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Manila Grand Opera Hotel

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157 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Reviewed 5 days ago NEWvia mobile

PROs Near Doroteo Jose LRT station Near 2 7eleven stores Near Divi (one trike away) Heater works well Toiletries available Cool aircon Clean room Double doors (min to none corridor noise) Doors alarm when left open Breakfast available and you can choose to include or remove it upon booking Staff is very accommodating There is pool CONs Room has no...

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Helpful?
Thank Monique Iris U
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Miss Monique Iris U, Thank you for your very favorable review on Manila Grand Opera Hotel. Thank you for letting us know of the Hotel’s good points and matters that we need to look into further. Rest assured that the Management is taking appropriate actions to improve its amenities and facilities. We have called the attention of appropriate Departments...

Reviewed 1 week ago via mobile

We went to this hotel through LRT. I like the fact that you do not have to go out of the LRT satation from Recto because there is a way inside going to the hotel entrance. We enjoyed our stay in this hotel. It was worth the price. Check in was quick the people at the front desk was welcoming,...

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Helpful?
Thank Leviel D
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Sir/Madam, Thank you for meaning to return to Manila Grand Opera Hotel despite the few setbacks you encountered during your stay. We apologize if these brought some inconveniences during your stay. Thank you too for the very good review and for expressing the plus points of the Hotel. We hope to address the issues you discussed as soon as...

Reviewed 2 weeks ago via mobile

Visited this place last year to celebrate mom's birthday but turned out to be terribly disappointing! We booked 2 rooms ahead of time and asked the front desk if we can bring our own foods and drinks since it was meant for a birthday celebration, and they said "YES!". And when the day comes that we were goin to check...

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Helpful?
Thank Lhaine T
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Hello. Thank you for airing your concern here on TripAdvisor so we could clarify this with others who might intend to have similar celebrations, as well. Before anything else, we sincerely apologize if there had been confusion or miscommunication. We are reorienting our staff regarding this matter for them to deliver a much clearer answer to such queries. We allow...

San Francisco, California
Reviewed 3 weeks ago via mobile

I stayed in MGOH from 1/19/17 to 2/8/17. I love to stay in MGOH everytime I visit Manila. The location is in the center of Sta Cruz Manila, easy access to everywhere. The LRT train station is within elevator ride to it. The Police station is right beside it and surely a very secured and safe environment. Besides airport transfers,...

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Thank Vic V
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Vic V, Thank you for your review and for choosing Manila Grand Opera Hotel as your second home. We are glad that you enjoyed your stay and thank you very much for highlighting the service excellence of our staff. You can be sure that we will share this with our team. We look forward to seeing you again soon.

Reviewed 4 weeks ago via mobile

Stayed here for four nights with friends. Hotel has everything pool WiFi staff are friendly and security are great. The cakes they do are amazing. Hotel is well run. There are money changers and 711 across the road. Taxis and jeepneys are every where. There is also a bus depot 5 mins away.

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1Thank Imran F
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Imran F Thank you for taking time to review your recent stay with Manila Grand Opera Hotel. It's our pleasure when someone leaves a detailed review like yours. Rest assured we'll bring this to the attention of different departments. We will be happy to be of service to you again soon.

Reviewed 7 February 2017 via mobile

Good service, good room and the best food! As a gift to my wife, we stayed at this hotel for 3 days and 2 nights. During our stay, we didn't encounter any bad experience. The room and service were good. But the most memorable thing in our stay was the food. Really delicious and worth it! Thank you!

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Thank anonymous1080
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear anonymous1080 Thank you for your kind comments. We are delighted that you had a wonderful stay and enjoyed the food and warm hospitality from our staff. You can be sure that we will share this with our staff. We look forward to be of your service again soon.

Quezon City, Philippines
Reviewed 7 February 2017 via mobile

It's my 2nd time to stay in this hotel with my partner. Our room is clean and staff are really accommodating and friendly. Too bad their swimming pool is under renovation. But on the positive side, it's great to know that they want to improve their facilities for their guests. 👍🏻

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2Thank alxndr91
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Hi alxndr91, Thank you for your review and for choosing Manila Grand Opera Hotel as your second home. We are glad that you enjoyed your stay and thank you for very much for highlighting the service excellence of our staff. You can be sure that we will share this with our team. We look forward to seeing you again soon.

Reviewed 6 February 2017 via mobile

I arrived early at 6 am and i was very tired from an overnight flight from Veitnam. The staff at the front desk was very understanding and kindly offered to let me check into my room early at no extra charge.

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1Thank Dan M
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear Dan M, Thank you for your recent visit to our hotel and taking time to provide this valuable comments. We are glad to hear that you enjoyed your stay and it's always great to know when we get it right. We look forward to seeing you again soon.

Singapore, Singapore
Reviewed 30 January 2017 via mobile

As a travel consultant of the number one global tmc company. I am very dissappointed with this hotel in regards with: 1. It is not a generous hotel where in you only get 2 free water bottles in a day and if u need more water u need to pay. 2. Instant Coffee taste really bad 3. I have called...

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Thank mvisco
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear mvisco, We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. Your comments on coffee, swimming pool pass and buffet breakfast have been forwarded to relevant departments. Rest assured that necessary measures are taken accordingly. We look forward to welcome you back in the...

Metro Manila, Philippines
Reviewed 27 January 2017

Booked to this Hotel for 2 days with my friend for her Staycation and visit Manila as well. I can't say much this hotel is just regular aside from you can play casino in the 2nd floor there is a lot of people coming in. So good for a tight budgeted person. Picture is deceiving I think it was taken...

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Thank l0tism
Manila G, Manager at Manila Grand Opera Hotel, responded to this review

Dear l0tism, Thank you for sharing you review. It's sad to hear that we failed to reach your expectations. We sincerely appreciate your constructive comments and we are still hoping to have the opportunity to serve you and make your next stay more comfortable than the previous one.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The Manila Grand Opera Hotel stands today on the former site of the Manila Grand Opera House, a cultural landmark that showcased Philippine arts from 1900 to the late 1950. Formally launched in August 2008, it combines the historic theater's cultural legacy with a boost to the travel and tourism industry as the only luxury hotel in Manila's Sta. Cruz district, near Binondo's Chinatown. Located on the corner of Rizal Avenue and Doroteo Jose Street, the Manila Grand Opera Hotel today caters to an increasing number of visitors from China and Taiwan, aside from habitues and residents of the area who have long hoped for such a center of elegance and beauty to emerge in their midst. At the hotel's entrance stands a historical marker about the inauguration of the first Philippine Assembly on Oct. 16, 1907 by United States Secretary of War William Howard Taft, a historic event that was held there. As the only elegant hotel in downtown Manila, Manila Grand Opera Hotel expects to cater to the increasing number of Chinese visitors from the mainland and Taiwan who will feel at home staying near Manila's Chinatown. The hotel also serves the needs of the Chinese community residing in the nearby Chinatown by providing accommodations for their relatives and friends coming from abroad, he added. The luxury hotel has 250 contemporary guest rooms equipped with state-of-the-art door lock system, cable TV and Wi-Fi and LAN access, a mini-bar with a wide variety of snacks and drinks, with amenities such as buffet breakfast, use of the Infinity swimming pool,and spa. For the dining enjoyment of guests, there are the New President Sharksfin Seafood Restaurant serving authentic Chinese cuisine and the Circa 1900 Bar and Restaurant offering an array of gastronomic delights in an old world ambiance created by the blown up photographs on the walls of artists who had performed at the old theater. For big social gatherings, the hotel's Ambassador's Hall can accommodate up to 1,000 guests while several Meeting Rooms are also available for smaller gatherings such as business meetings, social get-together, dining, meeting and banquets. ... more   less 

Additional Information about Manila Grand Opera Hotel

Address: # 925 Doroteo Jose | Sta. Cruz, Manila, Luzon 1003, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: ₹ 2,291 - ₹ 2,880 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Manila Grand Opera Hotel 3*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#3 Casino Hotel in Manila
#8 Best Value Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Manila Grand Opera Hotel staff and other travellers.
10 questions
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San Pablo City, Philippines
Caloocan, Philippines
9 months ago
San Pablo City, Philippines
Quezon Province, Philippines
1 month ago

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Questions? Get answers from Manila Grand Opera Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not in the 3rd floor maybe.”
 of 5 bubbles raymartn2015, 3 Nov 2016 | Read review
“find one where the A/C doesn't leak”
 of 5 bubbles vickyt528, 11 Oct 2016 | Read review
“Choose rooms located on the higher floors.”
 of 5 bubbles Abundance16, 11 Oct 2016 | Read review
“Request for a room with a view. You can also ask for a non-smoking floor and away from the street noise. Check out way earlier that 12nn.”
 of 5 bubbles HollyP60, 14 Sep 2016 | Read review
“Ask for a room with windows!”
 of 5 bubbles jerimaeg2016, 12 Sep 2016 | Read review
5 of 5