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ParkRoyal Kuala Lumpur

3,580 reviews
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Traveller (1752)
Room & Suite (907)
Dining (151)
Overview
  • Excellent38%
  • Very good46%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“orchid club”(216 reviews)
“park royal”(129 reviews)
“bukit bintang”(323 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ParkRoyal Kuala Lumpur
Special Offer: Free Room Upgrade
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,580)Write a Review
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Show reviews that mention
All reviewsorchid clubpark royalbukit bintangfamily suitesungei wangberjaya times squaredeluxe roommonorail stationexcellent locationmajor shoppingwalking distancestayed here for nightsbuffet breakfastcentral locationfood courtchinese restaurantgolden triangle
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1,141 - 1,145 of 3,179 reviews
Reviewed 29 July 2015

This hotel is very disappointing, why: 1. I booked via traveloka.com but the hotel did not recognized my name in their reservation system, traveloka said they already sent email to the hotel 3 days before my stay. 1 day before my stay I email their...More

2  Thank Kharizmi T
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 30 July 2015

Dear Kharizmi T, Thank you very much for taking the time to review your experience with us. Please allow me to express my sincere apologies in regards to the service errors you faced whilst staying with us. Rest assured that your feedback has been shared...More

Reviewed 29 July 2015 via mobile

Stayed for one night travelling from Melbourne to the UK. Perfectly adequate hotel, nothing special but nothing wrong with it. Good location, with restaurants and shops with walking distance. Room clean and well serviced. Would certainly return when next needing transit hotel.

Thank BazzaCrewe
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 30 July 2015

Dear BazzaCrewe, Thank you very much for your feedback on TripAdvisor. I am pleased to learn that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Mark Losi

Reviewed 28 July 2015

Our room cleaning lady were very friendly.. I did read her name tag but I not sure how to spell her name, it's an Indian lady her name start with "J". She treat us like a guess in her own house. She make sure our...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Alexis S
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 30 July 2015

Dear Alexis S, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am so glad to read how much you enjoyed your stay with us and appreciate your recognition of Letchumy’s efforts to make...More

Reviewed 28 July 2015 via mobile

Nice and lovely hotel, very well located in the middle of KL. I will go back to this hotel if I should have another visit in KL.... Nice and friendly staff, lovely pool. Nice piano + vocal music in the bar every evening, with a...More

Thank Brian F
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 30 July 2015

Dear Brian F, Thank you for your feedback on Tripadvisor. We are glad to learn that you had an enjoyable stay and were satisfied with your overall hotel experience. My team and I certainly look forward to welcoming you back soon! Mark Losi

Reviewed 27 July 2015

Stayed here for one night on a stopover. Booked two rooms, a twin and a family suite. Reception was excellent at check in and check out and in arranging airport transport. Breakfast was plentiful and catered to all cuisines. Rooms were clean and a good...More

Thank Sam P
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 31 July 2015

Dear Sam P, Thank you so much for taking the time to write a review about your recent stay at PARKROYAL Kuala Lumpur, We are delighted to hear that you enjoyed our great location and excellent service. Thank you once again and see you soon!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 74 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 74 - US$ 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1752)
Room & Suite (907)
Dining (151)
Pool & Beach (103)
Amenities (32)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
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Naveenchhabria
8 January 2018|
AnswerShow all 4 answers
Response from tg0vender | Reviewed this property |
I have no idea what the exact length is but it is quite long and our feet did not stick out of the bed. The rooms are very nice and spacious and great beds to sleep on. We had no issues at all.
1
Vote
wakhida
27 December 2017|
AnswerShow all 8 answers
Response from Jeffrey Y | Reviewed this property |
Yes..the wifi is availble in the room as well as lobby area. Wifi speed is ok. Swimming pool is I think on the 6th floor together with a well equipped gym. KL is in the tropics. So it is either sunny 27 to 32 deg C or rainy.
1
Vote
EileenTan Y
8 December 2017|
AnswerShow all 3 answers
Response from DavidDundonald | Reviewed this property |
Didn't have a car
1
Vote
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12345620
Room Tips
"Perhaps request to not have an adjoining room if you don't want one..."
Read review
"The rooms was very spacious and the bed was so comfortable"
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"Ask for higher floor"
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"Avoid front facing rooms below 8th floor"
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