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Impiana KLCC Hotel

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Impiana KLCC Hotel
Impiana KLCC Hotel
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2,808 Reviews from our TripAdvisor Community

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There are newer reviews for Impiana KLCC Hotel
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Showing 2,058: English reviews
Jakarta, Indonesia
Reviewed 11 October 2014 via mobile

We booked through hotel website for a special deal for club room. Stayed 3 nights and enjoyed every second of it. Club room means complimentary access to club lounge, where they serve excellent finger foods, sandwiches and cocktails. You can also choose where do you want to have your breakfast, they hv two different restaurants with different theme of food...

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Helpful?
1Thank Rony H
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Rony H, Thank you for the commendation regarding our service and food, glad these encounters have been positive. We are happy to learn from your review that you have enjoyed your stay with us. We hope you will visit us again soon. Sincerely, The Management of Impiana KLCC Hotel

Reviewed 10 October 2014 via mobile

This hotel is in the heart of the city and walking distance KLCC and Petronas Towers. Hotel staff is helpful and prompt. Also loved the ambience of the room and the bed was comfortable. You can see a bit of Petronas from the room but not very clearly... The Traders would be a better choice if u want THE view......

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Helpful?
4Thank Kanay S
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Kanay S, Appreciate the positive comment of your stay experience and thank you very much indeed for the wonderful review. We are glad you enjoyed our location, the service and the food. We look forward to welcoming you back on a future visit. Sincerely, The Management of Impiana KLCC Hotel

Mumbai, India
Reviewed 10 October 2014

We had got a very good deal when we stayed here for 3 nights on our honeymoon visit to KL.We booked this hotel as it was the best deal available in the city center. We loved its restaurant Tonca Beans.Breakfast spread was really nice. The rooms were clean and also had a bathtub. After initial 3 days in Langkawi we...

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Helpful?
2Thank Anu N
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Anu N, It is always great to hear from a happy guest - Thank you for this. We are so glad that nearly everything was to your fullest satisfaction. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel

York, United Kingdom
Reviewed 9 October 2014

I arrived very late at night - not an overwhelmingly friendly reception. Couldn't get to my floor because the receptionist had omitted to tell me to touch the key card to the lift sensor - it was too dark in the lift to even notice this. So, no apology or understanding when, after trekking up and down, I went back...

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Helpful?
1Thank ValEqHK
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear ValeqHK, Thank you for your valuable review. We are glad that you had a comfortable and convenient stay with us and humbly apologize for any inconvenience caused particularly our staff was not friendly and helpful and the food was not as your expectation. Based on the above, rest assured we are taking your comments seriously in order to avoid...

PERTH
Reviewed 9 October 2014

Checked in for a five night stay at the Impiana and it proved to be a good choice. Apart from a little wait at check in every thing else was perfect for a guys getaway to KL. Fleur, Mila and Apple always met us with a smile and gave us time for a quick chat. Beds were comfortable, bathroom was...

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Helpful?
1Thank SCOTT G
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Scott G, Thank you for taking the time to give us a detailed feedback. Also, thanks a lot for the mostly positive comments which make us proud. It is with much appreciation that we have taken note of your feedback on your experience. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel

Singapore
Reviewed 9 October 2014

The hotel staff was friendly, service was excellent, the room was modern, looked new and clean. The location was perfect, stone's throw away from the twin towers and shopping mall. No negative comments at all, only positive! Will recommend to friends and stay again myself when visiting KL again.

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Helpful?
Thank biapol
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Biapol, Thank you for your kind comment on the service and facilities which you have enjoyed during your stay with us. We will definitely continue to strive in delivering the best to our guests at all times. Looking forward to having you with us again soon. Sincerely, The Management Impiana KLCC Hotel

Gurugram (Gurgaon), India
Reviewed 9 October 2014

Stayed at Impiana from October 3rd to 6th with family. Has a great location being connected by the aircon walkway connecting to Bukit on one side and KLCC (PETRONAS and Suria) on the other. Deluxe rooms are huge (390 sq ft) and clean. Furnishing is ok but one could do with more lights. Deluxe rooms face the front where you...

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Helpful?
1Thank AnoopCampbell
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear AnoopCampbell, Your review is well received. We are always on a lookout knowing the strengths and weaknesses of our hotel to concentrate our energy on further improvements. We apologize that the attitude of our team members was improper. Based on this, we are sure another stay with us would be nothing else than perfect in every way. Sincerely, The...

Reviewed 8 October 2014 via mobile

Stayed in this hotel for 1 night during the Ramadhan month. Iftar menu are so amazing especially the durian and BR ice-cream. Wifi connectivity is good. Nice swimming pool facing Grand Hyatt and best scenery facing T3 KLCC. Spa package for in-house guest is affordable.Me & wife really enjoy the 5 star SPA services. Kids are also enjoying them-self in...

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Helpful?
Thank Rahmat_Y
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Rahmat_Y, Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We are glad that overall you were satisfied with our hotel. Hope to have you with us again soon. Sincerely, The Management of Impiana KLCC Hotel

Kuching, Malaysia
Reviewed 8 October 2014

I got reddish bite marks all over my arms after staying here. Realized it only after i checked out though. But the food was good, location is great. Unfortunately wont be staying here again after the bed mites incident.

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Helpful?
8Thank fafaliyen
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Fafaliyen, Thank you for your review on TripAdvisor. It is regretful to hear about your experience with us. We are glad to say that this kind of experience is not the norm here at The Impiana KLCC Hotel. Rest assured that this very rare occurrence which took place during your stay has been attended to by the relevant team....

Reading, United Kingdom
Reviewed 6 October 2014

Despite arriving in the early hours, the reception was friendly and efficient. Room on the 9th floor was comfortable and well equipped. Did seem to spend a little time waiting for lifts. Disappointing view but then I did not specify a scenic outlook. Visited the rooftop bar. Great view towards Petronas Towers. Bar was a little dark for my taste....

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Helpful?
1Thank WeeBrother
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear WeeBrother, Your review reached us in the timeliest manner. It is always a pleasure to know that our facilities are up to our guest’ expectations and the team has been friendly and welcoming – truly Malaysian. Your compliment is music to all our ears. Looking forward to have you with us again soon! Sincerely, The Management of Impiana KLCC...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,965 - ₹ 6,710 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Agoda, Asiatravel.com Holdings and Fastbooking so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#36 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
39 questions
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Singapore, Singapore

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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Impeccable view on the klcc Petronas towers”
 of 5 bubbles 980abdelt, 19 Feb 2017 | Read review
“Avoid rooms close to elevator.”
 of 5 bubbles Mik1952, 10 Feb 2017 | Read review
“get a room in the tower”
 of 5 bubbles DCSKV, 3 Feb 2017 | Read review
“Avoid rooms with connecting doors and defo opt for the Club Deluxe package!”
 of 5 bubbles Clare-Boris, 26 Jan 2017 | Read review
“Rooms facing the Hyatt hotel offer better views”
 of 5 bubbles DattaBis, 18 Jan 2017 | Read review
5 of 5