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Citystate Tower Hotel

PricelineUS$ 52*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 57*
US$ 52*
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US$ 57*
US$ 55*
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Citystate Tower Hotel
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221 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Pueblo, Colorado
Reviewed 3 weeks ago

We stay here every time we go to Manila now, mainly due to it's proximity to some city attractions, and Robinson's Mall and the Embassy area. Accomodations are never a problem, and it's not a bad bargain. They have a Casino on the bottom floor, and nightclub and karaoke on the upper level, that's fun if you're into that. Plenty...

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Helpful?
Thank Steve H
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for your review. We really appreciate that you took the time to send valuable comments and information about your stay at our hotel. Please rest assured that we will share your kind comments with our staff and we'll noted on breakfast menu selection as you mentioned. It would be such a pleasure to personally welcome...

new york
Reviewed 5 April 2017

The lobby of this hotel is grand looking but the hotel room that I stayed in was dated and has seen better days. Adequate AC. Good selection of TV news channels in English. The bed was a bit hard. The refrigerator was not working. Excellent room lighting. My rate included a buffet breakfast. Buffet had a fair selection, but not...

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Helpful?
1Thank deebin
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for your review. We really appreciate that you took the time to send valuable comments about your stay at our hotel. Please rest assured that we will share your comments with our staff. However, we are sorry to hear that your overall stay at our hotel did not meet your expectations and we would like...

manila
Reviewed 4 April 2017

We do not like leaving bad reviews but this one just has to be written. We gave it two stars for two things: Location and Staff Service. Location: The hotel is just 2 blocks away from Robinsons Place Manila - which pretty much has everything that one could need. Also very close to money changers, cheap meals, buffet restaurants and...

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Helpful?
Thank earth-trekker-x2
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for your review. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our excellent staff service and central location. Please rest assured that we will share your kind comments with our staff. However, we are sorry to hear that your overall stay at...

Reviewed 4 April 2017 via mobile

Stayed here from March 25 to April 1st 2017. The staff and management were very friendly and helpful. The food is excellent and there is a nice bar in the lobby for entertainment. I would definitely stay here again!

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Helpful?
Thank gupl86
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for sharing your positive feedback and the excellent impression we have gained during your stay as we strive to improve with each and every stay to ensure guest satisfaction. Please rest assured that we will share your kind comments with our staff. We would be very happy to welcome you again. Please recommend us also...

Reviewed 31 March 2017

This hotel offers standard amenities, our room was clean although it needs upgrading in terms of interiors and fixtures. Good location in terms of shopping and dining. Bad thing is No parking available. Long lines at the buffet breakfast.

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Helpful?
Thank Imee I
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: We really appreciate that you took the time to send valuable review about your stay at our hotel especially for mentioning our convenient location and clean room. We are delighted to inform you that we are in the process of upgrades and improvements for our guest rooms and we hope to have the opportunity to welcome you...

London
Reviewed 28 March 2017

This was my favourite hotel to use in a Manila. however recent changes made my last stays unpleasant. 1. the use of a booking agent has reduced service and meant i could not amend a booking as amendment functionality is not supported on phones or tables. this is not mentioned anywhere and got no support for hotel staff just told...

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Helpful?
Thank Bear502
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: First of all, please accept our most sincere apologies for the unfortunate experience, in respect to the concerns you had with Citystate Tower Hotel, you once called your second home in Manila. Your willingness to share your experience is genuinely appreciated. Upon thorough review of the situation, please allow us to inform you the following: 1. You...

Luton, United Kingdom
Reviewed 19 March 2017

hotel is just a few minutes walk from Robinsons and la café, huge lobby area which looks quite impressive, staff were good and courteous. the hotel itself is very large and rooms are through a maze of corridors. the room itself whilst a supposed refurbished room was ok but nothing special with quite a poor shower. one complaint I would...

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Helpful?
Thank GRANT c
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest, Thank you for your comments. We value views and comments to assists us in improving our service. We are sorry to hear that you found things to be less than satisfactory. However, we are seriously doing upgrades and improvements for our guest rooms’ amenities. It is a standard policy for the hotel to control guest room key...

Iloilo Province, Philippines
Reviewed 16 March 2017 via mobile

Our home whenever we visit manila. Very nice and accommodating staffs. We were able to experience a sumptuous breakfast buffet. A very nice location at the heart of metro manila. We will definitely comeback. 👍👍👍👍

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Helpful?
Thank eleanorzara
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest, Thank you for your comment. It is nice to know that you appreciated the location of the hotel especially you enjoyed our breakfast and the hotel has to offer. Thank you for choosing to stay in our hotel and also for taking the time to write a review. We really appreciate that you took the time to...

Reviewed 16 March 2017 via mobile

Receptionist was slow and unfriendly. Elevator trapped us in for 15mins. Aircon was very noisy and not that cold. Bed was hard and pillow very thin.like its worn out. No amenities.so bring your own. They required 1000 peso security deposit.which they're suppose to give back when checking out but, they make up a story or 2 as to why they've...

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Helpful?
Thank Franks O
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for bringing your concerns to our attention. Please allow me this opportunity to apologize for the inconveniences you have experienced during your stay. Your willingness to share your thoughts is appreciated. We are now seriously doing upgrades and improvements in our hotel facilities. Our hotel staff is now more closely monitored to ensure guest satisfaction...

Reviewed 14 March 2017

The standard room Which I sono stati, was not what they was promised to me by phone and that's why I do not give them 4 stars. In Additions, it's located in the red light area of Manila that I do not care. However the staff is very helpful and trained, the Hotel is safe and very clean. The wi-fi...

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Helpful?
Thank Mario C
Citystate Tower H, Manager at Citystate Tower Hotel, responded to this review

Dear Valued Guest: Thank you for your review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We really appreciate that you took the time to send valuable review about your stay at our hotel which we were delighted to read, especially for mentioning our good customer service and our other hotel...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
"A new land mark in sunshine Manila" ... more   less 

Additional Information about Citystate Tower Hotel

Address: 1315 A. Mabini Street, Ermita, Manila, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Ermita
Price Range: ₹ 2,778 - ₹ 3,682 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citystate Tower Hotel 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Citystate Hotel Manila
Hotel Style:
#7 Casino Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Citystate Tower Hotel staff and other travellers.
4 questions
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den haag
7 months ago
Xinbei, Taiwan
over a year ago
over a year ago

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Questions? Get answers from Citystate Tower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for the newly renovated rooms from 2nd to 5th floor.”
earth-trekker-x2, 3 Apr 2017 | Read review
“chose inside room. rooms facing making are particularly noisy and suffer from noise from adjacent club which does not close until 4am”
Bear502, 28 Mar 2017 | Read review
“Ask to see a room first”
, 14 Feb 2017 | Read review
“I like the new annex rooms”
diverdown76, 13 Jul 2016 | Read review
“the highest one if possible to avoid street noise”
Marigoldp, 17 Jun 2016 | Read review
5 of 5
Priceline
US$ 52* /night
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Orbitz.comUS$ 57
TravelocityUS$ 55
Booking.comUS$ 57
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*Disclaimer
Prices are for 1 room, 2 adults
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