Its been a old property so as long you dont have high expecations its good enough. Staff were supportive the Airconditioner had sound in one of the room and they changed, (though it all depends on room availablity as well, you cannot expect the same in case of peak season with no rooms available) Centralised location for everything right from food, transporation, hop on hop off bus, airport shuttle.
I stayed here because of the huge discount given last minute by Hotels.com. Old hotel with new management. Dehno , front of house staff was extremely helpful. In fact all staff were, I had problems with my a/c ,so they immediately changed and upgraded me to a larger room. Rooms are basic,clean and comfortable. Old furniture has been varnished but is still usable. Bed very comfortable. TV only has very limited channels. Big bathroom with good pressure to the shower. I only paid RM 90 for two nights. One issue, was the bad smell in the corridors, don't know if it is a plumbing problem but it needs to be sorted immediately. I will still give a good review as everything else was more than I expected for the price paid. Would stay again.
Hotel has been renovated since of my last visit in Feb 2019, what a Transformation done by the new Management.. I liked it a lot.. Strting from the reception to the room, all changed and given a complete new look.. Those who have been here before, just check the attached photos.. At my last visit, I was told that the Hotel has got a new Management since October 2018. I Stayed in 4th Floor, nothing to complain at all. I would suggest that next time you can replace the air cons then all things in the hotel are completely looked after.. It may be costly.. But can do one or two rooms at once.. Do it slowly.. You are done. House keeping is done daily,linen very clean also the pillow case and towel. cable TV in room has new channels and clear. lovely b'fast, lots of varieties, a decent buffet at a budget hotel. excellent location and 3 minutes walk to famous Chinatown, I can see from my room. Hotel has own Travel counter in the lobby,, so airport drops and other things could be arranged with them. Super WiFi speed compared to last visit.. When I checked, reception boy said WiFi has been upgraded with modern 5G routers.. One of the best speed I have experienced in a hotel..…
Hotel has got a new Management since October 2018. Stayed in 4th Floor, it has been renovated recently. I would say the new mattresss is very comfortable and soothing color theme in rooms. The linen is very clean and all new from pillow case to towel, they do house keeping daily. Also, cable TV 📺 in room has new channels, I was happy cos movie, news, sports, and local channels were there. Must comment on the lovely b'fast, lots of varieties, a decent buffet though the hotel is budget. Location is excellent and 3 minutes walk to famous Chinatown. Staff very helpful specially the house keeping boys. Hotel 🏩 has a Travel counter so airport drops and other things could be arranged with them. I will definitely stay here
We stayed here for 2 nights. Very disappointing room itself. It’s old. Sheets are very old and almost clear. Pillows are very stained. The room walls are very thin that you can hear your neighbors. People smoke in the hallways and/or rooms so the smoke smell gets into your rooms. The room has AC which worked well. The tv had a couple English channels but it was fuzzy most times. The window actually opens to get “fresh air” in to freshen up the smoking smells. The door lacks security. Ours didn’t really close and the lock popped open if you weren’t careful. There was no additional lock from the inside. The elevator took no more than 3 people with bags. Beeped because it was overloaded with weight. The breakfast lacks. We had toast with more breaded sweets and oranges with coffee/tea. The location is great. You can walk to a lot of the things you want to explore like markets and River of Life places plus ILOVEKL sign. Laundry was cheap at 7R per kg and care back intact and clean. Wouldn’t stay here again and you could probably pay a bit more to get something decent. …
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