check in again last December - January. We like the location as it is in the centre of the metropolis. Quezon City, Greenhills, Makati are just a few Kilometers away with EDSA just in your doorstep. The rooms are comfortable and spacious....

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Helpful?
1Thank Nilo V
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are very pleased to have the privilege of welcoming you back and to learn that you have thoroughly enjoyed your stay, especially appreciating the location of our property. We are also grateful that you chose to spend your vacation here with us. Feedback from guests such...

Arizona
Reviewed 16 January 2017 via mobile

This is my first time in manila and I decided to booked in Crowne plaza Manila. I stayed for 2 nights. Their rooms are clean and spacious their staffs are very polite and kind. I had a wonderful time their.

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1Thank itsmekarenR
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are very grateful to have been chosen to be your home here in Manila and we are glad to learn that you have thoroughly enjoyed your stay, especially appreciating the cleanliness of the rooms and our hospitality. Feedback from guests such as yourself is what motivates...

Reviewed 12 January 2017

It's always a treat staying at Crowne Plaza Manila Galleria. Very clean and spacious room, excellent service from hotel staff, and great food / snacks / drinks at the executive lounge. It's my 3rd time staying in celebrating my birthday and it's always a great treat for myself and my family. It's our last night today and will certainly come...

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Helpful?
1Thank Dpenkian
ManilaGalleria, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Crowne Plaza Manila Galleria. We are very pleased to have the privilege of welcoming you back and to learn that you have thoroughly enjoyed your stay, especially appreciating the service and value of our product. We are also grateful that you chose to spend your special moment with us. Feedback from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Seven Corners
Seven Corners
Cuisines: Japanese, Sushi, Asian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 

Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: ₹ 6,026 - ₹ 11,070 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Hotels.com and Expedia so you can book your Crowne Plaza Manila Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Business Hotel in Quezon City
#4 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manila Galleria staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet Room is provided if you want to be at peace...”
 of 5 bubbles 360maritad, 20 Mar 2017 | Read review
“Quiet rooms are on higher floors away from elevators”
 of 5 bubbles snowbird052, 16 Mar 2017 | Read review
“get a room with a view of EDSA”
 of 5 bubbles G9761MHalexa, 8 Mar 2017 | Read review
“If you do not care for hotel food, try going to the food court in the attached mall. If you are up late with jet lag, try the bar”
 of 5 bubbles tstlkechkn, 14 Feb 2017 | Read review
“Get a higher floor and preferably facing the pool because you can hear the noise in ortigas.”
 of 5 bubbles 162marissab, 26 Dec 2016 | Read review
5 of 5