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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur
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3,108 Reviews from our TripAdvisor Community

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Showing 2,767: English reviews
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Bucuresti, Bucuresti, Romania
Reviewed yesterday NEW

We stayed here for 3 nights, in February. I was really pleased of my room ( laaarge, spacious, nice glass walls for the bathroom) and amneties, maybe because it was a deluxe room in Orchid Club. Personel was nice and polite all the time, at breakfast also where it was really crowded. I didn't like the carpet on floors at...

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Helpful?
Thank Alexandra I
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Loved the staff warm service and efficiency for checking in and out. Breakfast quite good and varied. Bug bear - the tv channels erratic volume adjustment and fuzzy images on some channels need improvement. Housekeeping ok and pool though small is fabulous and clean. Value for money hotel as location is good to shopping and eateries.

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Helpful?
Thank RoyPhangky
Hong Kong
Reviewed 2 days ago NEW

The hotel felt safe and comfortable. The staff were first rate. The concierge and bell staff were particularly helpful. The Club Lounge is a great environment for informal meetings. Its an easy walk to Times Square.

Review collected in partnership with Pan Pacific Hotels Group
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Thank Skegness1961
Singapore, Singapore
Reviewed 2 days ago NEW

Pleasant hotel with excellent service. Location is good and price is reasonable. You can literally find all the nice food and shopping all within walking distance. Took up the double double room and my family of 4 can stay comfortably. Unlike other hotels, this hotel room is spacious.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Luke Thoi Luc D
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Luke Thoi Luc D, Thanks for your kind review. We are happy that you had a wonderful stay with families and enjoy the trip on the surrounding areas. Come and join us again for another memorable hotel experiences! Mark Losi

Singapore
Reviewed 2 days ago NEW

Staff were very friendly and polite. Great location of the hotel. Awesome hotel. Breakfast was ok..Just needed to add a bit more of food variety..It is nearby shopping paradise. Rooms were clean and spacious.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 544azrinas
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear 544azrinas, Thank you very much for awesome comments! We are happy to know that you had an excellent stay with us. See you again for the near future! Mark Losi

Reviewed 3 days ago NEWvia mobile

Good clean hotel close to everything. Orchid club is great. Downstairs breakfast service is average with plates left piling up on our table. Overall a good place to stay with room for improvement in breakfast service. Staff are also friendly and helpful.

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Helpful?
Thank Rebecca P
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Rebecca P, Thank you for giving us the feedback. I am delighted to learn that you enjoyed our great location and generally had a wonderful stay as well as be taken well by the team. We have taken note on highlighted issue. I hope to welcome you back in the future for a better experience. Mark Losi

Singapore
Reviewed 3 days ago NEWvia mobile

I love the location! So close to the everything. Our room was spacious with a really good view on 16th floor. It had everything we needed including very comfortable bed. Breakfast included in the room rate was really good- wide choice of Asian and European food. I really liked their toiletries- especially shampoo and conditioner:) Staff was really welcoming, helpful...

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Helpful?
Thank Ewa S
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Ewa S, Thank you for sharing nice review and a great headlines! We are glad to know that you had a wonderful stay by enjoying on our great people, great service and great location. I am definitely conveying your compliments to our team. See you soon for another enjoyable hotel experience! Mark Losi

Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

It was close to my Office and all round mall able to reach with walking distance. Lot 10, sungei Wang, pavilion and klcc are easy to get to there. Security safe and the pool was just small. Breakfast was too crowd in the morning and the services staff are not able to clean up the table for next customer.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Kelvinlife
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Kelvinlife, We are appreciate your valuable time in writing the review and thank you for sharing your feedback. I am glad to know that you generally had a comfortable stay with us. We have taken note of your comments and have shared with our team. I hope to welcome you back in the future for a better experience. Mark...

Malaysia
Reviewed 4 days ago NEW

Hello, Staff are very friendly. The hotel look pretty old but well maintained. I asked for a room facing the back and not Jalan Sultan Ismail nor Jalan Imbi, but they gave me one room right at the corner of the two. O went down and told them that that was the opposite of what I requested. They then showed...

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Helpful?
Thank Zoula
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Zoula, Thanks to share your feedback. As for the overall hotel, we are ongoing for soft refurbishment in certain areas and will continue to do so in the years to come. I am glad to note that you recognised our great people are our greatest assets and you had a pleasant stay with us. We have taken note on...

Kota Kinabalu, Malaysia
Reviewed 5 days ago NEW

Whenever I'm in KL for work trip I would request to stay at this hotel. I recommend to all to stay at this hotel. It has never disappoint me. In service and in the room itself. The only misgiving I have is such a minor one, which is the buffet. It has been the same for every time I stayed...

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Helpful?
Thank karulann
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello karulann, Thank you for your continuous support and leaving such fantastic review at TripAdvisor! I am extremely happy to hear that you liked our strategic location and we have exceeded your expectations. Please join us again for another memorable hotel experience! Mark Losi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,444 - ₹ 7,516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Pan Pacific Hotels Group, Expedia and Travelocity so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
43 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a deluxe room”
 of 5 bubbles AlexandraI348, 22 Mar 2017 | Read review
“Their restaurants are not bad at all. Should try their buffet at Chatz or Si Chuan Restaurant.”
 of 5 bubbles Zoula, 19 Mar 2017 | Read review
“Request room facing KLCC”
 of 5 bubbles karulann, 18 Mar 2017 | Read review
“King size bed will be good”
 of 5 bubbles jacksoncheesengo, 28 Feb 2017 | Read review
“No views from lower floor rooms especially the Orchid Club Rooms from 3 to 5th floor.”
 of 5 bubbles Resorto, 26 Feb 2017 | Read review
5 of 5