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Times Service Suites

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40 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Doncaster, United Kingdom
Reviewed 26 November 2016

Stayed here 9 nights. Hotel / Room access gained via the East Entrance lobby of Times Square & you need to contact the agent to gain access, its keycard only. There is security that might let you in (probably not though). The agent sent us a mail after booking to detail this process & we used WhatsApp / Text Msg...

1Thank tweetyduck
Reviewed 15 November 2016

Near the city center; shopping, sightseeing, restaurants & bars nearby·Near public transit & the train station·Easily accessible by foot. PS:due to many company are running the service suite, need to get more info and check with them.

1Thank Anthony-Hugh
Gili Trawangan, Indonesia
Reviewed 20 September 2016

Huge room, all amenities, comfy bed, great living area and amazing view, strong aircon and hot water, good pressure. I loved the pool deck, huge, clean, not too many folks about, breezy, cool water - perfect for the hot days in KL. Plus if you are enjoying a lazy evening in the room, there are so many food options right...

Thank whygoback
Reviewed 19 September 2016 via mobile

Was alittle sketchy when booking this apartment but was offered a good deal on expedia. S$59 per night. Email received from the apartment in-charge stating all the procedures. Arrived at the location, went to the EAST lobby. Waited for a good 10mins for someone to welcome me as there's no official reception/front desk. Messaged both Candy (blue ticked me!) &...

3Thank Syazana L
Melbourne, Australia
Reviewed 19 August 2016

Our first experience staying in Berjaya Times Services apartment a couple of years ago was impressive and we booked with them again for our recent trip. The reason was because the location was convenient to get to places and was reasonable spacious. We were so disappointed to see the apartment when we check in to our allocated apartment. The kitchen...

7Thank Annie B
Singapore, Singapore
Reviewed 16 June 2016

Period of Stay: 05June16 to 09June16 Party: 3 adults Just a note before we begin the review: Times Service Suites is located at the East Wing of Berjaya Times Square. If you are wondering where that is, it is on the opposite end of Berjaya Times Square Hotel. An eatery near the East Side of BTS is Papa John's. Was...

1Thank Orange3J
Singapore, Singapore
Reviewed 7 June 2016 via mobile

I had wanted to book berjaya times square hotel but was unable to get a room so booked the suite instead. Got upgraded to executive suite which was a surprise. Opted for no meals options as my stay was short. Internet wifi speed was excellent. Very huge n spacious room n clean. Had to give RM200 for key deposit which...

1Thank Peni T
Reviewed 31 May 2016

We booked for 3 night in the Imbi Suites thinking we would spend a little more money so we can have access to internet, a TV with English channels and a swimming pool to cool off. the pictures look really nice and when you first enter the hotel it seems like you got a good deal,but then the drama started....

7Thank Kinbuc G
GinnieChin, Front Office Manager at Times Service Suites, responded to this review

Dear sir, I'm sorry to hear that, However, you have commented on the wrong page which our property is TIMES SERVICE SUITES instead of ONE IMBI SUITES. You may post the comment on the booking.com review page. Thank you.

Kuala Lumpur, Malaysia
Reviewed 30 May 2016

Been looking any hotel around Bukit Bintang which cost less than RM300 and has an indoor parking space. I was lucky to stumble upon this service suites. The room is great and clean with an awesome view of KLCC. My room comes with small kitchen, microwave oven, breakfast table, long sofa, 50"++ LED TV (not many channel but I don't...

Thank quake_ranger73
Singapore, Singapore
Reviewed 26 April 2016

I am prepared for the stay after I read the reviews, thou I already booked & paid. I even brought insect spray from convenience store to check in the hotel. Reached the hotel at 3+pm & managed to meet the agent Mr Mohammd after asking the security guard from EAST entrance. Great Thanks to Mr Mohammd who converted our room...

Thank TonyVaras

77 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (77)
Room/Suite (30)
Hotel & Grounds (9)
View from Room (3)
Bathroom (9)
Pool/Beach Area (2)
Dining (1)
Other (23)


  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Times Service Suites

Address: A22-16, Berjaya Times Square, No 1, Jalan Imbi, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 2,591 - ₹ 6,607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Times Service Suites 4*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#71 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Times Service Suites staff and other travellers.
4 questions
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Questions? Get answers from Times Service Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2208 was OK.”
tweetyduck, 26 Nov 2016 | Read review
“Doesn't matter, either you watch the sun set over the city, or you watch the Towers glow by night!”
whygoback, 20 Sep 2016 | Read review
“Make sure to request for a good condition, well maintained and clean room.”
  • Air condition control looks ok but it was not fixed
  • Air condition cover can be removed and wires exposed.
  • Tower hanger ring was not connected as a ring
  • Toilet seat cover loose and not fixed
  • Kitchen sink area has mould around
  • Kitchen sink area has mould around
  • Cupboard doors' hinges broken and not fixed
  • light bulb fused in the bathroom not replaced
982AnnieB, 18 Aug 2016 | Read review
“Unit 3315 - has direct morning sun.”
Orange3J, 16 Jun 2016 | Read review
“go somewhere else”
, 30 May 2016 | Read review
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