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Impiana KLCC Hotel

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Impiana KLCC Hotel
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2,565 Reviews from our TripAdvisor Community

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Showing 1,864: English reviews
Jakarta, Indonesia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Hotel Impiana is an old hotel in the center of Kuala Lumpur downtown and close to Petronas Twin Towers. The room size is large with complete in room facilities. Hotel staffs was very friendly and helpful. Hotel swimming pool located at 4th floor with the most amazing view. Breakfast menu is complete and vary with delicious taste..... Highly recommended to... More 

Helpful?
Thank Dede M
Level Contributor
8 reviews
3 hotel reviews
Reviewed yesterday NEW

I love the international breakfast buffet. It had variety of choices. The room cleaning service was good. The staff were helpful. Very near to KLCC. Just use the bridge and walk 5 minutes. RM 420 per night. I stayed at 10th floor with a nice night view of the KL city.

Helpful?
Thank mousse2964
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear mousse2964, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson More 

Boston, Massachusetts
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

Reasonably priced hotel. Good for business or travel. Only problem is the service could use some improvement. We asked for a non smoking room but they gave us a room with a horrible smoke smell. They didn't want to change our room first but managed to get a proper room after making sufficient noise. Hotel overall was good. Would stay... More 

Helpful?
Thank Andrew C
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Andrew C, Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us. We are constantly improving our services, all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us so that we can... More 

Malmo, Sweden
2 reviews
Reviewed 2 days ago NEW

Kuala Lumpur is a good stopover for a few days and this hotel is perfect. Clean, perfect location, very friendly staff especially Qalbi Khaled Arrahman he will get far in the hotel industry. Don't miss the twin tower!

Helpful?
Thank James S
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear James S, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. Your compliment will be forwarded to the staff, Qalbi Khaled Arrahman and his superior. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will... More 

Mumbai, India
Level Contributor
2 reviews
Reviewed 2 days ago NEW

I stay frequently at Impiana KLCC Hotel. The warmth and welcome brings me back. Located and connected well with KLCC, Pavilion mall and the food and entertainment district, it is a great hotel at reasonable prices.

Review collected in partnership with this hotel

Helpful?
Thank ConcernedIndian
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear ConcernedIndian, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson More 

Mindarie, Australia
1 review
Reviewed 5 days ago NEW

I was working across the street at the Grand Hyatt building and found this to be in a good location. Service was lacking in all areas and there were times when no one answered the phone when calling to book a reservation. Left messages but no call back.

Review collected in partnership with this hotel

Helpful?
Thank johnbD7669YU
Brighton, United Kingdom
2 reviews
Reviewed 6 days ago NEW

I decided to try this hotel due to its claim for local charm. First impression as my taxi drew up to it, it lacks the grand frontage and glamorous entrances of typical 5* establishments. Check in was straight forward, quick but rather business like, cool if I was there on business, but rather curt when one is in a holiday... More 

Helpful?
Thank britishconsumer2016
Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

A week stay at your hotel i experienced room no 940,1340, 2040. wishing not to stay in your hotel anymore in the future. Result: The lady duty manager is unpolite and no emphaty; Room aircondition temperature not working need to fixed or replace with better quality; Room cleanliness is not meet to hotel standard; Room equipments not meet to hotel... More 

Review collected in partnership with this hotel

Helpful?
1 Thank zakaria-subroto
miri
1 review
Reviewed 6 days ago NEW

I had the club room privilege and tried their club lounge, which was relaxing and warm. loved the various local fruits provided by the hotel and the individual welcome message for me. I enjoyed the room.

Review collected in partnership with this hotel

Helpful?
Thank V8969ALjohny
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear V8969ALjohny, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson More 

Ipoh, Malaysia
1 review
Reviewed 1 week ago NEW

Room in cozy gd condition. Gd reception. A getaway from the daily hectic work just to get some chillout. No need travel far but a quiet place to relax, and convenient to get all the food needed from nearby outstanding malls. Food in the in house restaurant is so so but its not a great concern at all

Review collected in partnership with this hotel

Helpful?
Thank LOHHP
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear LOHHP, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
CEDAR on 15
CEDAR on 15
Cuisines: European
Tonka Bean Cafe
Tonka Bean Cafe
Cuisines: International, Asian, Malaysian, Chinese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,977 - ₹ 6,887 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Fastbooking, Cancelon, Asiatravel.com Holdings, HotelTravel.com, Odigeo, Priceline, Expedia and Travelocity so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
34 questions
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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spacious, modern and family friendly. Hotel needs to upgrade its faucets and sinks in toilets.”
 of 5 bubbles ConcernedIndian, 3 Dec 2016 | Read review
“Another hotel”
 of 5 bubbles britishconsumer2016, 29 Nov 2016 | Read review
“Club luxe, very spacy room with wonderful view on Petronas towers”
 of 5 bubbles caramelAixLesBains, 28 Nov 2016 | Read review
“Ask for a higher room (18th floor or above) if possible. The staff will probably endeavour to accommodate. Try to get a room facing the Petronas towers.”
 of 5 bubbles , 14 Nov 2016 | Read review
“Try to face the Petronas Towers. The view is stunning!”
 of 5 bubbles KatinaKox, 11 Nov 2016 | Read review
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