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Peninsula Residence All Suite Hotel

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Peninsula Residence All Suite Hotel
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80 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Reviewed 2 weeks ago via mobile

Had a fantastic short 2-nights stay here with a group of friends. Contrary to reviews, staff was attentive and check-in was a breeze for us, maybe because we arrived on good non-busy weekday afternoon.

Review collected in partnership with ASUS 6 Stub App Smartphone
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Helpful?
Thank Jack L
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Jack, Thank you very much for the excellent rating and your lovely comments of Peninsula Residence All Suite Hotel. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to the hotel soon.

Penang Island, Malaysia
Reviewed 29 November 2016 via mobile

My room faces the ever busy Jalan Semantan as well as the MRT Line that's yet to be operational. It's pretty noisy. The bed and pillows are stiff hard! The price is affordable for the suite that comes with fridge and microwave. Still wonder why the bathroom took up most of the suite. Not much space to get work done....

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Helpful?
Thank NeeShen
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear NeeShen, Thank you for choosing Peninsula Residence All Suite hotel as your stay in Kuala Lumpur. Sadly, we note that your recent stay experience has been marred due to the level of service provided. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given...

Reviewed 8 August 2016 via mobile

Air-conditioning in the lobby is off during daytime, so wait for your uber or cab outside. Pool is half filled and dirty most of the time. A lot people with t-shirts and underpants swim there. No proper supervision. Staff either speak no English or do it poorly.

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Helpful?
Thank Amir T
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Amir, Thank you for taking the time to provide us your review on TripAdvisor. I sincerely apologize for the inconveniences you experienced during your stay at the hotel. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given another opportunity to welcoming you back...

Bsb
Reviewed 23 May 2016

I book the hotel when I was over in KL where the place I have to go to is within walking distance. When I first checked in I did not see my complimentary Mineral Water and there was no answer when I tried to call the Housekeeping (I had to call the front desk for it). The room is rather...

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Helpful?
Thank coldmist11
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear coldmist11, Thank you for taking the time to provide us your review on TripAdvisor. We deeply regret the unpleasant service you received during your stay with us. In the same time we have taken this opportunity to improve further our services in our property and future. I would like to assure you that remedial action has been taken on...

Penang, Malaysia
Reviewed 25 April 2016 via mobile

I book a room for me and my friend to celebrate my bf birthday. I did request a non smoking room but when I step into the room, I smell the smoke. I did confirm twice at reception and she told me yes, is non smoking room but end up, the room is full of the smoke. The kettle hotel...

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Helpful?
Thank ShuZheng
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear ShuZheng, Thank you very much for your recent stay with us and taking the time to provide your feedback on TripAdvisor. My sincerest apologies for the inconvenience you experienced during your stay with us. In the same time we have taken this opportunity to improve further our services in our property and future. We hope to have the opportunity...

Malaysia
Reviewed 16 April 2016

The room is spacious, but it is not well maintained. there are water leakage in the top of the ceiling. it looks old and creepy. the location is far from the city need to get a cab if u want to go to mall or any tourist destination. I don't think its recommendable.

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Helpful?
Thank Sasha_EA
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Sasha, Thank you for taking the time to provide us your feedback on TripAdvisor. Please accept my apologies for the shortfalls as we make best efforts to rectify them. In the same time we have taken this opportunity to improve further our services in our property and future. I hope we will be given another opportunity to welcoming you...

Reviewed 28 March 2016

The room and bathroom were quite spacious. The staff was very friendly. Kitchen had all the essentials and is a good options for vegetarians who would like to make something. It is also centrally located.

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Helpful?
Thank Elson L
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Elson, Thank you for choosing to stay with us and your beautiful comments of our hotel. It was a pleasure to have been of service to you and we look forward to welcome you back to the hotel soon.

Rawang, Malaysia
Reviewed 28 March 2016

If you think that this place has the same standard with the other 'Peninsula' hotel, hold your horses. The great thing about this place is the room. Spacious, clean, excellent water pressure and then that's it. The layout of the room can be slightly confusing and at times comical. The bed and the living room is separated by a TV...

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Helpful?
Thank kingsguard
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear kingsguard, Thank you for taking the time to provide us your feedback on TripAdvisor. We deeply regret the unpleasant service you received during your stay with us. Please accept our sincere apologies. In the same time we have taken this opportunity to improve further our services in our property and future. We hope that you would accord us another...

Reviewed 10 February 2016 via mobile

2 days & 1 night stay... Not good: Difficult to find the hotel for the first time ..need to do far u-turn if you have this hotel at the other road side.. Good: early check in.. Not more than 5 minutes. Not good: creepy parking lot .. Looks like horror movie at night.. Not well maintained. Good: stay in deluxe...

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Helpful?
1Thank ayucibet
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear ayucibet, Thank you for taking the time to provide us your feedback on TripAdvisor. Your feedback has been shared with the team to ensure such experiences do not reoccur. We hope to have the opportunity to serve you better in the future.

Singapore, Singapore
Reviewed 27 January 2016

excellent room size with kitchen, dining area, living room area and 2 bed rooms with queen size beds. also two separate toilets and large moving area. perfect for family bonding and very good security. although a little away from city area but uber and taxis easily available. two good restaurants were there. will stay here again

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Helpful?
Thank Razta
Peninsula Resid... A, Guest Relations Manager at Peninsula Residence All Suite Hotel, responded to this review

Dear Razta, Thank you for the excellent rating and your wonderful comments of our hotel. We certainly look forward to welcoming you back to the hotel in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Kuala Lumpur, Peninsula Residence All Suite Hotel is within a 10-minute drive to the KL Bird Park, Lake Gardens and Dataran Merdeka. It features an outdoor pool, fitness centre, free parking and complimentary Wi-Fi access throughout the property. Air-conditioned studios and suites come with a living room which includes a satellite TV and sofa seating area. An electric kettle, personal safe and ironing facilities are also provided. The en suite bathroom is equipped with bathtub or shower, hairdryer and free toiletries. At Peninsula Residence All Suite Hotel, a sauna facility is available on site, while laundry services can be arranged at extra charges. Housing a restaurant, Roselle Brasserie Restaurant serves a delectable selection of Halal-certified international dishes. Peninsula Residence is a 25-minute drive to the iconic Petronas Twin Towers. The well-known Mid Valley Shopping Mall and Berjaya Times Square are within a 30-minute drive, while Kuala Lumpur International Airport is an hour's drive away. ... more   less 

Additional Information about Peninsula Residence All Suite Hotel

Address: Hotel Peninsula Residence 10 Jalan Semantan, Kuala Lumpur 50490, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 2,254 - ₹ 3,756 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Peninsula Residence All Suite Hotel 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Peninsula Residence All Hotel Kuala Lumpur
Peninsula Kuala Lumpur
Kuala Lumpur Peninsula
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Questions & Answers

Here's what travellers have asked, with answers from Peninsula Residence All Suite Hotel staff and other travellers.
3 questions
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over a year ago
Malaysia
over a year ago

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Questions? Get answers from Peninsula Residence All Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best service”
 of 5 bubbles elsonl826, 28 Mar 2016 | Read review
“Choose room facing the hill. Do not go anywhere, in or out of the hotel, during happy hours in case the bar crowd harass you”
 of 5 bubbles kingsguard, 27 Mar 2016 | Read review
“we were given a high floor. so good view though a little blocked by the Rail Line. but enjoyed it.”
 of 5 bubbles Razta, 26 Jan 2016 | Read review
“Go for higher floors. Make sure you are fine with look through bathrooms.”
 of 5 bubbles Goladin, 14 Dec 2015 | Read review
“Do some online research before the trip.”
 of 5 bubbles Cliffooi2000, 26 Apr 2015 | Read review
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