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Fersal Hotel - Manila

41 reviews
#98 of 110 Hotels in Manila
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Traveller (10)
Room & Suite (8)
Dining (6)
Overview
  • Excellent2%
  • Very good34%
  • Average31%
  • Poor12%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Restaurant
Room Service
Concierge
Business Centre
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (41)Write a Review
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All reviewsaffordable place to stayreasonable ratesclean roomsfree breakfastdivisoria
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1 - 5 of 39 reviews
Reviewed 31 October 2017

Overall poor experience. They are very inflexible with customer requests, like we asked to serve breakfast a little earlier because we have to leave early in the morning. They committed a time but their service was slow that it still wasn't served as requested. Such...More

1  Thank RieB08
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel - ManilaResponded 2 weeks ago

Dear RieB08, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Andalucia, Manila and for taking time to make a review. We apologize for the inconveniences that you had experience and rest assured that we will have the management look into...More

Reviewed 30 July 2017

this hotel has a free breakfast, friendly employees, clean rooms, small bathrooms but its okay because it is clean. i love the huge mirror and the lights inside the room because its bright! i will definitely go back here!More

Thank Ezzen A
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel - ManilaResponded 7 October 2017

Dear Ezzen A, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Andalucia, Manila and for taking time to make a review. We are glad that you had a good stay and we are hoping that you will come back soon....More

Reviewed 18 June 2017 via mobile

Totally only few words: this real place is doesn't match pictures on the page of booking or own website. Room is to small, equipment inside is old and air conditioner is noisy, Bt u can't turn it off, bcs it's to hot.More

2  Thank Alexander M
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel - ManilaResponded 28 July 2017

Dear Alexander M, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Andalucia, Manila and for taking time to make a review. We apologize if we you didn't have a good experience in our hotel, we will address this comment and...More

Reviewed 10 April 2017 via mobile

Horrible hotel. Rooms are unconfortable small. The bath rooms are absolutly no-gonand small as hell. The shower are horrible. They are smaller then 30cm. Yes 30cm. Every shower i took water got all over the bath room which is (as i sad) tiny and everthing...More

3  Thank Francesco B
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel - ManilaResponded 28 July 2017

Dear Francesco B, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Andalucia, Manila and for taking time to make a review. As a budget hotel with rates at around PhP 1,500 - 1,800 per night with breakfast, we are not...More

Reviewed 4 March 2017

the service was average, just like any other hotel, staff were courteous and accommodating. we took a deluxe room with a matrimonial bed, since i was traveling with my husband for our daughter's oath taking at the UST. we liked the room since the aircon...More

1  Thank Leni-Nonoy L
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel - ManilaResponded 3 April 2017

Dear Leni-Nonoy L, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Andalucia, Manila and for taking time to make a review. We are happy to know that despite a little hassle on the reservation of your room you still had...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Concierge
Things to do
Restaurant
Details
Price range
US$ 28 - US$ 37 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$ 28 - US$ 37 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (10)
Room & Suite (8)
Dining (6)
Bathroom (1)
Questions & Answers
Ask a question
igorot61
23 November 2016|
Answer
Response from MBDAce | Property representative |
We have a call waiting in our direct line so at times the reservations might be busy but you may try 9112161, you may text the 09228572543 so we can revert to your inquiry.
0
Votes
Jerry M
8 September 2016|
Answer
Response from MBDAce | Property representative |
Please call 02-9122691/ 09228572543. Thanks.
0
Votes
Songmaker1
27 February 2015|
Answer
Response from Berna C | Property representative |
The hotel provides for laundry services on a per piece basis, and yes there are also other laundry services in the vicinity. We have an elevator for the guests and its serves 4 floors.
0
Votes
Room Tips
"not recommended"
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"bright rooms, good bed, okay for the food"
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"The room was adequate. I should have asked for extra towels."
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"Choose a room high up and away from the front (to avoid street noise)."
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