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Hotel Novotel Kuala Lumpur City Centre

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Traveller (1124)
Room & Suite (668)
Dining (125)
Overview
  • Excellent18%
  • Very good44%
  • Average25%
  • Poor9%
  • Terrible4%
Travellers talk about
“premier lounge”(54 reviews)
“pavilion mall”(128 reviews)
“bukit bintang”(181 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Hotel Novotel Kuala Lumpur City Centre
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Hotel Novotel Kuala Lumpur City Centre
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,888)
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3,244 results
Traveller rating
603
1,371
811
311
148
Traveller type
Time of year
LanguageEnglish
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603
1,371
811
311
148
Show reviews that mention
All reviewspremier loungepavilion mallbukit bintangjunior suiteexcellent locationpetronas towerswalking distanceexecutive floorcovered walkwayfood courtbuffet breakfastgolden triangleearly checkshopping centremonorail stationconciergetaxi
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1 - 5 of 3,244 reviews
Reviewed 5 days ago

The hotels is no doubt in the city centre but I am surprised how a group like Novotel has branded this property under its name, the rooms are small and not well maintained surely the hotel staff is all helpful but sorry I would not...More

Thank Gautam K
Hotel's Favourite
Reviewed 11 January 2018 via mobile

I'm happy coming back to Novotel,KL, as its home from me, The entire staff at the hotel are very caring and make my stay a pleasant one. Firstly I like to thank the Reservation staff who are back doors and are not noticed who took...More

2  Thank navedw2016
Response from NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City CentreResponded 16 January 2018

Dear navedw2016, Greetings from Novotel Kuala Lumpur City Centre. Truly an amazing review to receive from a guest on TripAdvisor. Allow us to extend our gratitude for your acknowledgement on one of our most valuable asset in our hotel which is our team. We truly...More

Reviewed 5 days ago

Our room was quite comfortable and reasonably sized, although a bit dated. Comfortable beds, no complaints. Friendly staff at reception and restaurants. The location of the hotel is very convenient as it's just across the road from Pavilion via an overhead pedestrian bridge. Only thing...More

Review collected in partnership with Accorhotels.com
Thank Vicchuah
Reviewed 1 week ago

If you are looking or asking for a best place to stay in KLCC area, Novotel KLCC is the best answer. Below are the reasons why; Location: It is located in the heart of the KLCC. Walking distance to the shopping malls, Petronas Twin Tower,...More

Thank Cham P
Reviewed 1 week ago

This hotel, rather dated and needing a makeover, should be much better. It suffers from the usual curse of Malaysia - poor attention to detail. 1. Poor air con - in my room the aircon had to be set as low as possible (10 degrees!)...More

Thank nzbear
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$ 59 - US$ 92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Kuala Lumpur
#63 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 59 - US$ 92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Kuala Lumpur
#63 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1124)
Room & Suite (668)
Dining (125)
Pool & Beach (65)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Ally C
13 March 2018|
AnswerShow all 5 answers
Response from Abraham M | Reviewed this property |
no airport shuttle bus from hotel to airport. Uber and Grab are convenient in KL. The charges indicated on phone Uber and Grab do not cover Toll costs...overall reasonable rates.
1
Vote
hmgzkm
8 January 2018|
AnswerShow all 4 answers
Response from GV P | Reviewed this property |
I don't get a view for Petronus Towerfrom NOVOTEL due to blocking of new building constructions. But Stayin the Hotel is excellent and all the staffs are well trained and courteous. From NOVOTEL you can walk thru an a/c... More
2
Votes
Meowwww1968
14 November 2017|
AnswerShow all 5 answers
Response from NOVOTELKL | Property representative |
Hi MelKualaLumpur, Yes, you can. You can head down to the Square Restaurant at ground floor and the breakfast hour is 6.30 am until 10.30am weekday, while until 11am on the weekends.
0
Votes
Room Tips
"The hotel itself is bad to stay away from this hotel"
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"Higher floors will be away from the incessant traffic noise."
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"Avoid high-floor room, as during peak hours, the lifts (only 3) will be congested."
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"We, as Platinum members, we upgraded to a suite which was great."
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