We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Seri Pacific Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Seri Pacific Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

993 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 831: English reviews
Start your review of Seri Pacific Hotel
 Click to rate
Singapore, Singapore
Reviewed yesterday NEW

Located directly opposite the Sunway Putra Mall, this hotel looks a bit old on the outside, but it looks good on the inside. The room is clean and looks well maintained. The staff are friendly and polite. Maybe because I got a club room so it all looks good but from the looks of it, it's really good.

 Report
Helpful?
Thank nkthen
Devonport, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017 via mobile

For a treat I booked us in on the Club floor of the hotel. Was my first ever Club Floor experience. We were treated to a personalised express and guided checking in and out service, had a fantastic guest manager assigned to us for our four day stay who ensured everything was always perfect for us. Typically we would see...

 Report
Helpful?
Thank waltervp
About Hotel's Favourite Review
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Waltervp Thank you for the wonderful feedback that you have provided us with regards to your stay with us. My team and I are so happy that we were able to meet up to your expectations and that you are very satisfied with the services you received. I have shared your comments with the team and they are so...

Hong Kong, China
Reviewed yesterday NEWvia mobile

Unfortunately it turned out to be one of those Hotels who show nice pics but when you check in you get a small room which wasn't cleaned and insects in the bathroom. No idea how they can they keep a five star rating. No towels in the bathroom upon check in and the corridor carpet smelled like plastic terrible. But...

 Report
Helpful?
Thank SailorSaki-HK
Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Unfortunately didn't get to stay, however if the service and high tea buffet is anything to go by, I'd have to say this place is flawless! The food we had was outstanding, with a great selection of local Asian well as some western cuisines The staff always seem ready to help & always have a smile on their face! Wills...

 Report
Helpful?
Thank nickykatc
Sabah, Malaysia
Reviewed 5 days ago NEW

Arrived at the hotel on April 11 for two nights stay. Stayed in club room 2910 with club lounge access. As I stepped out the car, the concierge insisted to help with my luggage, which I would say a very good service. Check in was fast, and room preferences request was fulfilled. The hotel see thru glass elevator will ascend...

 Report
Helpful?
Thank JackEzrie
Reviewed 1 week ago NEWvia mobile

Very good family hotel. You can stay with your family without worrying about working women. Has all the facilities available like pool,spa,gym etc. Restaurant was also great. And has small bar with live band which gives a great touch to the place.

 Report
Helpful?
Thank Shivam_Vig
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Shivam_Vig Thank you for taking time to share your comments with us. I am glad that you had a good and comfortable stay with us. I have shared your comments with my team and they are delighted to have served you well. With comments such as yours they are excited to do even better. Thank you for your comments...

cha-am, thailand
Reviewed 1 week ago

good location, opposite a pleasant shopping mall full of all sorts of restaurants, and close to the "metro" system easy to find, we were on a scooter road trip around Malaysia and out of all the towns we stayed it was the easiest hotel to get to as it was well signposted very friendly staff from bell boy to reception...

 Report
Helpful?
Thank joelle c
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Joelle C Thank you for taking, ingredients time to share your feedback with us. I am glad that you had a comfortable stay and that we were able to meet to your needs. I would like to apologise for the incident at the swimming pool. We have taken note of it and look into improving the services there. Once...

seremban
Reviewed 2 weeks ago

Staff were friendly and helpful. Check in was surprisingly fast even though they were busy. Was disappointed about having to use jockey service for parking and having to pay even though i was staying there and parking was supposed to be free.

 Report
Helpful?
Thank marilyne2375
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Marilyne2375, Thank you for taking time to share your comments. We are glad to learnt that you were happy with our services except for the issue with the jockey service charges. Our parking service are complimentary for in house guest however there is a surcharge for the jockey service as it is an outsourced service. Unless the parking space...

Sydney, Australia
Reviewed 2 weeks ago via mobile

This hotel rated 5 stars, I reckon should drop to 3 stars for the reason it smell like mould. I booked a club room thinking that will be nice, not really. The maintain of this hotel need improving or a complete face lift. They have 6 lifts, fantastic on a busy period. Club lounge nothing special, the setting in the...

 Report
Helpful?
3Thank Chhaylim2007
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Chhaylim2007, Thank you for taking time to share with us your comments. Upon receiving your comments, I had personally inspected the room allocated to you and I have to apologise as it is definitely unacceptable to have allocated you that room. I have shared your comments with the team and directed them to ensure that such room condition must...

Wedmore, United Kingdom
Reviewed 3 weeks ago

From the moment we arrived the service provided was excellent. The location is perfect for sight seeing and the transport links are reliable and cheap. The hotel is beautiful, rooms are large with a 'wet room' shower as well as a bathroom. The hospitality was faultless. The food in Chereza Lounge fabulous. The staff were all helpful and made us...

 Report
Helpful?
Thank woodp2015
SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Woodp2015 Thank you for taking time to share your stay experience with us I am glad that you were happy with the level of service and product. It is comments like yours that encourages the team to do better for the future. I have shared with them your comments. Thank you once again and for the recommendation Best regards...

910 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (628)
Viewed
Dining (35)
Viewed
Hotel & Grounds (75)
Viewed
View from Room (68)
Viewed
Bathroom (57)
Viewed
Room/Suite (163)
Viewed
Pool/Beach Area (13)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (214)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (275)
Viewed
Adult Pool (9)
Viewed
Amenities (41)
Viewed
Children's Pool (2)
Viewed
Deluxe Room (38)
Viewed
Premier Suite (69)
Viewed
Dining (32)
Viewed
Superior Room (36)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.2 km away
Sunway Putra Hotel
Sunway Putra Hotel
#33 of 340 in Kuala Lumpur
1,318 reviews
2.1 km away
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites
#76 of 340 in Kuala Lumpur
1,907 reviews
0.8 km away
Vistana Kuala Lumpur Titiwangsa
Vistana Kuala Lumpur Titiwangsa
#77 of 340 in Kuala Lumpur
195 reviews
Show Prices
Show Prices
Show Prices
3.4 km away
Furama Bukit Bintang
Furama Bukit Bintang
#50 of 340 in Kuala Lumpur
2,097 reviews
1.9 km away
Concorde Hotel Kuala Lumpur
Concorde Hotel Kuala Lumpur
#42 of 340 in Kuala Lumpur
1,871 reviews
1.2 km away
Sheraton Imperial Kuala Lumpur Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Kofuku Japanese Cuisine
Kofuku Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Only ultramodern Atrium Hotel connected to Putra World Trade Center. With recently renovated and refurbished rooms, we cater to Corporate business and MICE events. Our restaurants range from Local, Asian and International cuisine including our famous Authentic Japanese restaurant KOFUKU. Our Spa with Balinese and Malaysian treatments will rejuvenate your body and soul after a long day at work.Located opposite the newly renovated 5 star Sunway Putra Shopping Mall. Connected via a walkway directly into the Mall. ... more   less 

Additional Information about Seri Pacific Hotel

Address: Jalan Putra, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,048 - ₹ 5,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Seri Pacific Hotel 5*
Number of rooms: 561
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, getaroom.com, TripOnline SA and Evoline ltd so you can book your Seri Pacific Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kuala Lumpur
Kuala Lumpur Best Western
Hotel Style:
#24 Spa Hotel in Kuala Lumpur
#38 Family Hotel in Kuala Lumpur
#38 Business Hotel in Kuala Lumpur
#46 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Seri Pacific Hotel staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Seri Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend few bucks and get yourself a club room. Its a must!”
JackEzrie, 20 Apr 2017 | Read review
“Rooms with a view of PETRONAS Towers”
woodp2015, 2 Apr 2017 | Read review
“I presume all rooms a good and spacious. No fault with this hotel”
236ebrut, 29 Mar 2017 | Read review
“Ask for higher rooms to see KL's view.”
FekryNordin, 27 Mar 2017 | Read review
“get a room with KLCC view”
tamali71, 15 Mar 2017 | Read review
5 of 5