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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
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3,156 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Kuala Lumpur
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Showing 2,814: English reviews
Kuala Lumpur
Reviewed 24 September 2014

Excellent room size, seperate check in and out, private lift to rooms and facilities, Orchid Club Lounge, food drinks and staff above average for Clubs, good central location. All hotel staff friendly and helpful and enjoy their work. As frequent world (up front) travellers we were comfortable,happy and spoilt. Thank you Park Royal Kuala Lumpur.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
3Thank Tony E H
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Tony E H, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL Kuala Lumpur. We appreciate all your lovely comments towards our hotel and associates, in particular team at Orchid Club. I will be sure to share it with them. We will continue to provide excellent customer service in...

Kuala Lumpur
Reviewed 23 September 2014

Myself, husband and son stayed for a total of three nights and found the staff and environment to be of a high standard. The staff are quick to help with any problems that may arise. Found it to be of a very good locations, shopping center directly across the street which also had good restaurants, and the monorail.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Sam S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Sam S, Thank you for your review on Tripadvisor. I was very happy to read that you and your family enjoyed our great location. We will do our best to continue to provide excellent customer service in creating a memorable stay and guest experience. We look forward to see you again soon! Mark Losi.

Melbourne
Reviewed 23 September 2014

I had 5 nights here, and would highly recommend it. Its in a fantastic location. The rooms are amazing, I had a Club Lounge room, the extra benefits are worth it. Couldnt fault anything. Close to mono rail and shopping.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Samwah
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Samwah, Thank you recommending us. I am pleased to note that you enjoyed your stay. We hope to see you again soon for another great experience at our Orchid Club! Mark Losi.

Kuala Lumpur
Reviewed 23 September 2014

Never being to KL previously,my wife and I didn't know what to expect, and we were very pleasantly surprised with the park royal. Location was great, the staff very friendly and helpful and the hotel rooms and amenities were very clean and spacious. We would definitely come back to the Parkroyal.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
3Thank James S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear James S, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. We hope to see you more often in KL, staying with us! See you soon. Mark Losi.

Barmera, Australia
Reviewed 22 September 2014

We spent 3 nights at Parkroyal and found the service to be outstanding and the hotel in a very good location for shopping at Bukit Bintang just across the road. The rooms were average in every way (but adequate) even though we were told that our room was deluxe. We were surprised that the city hotels are 72 km from...

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Helpful?
4Thank Jean M
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Jean M, Thank you for your review. I am delighted to learn that you have enjoyed your stay with us. The journey to and from the airport is approx 45 minutes. We are strategically located, being the closest to the exit of the freeway, thus making us easily accessible. Mark Losi.

Kuala Lumpur
Reviewed 21 September 2014

Bathrooms are dated, moulded shower curtain (that's right - shower curtain). They have renovated the exterior but not the bathrooms. Rooms worn. Housekeeping were friendly. Good staff. Buffet breakfast was a redeeming quality. This property would be more suited to a 3 star.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
2Thank Kimmyq
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Kimmyg, Thank you for your review on Tripadvisor. I was very happy to read that you enjoyed our great location.At the same time, I have taken note of your feedback relating to our bathroom and overall room condition. I have already shared this with our Executive Housekeeper for his review and follow up. Mark Losi.

Bangkok, Thailand
Reviewed 21 September 2014

I stayed at PARKROYAL in January 2014 for 3 nights. It was the first time for me and my boyfriend in Kuala Lumpur after the trip to Penang. The room size is average. When I'm in my room I can hear the noise from the next room very loud when they talk. The room doesn't keep the sound and it...

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Helpful?
2Thank Nancypoko
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Nancypoko, Thank you for your review on Tripadvisor. I was very happy to read that you and your partner enjoyed our great location. I have also noted your feedback with regards to wifi in our rooms and on the taxi driver not using meter. Respective operation has been notified to look into this. At the same time we have...

London, United Kingdom
Reviewed 20 September 2014

This is our 2nd stay in parkroyal kuala lumpur. Service is generally just ok. Concierge staff at the hotel needs training on how to be polite to customers - at least, service with a smile, is not going to hurt them?!! We had booked 3 rooms way in advance of our stay and requested for higher floors; unfortunately, not all...

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Helpful?
1Thank holybird_12
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear David H, Thank you. PARKROYAL Kuala Lumpur is located in the city close to all major shopping malls in Bukit Bintang area. Mark Losi.

Reviewed 20 September 2014 via mobile

We are a family of 4 in transit so we only stayed overnight, room was spacious and clean, very pricey though, great service 24 hours a day, friendly staff, great location, shopping and monorail close by

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Helpful?
Thank 07syd
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear 07syd, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I was very happy to read that you enjoyed of our service and product. Hope to see you again soon. Mark Losi.

Reviewed 19 September 2014 via mobile

It is a very good hotel if you just want to drop by for a normal getaway or business trip. Never ever choose this hotel if you planned a special day with your loved ones. For a anniversary getaway or any other special moment. I stayed at the hotel to have my wedding anniversary ruined. Checked in on 18th sept...

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Helpful?
4Thank Abdul F
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Abdul F, Thank you for your review and feedback on Tripadvisor. I regret to learn about your recent experience at our hotel and sincerely apologise for the inconvenience caused. Please be rest assured that I will personally look into this matter and if there is anything else that you would like to share with us, please do contact me...

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Deluxe King Room (22)
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Orchid Club Premier Double Room (30)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,408 - ₹ 7,649 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Travelocity, Hotels.com, Expedia, Pan Pacific Hotels Group, Cancelon and TripOnline SA so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#19 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
44 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clubrooms. Beautiful rooms with lovely bathrooms.”
helen796, 20 Apr 2017 | Read review
“That room that faces the Berjaya Times Square is not noisy despite the monorail train running below.”
JustinaLee, 16 Apr 2017 | Read review
“Every room is good”
IrfanM84, 16 Apr 2017 | Read review
“Condensation on window shall be avoided. ”
326debasishg, 14 Apr 2017 | Read review
“high rooms away from traffic”
fizzer67, 14 Apr 2017 | Read review
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