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Hotel Novotel Kuala Lumpur City Centre

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Hotel Novotel Kuala Lumpur City Centre
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3,593 Reviews from our TripAdvisor Community

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Showing 3,011: English reviews
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Esfahan, Iran
Reviewed 1 week ago NEW

Very luxurious and the best part of town for sightseeing tourist. The rooms are very clean and with adequate facilities. Good restaurant with buffet breakfast and the staff courteous and polite.I enjoyed being there

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Helpful?
Thank Fariborz A
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Fariborz A, Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for the glowing review! It was our pleasure to do what we can to make you feel "home away from home" while staying with us. Glad to hear it was a real value to stay here as we have everything you may need in one location....

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed 1 night with my family for holiday. We planned to go around, but then it was heavy rain. This hotel has an access to the connection bridge to the Petronas Tower, the shopping center, Aquaria and the KLCC Park. We arrived by plane from Johor Bahru, took bus, then changed to taxi because of the rain. Actually we...

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Helpful?
1Thank Aychen S
About Hotel's Favourite Review
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Aychen S, Happy Monday from us at Novotel Kuala Lumpur City Centre. Thank you so much for your glowing reviews and we very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback like yours. This feedback will serve as an encouragement to all of our staff as we strive...

Singapore, Singapore
Reviewed 1 week ago

Location a minute to pavilion just crossed the overhead bridge. The front desk reception will make you feel welcome. Please do look for Lawrence front desk assistant manager will definitely help you..

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank rosli18
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear rosli18, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your feedback regarding your recent stay with us. Also, thank you so much for your comments especially on our staff, in particular Lawrence. It is always a pleasure to receive positive comment and this feedback will serve as an encouragement not only to him but all of...

Reviewed 1 week ago via mobile

Stayed there for few days its been a great time in the hotel all the staff were good and one staff helped me with tours and all UGARAJ (concierge) hope to visit there soon as possible Novotel rocks !!!!!🔥🔥🔥🔥🔥🔥🔥

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Helpful?
1Thank Abishan A
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Abishan A, Hello and greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your great feedback, we are humbled by your 100% tribute to the services. Positive reviews like yours are what keeps everyone in the team going! Also, thank you so much for your comments on our staff, Ugaraj. It is always a pleasure to...

Seoul, South Korea
Reviewed 1 week ago

Review collected in partnership with Novotel Hotels
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Helpful?
Thank jaehoy2017
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Bangkok, Thailand
Reviewed 1 week ago

The reason we choose this hotel for our visit is mainly due to its location and yes we are glad that we stayed here, service is good, rooms are good with all the amenities, Pavillion Mall, Bukit Bintang is just few minutes walk and there is a walkways to the Petronas tower too just behind the hotel.

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Helpful?
Thank Kiatanant K
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Kiatanant K, Thank you so much for your lovely feedback, we are humbled by your 100% tribute to the service and location. Positive reviews like yours are what keeps everyone in the team going! We really appreciate your support and look forward to having you back with us on your next trip. Best regards, Susan Anthony General Manager Novotel...

Singapore, Singapore
Reviewed 1 week ago

Very friendly and courteous staff. Great hospitality. Only negative were that items in room such as the hairdryer, weighing scale and coffee machine were unserviceable. The water in the container coffee maker was brown and closed to being rancid. More attention has to be paid to such amenities but otherwise a great overall stay. On the 27th floor, the whining...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lootongc
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear lootongc, Thank you for sharing your valuable feedback with us. We are humbled by your tribute to the services, positive reviews like yours are what keeps everyone in the team going. But on the other note, while we're happy to know that you had an enjoyable stay with us, we're sorry that some of your experience did not meet...

Nunspeet, The Netherlands
Reviewed 1 week ago

second home when I'm in Kl its for me the the ideal place I know the area and it is easy if you're three times a year warm welcome and the service is good I look no further its a good place and in sort time im back

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ivo b
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear ivo b, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

George Town, Malaysia
Reviewed 1 week ago

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank markL312TY
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Antwerp, Belgium
Reviewed 1 week ago

The location is located next to the Pavillion mall, close to the MRT station and Bukit Bintang is only 10 minutes away. The room was large, the bed comfy, the bathroom might need a renovation but it's still acceptable for us. The breakfast was good, not a lot of choices but good products. The breakfast area can be very busy...

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Helpful?
1Thank ntt68
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear ntt68, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your recent stay with us. We are delighted to know that you had a comfortable stay and enjoyed the services, as well as breakfast, at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,241 - ₹ 5,056 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, ACCOR, Hotwire, TripOnline SA and HotelQuickly so you can book your Hotel Novotel Kuala Lumpur City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#29 Spa Hotel in Kuala Lumpur
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Kuala Lumpur City Centre staff and other travellers.
24 questions
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Questions? Get answers from Hotel Novotel Kuala Lumpur City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room on the 25th floor has good city view.”
AychenS, 11 Apr 2017 | Read review
“Higher floors with city views”
dc77au, 29 Mar 2017 | Read review
“Higher floor are better for views”
tmbobSlough, 12 Mar 2017 | Read review
“Rooms away from the elevator and facing Pavilion is better.”
687alvinl, 12 Feb 2017 | Read review
“Stay only if you need to get closer to Pavilion.”
HappyWindHappy, 2 Feb 2017 | Read review
5 of 5