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Renaissance Kuala Lumpur Hotel

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3,453 Reviews from our TripAdvisor Community

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Showing 2,675: English reviews
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Dar es Salaam
Reviewed yesterday NEWvia mobile

This is probably one of the best hotels I've visited, stayed there 5 nights, wanted to stay more, unfortunately a holiday has to come to an end! The staff were amazing, very helpful, and very cheerful. The pros of the hotel Their rooms are lovely, bathrooms are excellent, you just can't ask for a cozier room! Their food is delicious,...

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Helpful?
Thank Sajjad E
Limerick, Ireland
Reviewed 3 days ago NEW

Great location to walk to Twin Towers and other attractions in the area. Hotel staff was very friendly and rooms were comfortable. Pool area great for relaxing and spa was wonderful. I recommend this for solo travelers or families.

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Thank wendysender
Reviewed 4 days ago NEWvia mobile

Very nice hotel and breakfast but if there was no Jaspal the journey was not perfect. Thank you Jaspal for making great. I will come back because I know Jaspal is there and will make me feeling at home.

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Helpful?
Thank Daniel G
Johor Bahru
Reviewed 5 days ago NEW

Check in and check out was swift, and the personnel were generally friendly and courteous. Pros: - Location is quite good for shopping. Just a few stations away from Bukit Bintang. Monorail station is also very near, if you don't mind crossing the crazy pedestrian crossings. The green man turns to red very fast; we only walked half way when...

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Helpful?
Thank GoddessEneri
amsterdam
Reviewed 5 days ago NEW

As a Marriott loyalty program member we have been upgraded to a Lifestyle level guest room with a nice view of the Petronas Twin Towers. The room was excellent and the staff was very helpful and friendly. Good quality breakfast with ample variety. The location is very good as it is within a stone’s throw of the popular KLCC and...

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Helpful?
Thank tonyAmsterdam
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear tonyAmsterdam, I am glad you enjoyed our stay with us and that you found our service standards excellent as well as our facilities. Thanks for the perfect rating! The team here appreciates the time you spent to share your experience with us and we all thoroughly enjoyed reading your comments. Do remember to check in with us the next...

New York City, New York
Reviewed 6 days ago NEW

Many years ago, the Renaissance was THE place to be in Kuala Lumpur. Strategically situated between two major thoroughfares in the heart of downtown, it was new, luxurious and, hands down, grand in scale. So with reduced rates compared to other equally rated places, we couldn't pass up on the opportunity to stay there and experience a 5-star hotel we've...

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Helpful?
3Thank RER69
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear RER69, First of all, please allow me to apologize for the inconveniences that you faced whilst staying with us. I have shared your feedback with the relevant hotel team who will be looking into these issues for our improvement moving forward. On the other hand, I am delighted to hear that our team displayed a high level of service...

Poole, United Kingdom
Reviewed 6 days ago NEWvia mobile

We used to live in KL in the 90's so we returned to our 'second home '. We had a fabulous newly refurbished room in the West Wing. The staff are very helpful and attentive. Special mention to the pool staff and a big thank you to Jaspal who is the concierge in West wing. He was so so helpful...

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Helpful?
Thank Karin S
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Karin S, Delighted to hear that you had a brilliant holiday in KL recently and great to know that our team from the pool and Jaspal were on hand to take care of your needs. I'll certainly pass on your compliments to Jaspal which will certainly make his day. Our team here looks forward to having you stay with...

Mumbai
Reviewed 6 days ago NEW

Centrally location, with a view of both Twin towers and KL Tower. Rooms are elegant and tastefully done. Food was a bit of a let down though. Though we stayed for just once day, we had a great experience.

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Helpful?
Thank Reddyrs
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Hi Reddyrs, Thanks for taking the time to drop a quick review on TripAdvisor. Good to hear that you had a great experience with wonderful views whilst staying with us. Looking forward to having you here again. Yours sincerely, Robert Frager General Manager

Reviewed 1 week ago NEWvia mobile

Good hotel is situated in the center of the city. Petronas twin towers are near 10 minutes walking. Beds are soft enough but furniture is rather old and it should be changed. Shower is not convenient water pours only from above. Rooms in general are cosy. Breakfasts are tasty and various. Staff is friendly enough. The gym is big there...

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Helpful?
Thank Вера Б
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Bepa, Thanks for sharing a review of your stay with us on TripAdvisor. Our rooms are currently undergoing renovation in phases with the first phase of our Deluxe rooms already completed. These rooms are now in line with our contemporary Renaissance branding and also with new furnishings. I highly recommend that you choose to stay in our new Deluxe...

Kiev, Ukraine
Reviewed 1 week ago via mobile

I came here for a conference. The hotel is quite central - just a 5 minute walk away from the Kuala Lumpur towers. The building itself is huge with 2 massive wings and 3 lobbies, so make sure you know where the taxi is picking you up. The interior design is luxurious, but not very new. The rooms are apparently...

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Helpful?
Thank EgorParienko
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear EgorParienko, Thanks for sharing a review on TripAdvisor and glad to know that overall, you had a good experience with us. Yes, our hotel is undergoing renovation in phases with the first phase of Deluxe rooms in our West Wing already completed. The rest of the rooms in West Wing are slated to be renovated by later this year,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,084 - ₹ 7,196 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
59 questions
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be in East Tower facing Petronas Towers. The view is incredible to wake up and go to sleep”
wendysender, 22 Apr 2017 | Read review
“As far as we know wifi is free only if you are a Marriott Rewards member. Go for the newly renovated and upgraded rooms, if you can.”
RER69, 19 Apr 2017 | Read review
“If you want Twin Tower view, ask for East wing”
Reddyrs, 19 Apr 2017 | Read review
“East Wing is more convenient”
  • View from the room
SarahI487, 14 Apr 2017 | Read review
“I prefer West Wing”
pallop2017, 9 Apr 2017 | Read review
5 of 5