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6/8/2017 7/8/2017
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    PARKROYAL Kuala Lumpur

    Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 103
    US$ 105
    US$ 105
    Traveller (1643)
    Room & Suite (744)
    Dining (146)
    PARKROYAL Serviced Suites Kuala Lumpur
    1,901 reviews
    #19 of 345 hotels in Kuala Lumpur
     
    Hotel Istana
    3,762 reviews
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    Melia Kuala Lumpur
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    The Kuala Lumpur Journal
    684 reviews
    #23 of 345 hotels in Kuala Lumpur
     
    Overview
    • Excellent38%
    • Very good44%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “orchid club” (195 reviews)
    “park royal” (124 reviews)
    “bukit bintang” (295 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from PARKROYAL Kuala Lumpur
    Special Offer: Free Room Upgrade
    Hotel deals
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    PARKROYAL Serviced Suites Kuala Lumpur
    1,901 reviews
    #19 of 345 hotels in Kuala Lumpur
     
    Hotel Istana
    3,762 reviews
    #21 of 345 hotels in Kuala Lumpur
     
    Melia Kuala Lumpur
    2,213 reviews
    #43 of 345 hotels in Kuala Lumpur
     
    The Kuala Lumpur Journal
    684 reviews
    #23 of 345 hotels in Kuala Lumpur
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (3,304)
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    1 - 5 of 2,943 reviews

    Reviewed yesterday

    This hotel is in a great location. We booked a double deluxe room. It was small and very tired looking. Fixtures look old. Everything looks a bit run down. While we had no major issues it was overall not very impressive and other than the...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Travellator2000
    Reviewed 3 days ago

    Park Royal KL hotel rooms look very tired and old. Requires an upgrade soon. But at the sametime the price reflects this!! However, this makes it even more important for PRKL to ensure room cleaniness are second to none!! The staff are very friendly.More

    Review collected in partnership with Pan Pacific Hotels Group
    1  Thank 580poonamk
    Response from LeongMingChung, Director of Operations at PARKROYAL Kuala LumpurResponded yesterday

    Dear 580poonamk, Thank you for taking time to share your review. My humble apology for the unsatisfactory experience you had during your stay. I am addressing these shortcomings with the team to get things right. As for the overall Hotel, we have undertaken soft refurbishment...More

    Reviewed 1 week ago

    The room size was frustrating. The staff who helped with luggage scolded my son! According to him the guy said - 'Get OFF the trolley'! Never expected this! Reception made a big deal with late check out! Lacks empathy; felt them rude and tough!More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank 883anandaz
    Response from LeongMingChung, Director of Operations at PARKROYAL Kuala LumpurResponded 2 days ago

    Dear 883anandaz, Thank you for taking the time to share your feedback with us. Please accept my humble apology for the poor experiences you had during your recent stay. I have shared all your comments with our team to get things right. We value our...More

    Reviewed 1 week ago via mobile

    The ParkRoyal is as good as ever but is showing its age in its facilities. We checked in without much fuss however upon using the toilet, the water is brown and dirty even after multiple flushes. Accordingly we were told that it's something to do...More

    1  Thank Patrick L
    Response from LeongMingChung, Director of Operations at PARKROYAL Kuala LumpurResponded 3 days ago

    Dear Patrick L, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

    Reviewed 1 week ago

    During the last month my family and I have stayed at the Park Royal twice, totally 6 nights. Having booked a studio suite in the Orchid Club, we arrived to find that Michael in the Orchid Club had upgraded us to a very nice room...More

    Thank chaz96x
    Response from LeongMingChung, Director of Operations at PARKROYAL Kuala LumpurResponded 2 days ago

    Dear chaz96x, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for...More

    PARKROYAL Serviced Suites Kuala Lumpur
    1,901 reviews
    #19 of 345 hotels in Kuala Lumpur
     
    Hotel Istana
    3,762 reviews
    #21 of 345 hotels in Kuala Lumpur
     
    Melia Kuala Lumpur
    2,213 reviews
    #43 of 345 hotels in Kuala Lumpur
     
    The Kuala Lumpur Journal
    684 reviews
    #23 of 345 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 32 - US$ 176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Spa Hotel in Kuala Lumpur
    • #24 Family Hotel in Kuala Lumpur
    • #25 Business Hotel in Kuala Lumpur
    • #26 Romantic Hotel in Kuala Lumpur
    • #33 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 426
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Expedia, Hotels.com, Ctrip TA, Priceline, Orbitz, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, HRS and Cancelon so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Parkroyal Kuala Lumpur Hotel Kuala Lumpur ,
    • Parkroyal Hotel Kuala Lumpur ,
    • Kuala Lumpur Parkroyal Hotel
    Add Photo Photos
    Traveller (1643)
    Room & Suite (744)
    Dining (146)
    Pool & Beach (99)
    Hotel & Grounds (843)
    Bathroom (143)
    Family and Play Areas (8)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    Sushi Azabu
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    .15 km away
    Nearby Attractions
    KLCC - Bukit Bintang Pedestrian Walkway
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    .24 km away
    Bukit Bintang
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    .28 km away
    Berjaya Times Square Kuala Lumpur
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    .12 km away
    Ask a question
    Questions & Answers
    brenmck1992
    4 July 2017|
    AnswerShow all 11 answers
    Response from rCraig R | Reviewed this property |
    The front desk is open 24 hours, I'm not sure what time check in is, I'm sure you'll be able to sort something out as they were very helpful with us
    1
    Vote
    Jetsetters111
    12 June 2017|
    AnswerShow all 2 answers
    Response from Jeff L | Reviewed this property |
    Dear Jetsetters111, I assuming you are talking about Family Suite? If so,unfortunately it does not include access to Club room. In order to enjoy the Club Room and its Privileges you have to book Premier Suite with Club... More
    1
    Vote
    Kennethhjj
    22 April 2017|
    AnswerShow all 5 answers
    Response from 616shah | Reviewed this property |
    no need if u book n pay via online agent .
    1
    Vote
    Room Tips
    "Choose a room on top half of building, road next to building peaks early in the morning (lots of car/scooter..."
    Read review
    "A double deluxe room should offer more space!"
    Read review
    "If could allocate higher budget, should try the Orchid Club rooms. Probably one of the best rooms I have..."
    Read review
    "Orchid Club is definitely recommended. Rooms at the front can be noisy, take ear plugs!"
    Read review
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