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9 Jalan Pinang, Kuala Lumpur 50450 Malaysia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (937)
Room & Suite (550)
Pool & Beach (92)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 11/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ascott Kuala Lumpur
Updated 11/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 719 in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Private balcony
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Safe
Iron
Microwave
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Malay
1495Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
K.S wrote a review Yesterday
Selangor, Malaysia11 contributions7 helpful votes
Brought my family for a staycation here as it was just walking distance to KLCC. The rooms are cosy and huge. Excellent view from the room, even though they come with balcony but I didn't went out. The kitchen is fully equipped if you need to cook something.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Mohammadfuad A wrote a review 2 May
27 contributions25 helpful votes
Unless you want to wait for your room for 3 to 6 hours, it is best you avoid this hotel completely. There are literally tens of people waiting to get their rooms but all the hotel manager could say is our rooms are not ready. We arrived at about 4pm and we only managed to get our 2-bedroom apartment at 9pm. We are certainly not the exception but this seems to be the norm for this place. If not, why would the hotel prepare seats outside the lobby since there are just too many people in the lobby all waiting for their rooms. It was chaos throughout the time that we were there, waiting and waiting for hours. #worsthotelinKL
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Date of stay: May 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 1 week ago
Dear mohammadfuada, Once again, we would like to apologize for the shortcomings encountered during your arrival. Naturally, I am unable to reverse the mediocre experience you went through but do hope you can accept our apologies for all the trouble that you have had to put up with. For certain, our team will review the areas highlighted for further improvement. Have a great day and stay safe. Warmest regards, Emma Razali Assistant Residence Manager
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Harizul Amri A wrote a review Apr 2022
1 contribution
Good facilities,room is great and staff friendly.Stay only for one night but worth it.Near to KLCC is a bonus for staycation, family trip.Pool is great with both KLCC and Menara KL views with infinity pool.Just great
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Date of stay: April 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 11 Apr 2022
Dear harizulamria, We are glad you have had an enjoyable stay with us. Your positive feedback on our team members certainly means a lot to them! We are happy to learn that our location was beneficial for you and your family. Stay safe and hope to welcome you back again soon. Warmest regards, Emma Razali Assistant Residence Manager
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p_diddy wrote a review Mar 2022
Kuala Lumpur, Malaysia3 contributions
Stayed over the weekend with my family. Left my wallet which had a substantial amount of cash. Found by a honest man, Ahmad. Returned intact and complete. God bless him.. Well done Ascott Kuala Lumpur team!
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Date of stay: February 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 13 Mar 2022
Dear puf_diddy, We are thrilled to have left such an impression and especially happy with the mention of our team who are known for their sincere care and dedication. I know they are beaming with pride by your compliments. We hope to be of service again soon. Best Regards, Petrina Tay Assistant Guest Service Manager
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Venn D wrote a review Feb 2022
1 contribution
The room is exactly as per photo description with great housekeeping. Stayed for a week and basic amenities like kitchen, utensils, fridge and microwave really came in handy for simple cooking as well as food storage. Coin launderette availability is a plus for a quick wash and dry, while waiting for our laundry at level 22 we enjoyed ourselves watching the city view next to the poolside. Suria klcc is just a 3 minutes walk and the hotel do have convenience store for basic need purchase. They do have Starbucks vending machine available too! Ascott room, location, amenities and convenience really makes you feel like home.
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Date of stay: February 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 26 Feb 2022
Dear ventastic, Many thanks for submitting this review and wonderful to hear we have helped perfected your staycation! We look forward to welcoming you back next time. Best regards, Petrina Tay Assistant Guest Service Manager
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Steve W wrote a review Feb 2022
Perth, Australia35 contributions57 helpful votes
Stayed here for 30 days and found the staff and the residence faultless. Covid has enforced some changes but no problems encountered during my stay. Location is perfect centrally located in KLCC shops restaurants transport etc
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Date of stay: February 2022Trip type: Travelled
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 20 Feb 2022
Dear Steve W, Thank you for putting your trust in us! We are thrilled to hear you have had an excellent stay and truly appreciate your kind praise that helps motivate our colleagues to do their best on a daily basis. Looking forward to seeing you soonest! Kind regards, Petrina Tay Assistant Guest Service Manager
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Nita wrote a review Feb 2022
1 contribution
We had a wonderful stay in Ascott KL. We were delighted, Staff was super friendly. Not only the front desk staff but also house keeping staff was very helpful. Looking forward for our next staycation.
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Date of stay: January 2022Trip type: Travelled
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 11 Feb 2022
Dear Tayarbaskal1234, Thank you for the very nice compliments especially praises for our helpful and friendly colleagues, the team is most encouraged! It is always nice to great feedback on a wonderful staycation experience from our dear guests. Please return soon as we look forward to welcoming you again. Warmest regards, Petrina Tay Assistant Guest Service Manager
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Nik Khairul Adli wrote a review Feb 2022
4 contributions
The room was massive and suitable for family with kids. Came with basic amenities too like kitchen, microwave and fridge. However, comolained about the aircond which was not that cold but nothing were done. Had to sleep shirtless through the night.
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Review collected in partnership with this hotel
Date of stay: January 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 4 Feb 2022
Dear nikkhairuladli, We are delighted to learn that our location was beneficial for you and we noted on your feedback on the air-conditioning, we will share your feedback with the respective department head for further check and improvement. We look forward to many more opportunities to be of service. Warmest regards, Emma Razali Act. Assistant Residence Manager
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Mrs Hazlin 83 wrote a review Jan 2022
Kuala Lumpur, Malaysia84 contributions92 helpful votes
Check in this time was smooth. They emailed the forms before the stay and allocated a time for check in. We only waited around 5 minutes to get the room keys. The 2 bedroom apartment was really nice. Our room had the klcc view. You need to book the swimming pool using the link. This really helped reducing the crowd at the swimming pool. Breakfast was ok. We really enjoyed our stay here. Will consider for a next stay.
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Date of stay: January 2022
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 21 Jan 2022
Dear MrsHazlin83, We are delighted to hear that you enjoyed your stay at Ascott Kuala Lumpur. We look forward to many more opportunities to be of service. Warmest regards, Emma Razali Act. Assistant Residence Manager
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Nor Iliani N wrote a review Jan 2022
Kuala Lumpur, Malaysia49 contributions33 helpful votes
Friendly staff encounters from the moment we arrived until check out. Check in didn't take long and our bags were sent immediately to our room. The staff that checked us in kindly offered a babycot for my 3 mnth old, much appreciated! Our 3-bedroom unit was spacious, has complete amenities and spotless. Felt very very homey and cosy! Our room was with breakfast, plenty but the taste could be further improved. No worries though as Ascott KL is in the center so food choices via delivery service was not a problem. Pool and gym is on the 22nd floor, this was my son's fav! Look out for the jacuzzi on the far left with the KL tower view. Thanks Ascott for the wonderful stay, will return again soon!
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Date of stay: January 2022Trip type: Travelled
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Response from Dennis Chong, General Manager at Ascott Kuala Lumpur
Responded 19 Jan 2022
Dear Nor Iliani N, We are glad you have had a wonderful family time with us. Your positive commendation of team members certainly means a lot to them! Please know we are so grateful you have chosen us on this occasion and hope to welcome you back again soon. Warmest regards, Petrina Tay Assistant Guest Service Manager
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PRICE RANGE
$102 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ascott kuala lumpur hotel kuala lumpur, ascott hotel kuala lumpur, kuala lumpur ascott hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
221
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Frequently Asked Questions about Ascott Kuala Lumpur
Which popular attractions are close to Ascott Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.4 km), KLCC - Bukit Bintang Pedestrian Walkway (0.3 km), and Dewan Filharmonik Petronas (0.4 km).
What are some of the property amenities at Ascott Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Ascott Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ascott Kuala Lumpur?
Guests can enjoy breakfast during their stay.
Is parking available at Ascott Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to Ascott Kuala Lumpur?
Conveniently located restaurants include Beta KL, The Grand Getaway by Grand Hyatt Kuala Lumpur, and Flock, W Kuala Lumpur.
Are there opportunities to exercise at Ascott Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Ascott Kuala Lumpur have airport transportation?
Yes, Ascott Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ascott Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Ascott Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.