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Sunway Putra Hotel

100 Jalan Putra, Kuala Lumpur 50350, Malaysia
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  • Bank Negara Malaysia Museum and Art Gallery
    1.0 km
  • 5 star hotel
  • Free Wifi
Reviewed 12 December 2014
Fabulous hotel with fantastic service
This is a fantastic hotel. The location is very good - it is... more
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1,226 Reviews from our TripAdvisor Community

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Showing 971: English reviews
Reviewed 12 December 2014

This is a fantastic hotel. The location is very good - it is less than 30 seconds walk to PWTC station. There are renovation works taking place until the end of March 2015 at least. However, these didn't cause a major problem at all. When we checked in at around 3pm it was pretty noisy with drilling, but in the...

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Helpful?
Thank Glyn T
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Glyn T, Thank you for taking time to post your wonderful review of Sunway Putra Hotel. I appreciate your kind comments and will definitely share them with my team. It is really nice to hear good comments on our staff and that they are able to accommodate your needs. I hope you are well and will visit us again...

Kathmandu, Nepal
Reviewed 12 December 2014

This was a good hotel though when I travelled there were construction going on in the Mall so I didn't have any access to Mall side. 1. I booked a double room (no smoking) but then they asked me if I wanted a smoking room which I did not mind and it was a Suite with Club Lounge Access and...

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Helpful?
Thank metalaarif
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Metalaarif, thank you for your wonderful review. It is very encouraging to learn that you had a great stay with us. The team will be very happy to hear that their effort has been recognized! Should your future visits bring you to Kuala Lumpur again, please contact us as we will be glad to welcome you back again at...

Hue, Vietnam
Reviewed 1 December 2014

For about $60 per night we felt like royalty at Sunway Putra. There was always a friendly staff member ready to help you, the decor was chic and tasteful, the breakfast was varied and delicious and the pool pretty and with a great view. The rooms, beds and bathrooms were also great. Only slight minor point was the air quality...

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Helpful?
Thank Jip33
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Jip33, thank you for your valuable feedback and support. I hope you are in the best of health upon receiving my note. It is very encouraging to learn that you had a wonderful stay with us and till then, looking forward to have the opportunity to welcome you back to Sunway Putra Hotel in the near future. Best Regards,...

new delhi
Reviewed 24 November 2014

After visting singapore with cramped hotel room , finding rooms pretty huge here. Hotel staff is very polite and courteous. The ambience of the hotel is very good. Enjoyed my daily breakfast in the hotel with lots of cuisines. Rooms are spacious and nice. Try for room with view of petronas and KL tower view. Just a word of caution...

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Helpful?
Thank sehsumit
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Sehsumit, I would like thank you for your wonderful feedback. I do agree with you that the hotel entrance is rather unpleasant looking; however, efforts have been look into to ensure that our valuable guests (such as you) have free and easy access with the newly built tunnel. Thank you again, for your honest feedback. I hope to have...

Busan, South Korea
Reviewed 23 November 2014

We stayed here in a two bedroom apartment during our stay. The apartment was clean and neat, well maintained.. As other reviews, there was some renovation work ongoing and hence slight noise but wasn't that bad. Earlier we stayed here in July 2012 and that time we booked a deluxe room and it was great too.. The buffet breakfast spread...

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Helpful?
1Thank Gokul C
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Gokul C, Thank you for taking the time to post your review and it is always a great pleasure to know we have a wonderful supporter like you with us. I am glad you enjoyed our breakfast spread. My Executive Sous Chef will definitely share this wonderful highlight with his kitchen team. Till then, we sure do look forward...

Yogyakarta, Indonesia
Reviewed 20 November 2014 via mobile

Nothing is so special about the hotel but thanked god I could see the twin tower from my room. There was an ongoing mall refurbishment project while I was staying there. I believe when the mall opens its business again, it will be very convenient.

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Helpful?
Thank Rica R
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Rica R, Thank you for taking the time to comment on your recent stay. Your highlights are much appreciated. Anyhow, we are looking forward to the brand new finished product and I assure you that it will be amazing. We hope to see you again soon. Best Regards, Ron Hasni Yusoff, General Manager

Kampong Eunos, null, Singapore
Reviewed 12 November 2014

Pleasant stay. Good food and very friendly staff. Will go there again. Close to the station and eating places. Thus very easy access.Very polite, helpful, smiling, and cooperative staff. Great ambience giving a refreshing feeling. PWTC LRT train station at the doorstep

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Helpful?
Thank TravelerN27
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear TravelerN27, Thank you for your valuable time in sharing your review with us. It is always a great pleasure and extremely rewarding to receive such positive comments. More importantly, I’m glad that my associates were able to assist you. Till then, looking forward to offering you a warm welcome on your next trip to Sunway Putra Hotel. Best Regards,...

Medan, Indonesia
Reviewed 11 November 2014 via mobile

The room is newly renovated. Everything is new and the room is really clean and very spacious. We love to stay here.. The opposite of the hotel have a small food court that are aelling malaysian food and it taste delicious. .

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Helpful?
Thank Fiona K
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Fiona K, thank you for your support and the wonderful review. I am happy to note that you enjoyed your stay with us. We hope to welcome you back at Sunway Putra Hotel soon. Best Regards, Ron Hasni Yusoff, General Manager

South Africa
Reviewed 1 November 2014

Going on peoples reviews of this hotel we decided to try it,but were very dissapointed,i think this hotel has lost 2 stars and somebody forgot to tell them.Check in was a nightmare,and breakfast was just as bad. Dont for 1 minute assume they cater for westerners....they dont,there is no such thing as a full english breakfast,yet every other country is...

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Helpful?
Thank Anthony B
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Anthony570, Thank you for your review of Sunway Putra Hotel Kuala Lumpur. While we always strive for guest satisfaction excellence, it appears that we missed the mark this time round. Please be rest assured that guests’ feedback is of paramount importance to us. We would appreciate if you can drop me an e-mail ronhy@sunwayhotels.com to further elaborate on your...

County Meath, Ireland
Reviewed 11 October 2014 via mobile

I have never recieved as high a level of service until i stayed at this hotel. Every member of staff, absolutely every member of staff, greeted, held doors, guided etc. If you need anything, they will tell you exactly whrre you can find it. The hotel is located beside railway stations so its very easy to get around the city....

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Helpful?
Thank Rex-Banner-2012
SunwayPutra1112, General Manager at Sunway Putra Hotel, responded to this review

Dear Rex-Banner-2012, Thank you very much for your wonderful highlights of Sunway Putra Hotel! I will make sure that these comments reach my team, who work hard every day to ensure a positive guest experience. As you have mentioned, we are in the middle of a major renovation, we do understand the inconveniences that we are causing our guests and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Sunway Putra Hotel is a brand new 5-star hotel in Kuala Lumpur that is perfect for work or play. Located along the Diamond Triangle, the hotel is only 15 minutes away from the central business district of Kuala Lumpur and strategically poised in one of the most vibrant parts of the city. Overlooking the iconic Putra World Trade Centre and adjacent to Sunway Putra Mall, the hotel enjoys superb transportation access and provides an exciting place to stay, shop and dine. We offer 650 completely renovated guestrooms with four classic collection; Superior, Deluxe, Classic Suites and Clubs, a large divisible Grand Ballroom along with 14 other spacious function rooms that caters to MICE delegates as well as high profile guests and celebrated socialites. At Sunway Putra Hotel, we provide fawning service, creative catering and innovative spaces to make your stay not just memorable but also spectacular! ... more   less 

Additional Information about Sunway Putra Hotel

Address: 100 Jalan Putra, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,685 - ₹ 8,121 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunway Putra Hotel 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur
Hotel Style:
#28 Business Hotel in Kuala Lumpur
#31 Family Hotel in Kuala Lumpur
#31 Romantic Hotel in Kuala Lumpur
#32 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Putra Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome Stay with Family”
 of 5 bubbles Sham0607, 21 Jan 2017 | Read review
“Average rooms have a small window. Pay a bit more for the big club rooms, with living room, small kitchenette balcony with city views.”
 of 5 bubbles lianemily777, 16 Jan 2017 | Read review
“Request for a clean room with a good view.”
  • after we complained to Duty Manager & housekeeping & & small corner window
  • Untidy bed when checked-in at 5.00 pm & small corner window
  • Untidy bed when checked-in at 5.00 pm
  • Clogged basin & missing 3 towels, bottled shampoo, toothbrush, etc.
  • Untidy bed when checked-in at 5.00 pm & small corner window
  • Untidy bed when checked-in at 5.00 pm
 of 5 bubbles Haikal_Hazman, 11 Jan 2017 | Read review
“There are cheaper rooms available without windows. Rooms overlooking the city may experience some noise from the metro line adjacent.”
 of 5 bubbles CrisEdinburgh, 9 Jan 2017 | Read review
“Any non smoking ones.”
 of 5 bubbles , 29 Dec 2016 | Read review
5 of 5