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12 Jalan Pinang, Kuala Lumpur 50450 Malaysia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3892)
Room & Suite (1737)
Dining (545)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 24/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Kuala Lumpur
Updated 24/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 722 in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel strategically located in the heart of Golden Triangle shopping and entertainment district. Features 411 guestrooms including 42 suites, also showcased as having one of the largest entry-level guestrooms in the city. Highly versatile, host dynamic meetings and events at our seven event spaces. Experience interactive and authentic dining with our three vibrant restaurants featuring interactive show kitchens. Rejuvenate with traditional Malay healing and ramuan at Essa Spa, unwind at our outdoor freeform swimming pool surrounded by tropical greenery or stay fit at the 24-hour fitness centre equipped with the latest strength and cardio equipment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Books, DVDs, music for children
Children's television networks
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Park View
Languages Spoken
English, Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
5103Reviews89Q+A100Room tips
Traveller rating
  • 3,922
  • 816
  • 210
  • 82
  • 74
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Popular mentions
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Most Recent
Eric F wrote a review Yesterday
4 contributions1 helpful vote
An excellent business and conference hotel. Rooms are spacious, with everything clean. Food selection is both Western and Asian with many choices. A very comfortable stay. I was there for the ATPS conference and the Convention center was right next door, very convenient.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
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Trip type: Travelled
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jeffwong2022 wrote a review 27 May
Singapore, Singapore1 contribution
Usually, we check out and will get an billing invoice immediate. However, was told that this invoice will be email to me, I thought, wow this is good, as they are going green. Hence, when checked out, the front desk even assured me that I will get my receipt through email on the same day. But now, I'm back home for 2 days, and yet to see the email from Grand Hyatt for my billing receipt.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
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Trip type: Travelled
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H_arith6 wrote a review 26 May
Kuala Lumpur, Malaysia2 contributions1 helpful vote
The only thing I like about my stay was the room and its view, and the breakfast spread. I didn’t go to your other facilities so I can’t say much about that. We ordered in-room dining and requested for the table to be arranged at the corner of the room where we can oversee KLCC and having it as our background for the birthday dinner but we have been asked to arrange it ourselves by your staff. I have also requested for an early check-in if possible and have wrote it down in an email to your customer service team (also I have made few phone calls) whereby I have specifically asked to be informed if ever the early check-in was possible but I haven’t got any feedback at all, at least a courtesy call will be good to let me know. I did not expect this from Grand Hyatt, not with me paying RM2k/night for that room. You should really improve on your customer service team.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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1 Helpful vote
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adibazhar91 wrote a review 26 May
Seri Manjung, Malaysia1 contribution
Upon arrived i was welcome warmly the front desk proceed my checkin hassle free. The hotel food and dining experience was absolutely nice with background and view scenery of the twin towers. I would recommend this hotel to any type of travellers a trip that wouldn't regret.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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lydiasoh wrote a review 25 May
Singapore, Singapore1 contribution1 helpful vote
Above average for location, cleanliness, price, food and etc. However, I was given a room with only toothbrush, shower cap and 4 tubes (e.g. body lotion, shampoo, conditioner and shower bath). Unlike my friend, his room is equipped with ironing board and all toiletries.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled
1 Helpful vote
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gaurav1986tiwari wrote a review 24 May
New Delhi, India1 contribution
Room was very neat & clean, Food quality was awesome. Location is very good, very near to Petronas Twin Towers. Shopping malls & other restaurants are also very close to the hotel that makes the things more easy.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
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Trip type: Travelled
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afernz2022 wrote a review 23 May
1 contribution
Great getaway for a couples trip over the weekend. Good value, hospitable staff and excellent food and drink and staff experience at 38 bar and restaurant. Poolside bar choices a bit disappointing, but the pool itself was beautiful, clean and very well maintained. Overall, a good trip, and would consider doing it again anytime.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Kai S wrote a review 23 May
3 contributions
Had negative experience with their online reservation, phone reservation and face to face front desk staff. Instead of welcoming hospitality, I felt rude and impolite treatment as a customer. Front desk Staff / reservation team staff are not helpful when approached to ask questions. Looks impatient as tho I am asking stupid questions. Not up to the standard of a 5 stars hotel at all. Disappointed as a first time customer here. Maybe they need training for polite communication like airlines. Having a smile definitely helps. Just my two cents anyway.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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hannahjumsarim wrote a review 22 May
1 contribution
wow it was just wow, tired of typing feedbacks cause it was too good to be true. would definitely recommend to my friends and family. its my forth time staying, and it still feels like the very first time. Like the lyrics of madonna's popular single "like a virgin" yes my stay was the exact same feeling.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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roger9188 wrote a review 22 May
Puchong, Malaysia1 contribution
Comfortable and cozy rooms during our stay in Grand Hyatt, Kuala Lumpur. Experience in La Petit Chef Restaurant was extraordinary and our children enjoyed it. Breakfast served in the morning were luxurious.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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PRICE RANGE
$100 - $148 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
411
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Frequently Asked Questions about Grand Hyatt Kuala Lumpur
Which popular attractions are close to Grand Hyatt Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.5 km), KLCC Park (0.4 km), and KLCC - Bukit Bintang Pedestrian Walkway (0.05 km).
What are some of the property amenities at Grand Hyatt Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Kuala Lumpur?
Conveniently located restaurants include el iberico, The Grand Getaway by Grand Hyatt Kuala Lumpur, and Beta KL.
Are there opportunities to exercise at Grand Hyatt Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Kuala Lumpur have airport transportation?
Yes, Grand Hyatt Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.