We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunway Putra Hotel

Save
Share
100 Jalan Putra, Kuala Lumpur 50350 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Official Hotel
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1763)
360
Panoramas (13)
Room & Suite (747)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunway Putra Hotel
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 690 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Situated directly opposite World Trade Centre Kuala Lumpur, the 5-star Sunway Putra Hotel Kuala Lumpur is nestled in the heart of the diamond triangle, one of Kuala Lumpur’s most eclectic districts; synonymous for its vibrant street scenes, lined with local and trendy cafes and bars, bustling markets, landmarks, and a melting pot of Asian cultures and traditions, all of which can be easily explored. The hotel presents a destination of fascinating contrasts; combining the charms of a private enclave with the energy of dynamic city for an endless journey of discovery. The 650-room hotel forms part of an integrated development and is directly linked to the multi award-winning Sunway Putra Mall. Guests can uncover a host of retail and entertainment experiences and it is also home to one of the largest dining options with over 80 renowned food and beverage outlets, specialty restaurants and a lively food emporium atmosphere. Strategically located at the confluence of several expressways and directly connected to the PWTC Light Rail Transport (LRT) station, guests have unrivalled accessibility and connectivity to hotspots like KL Sentral, Publika, Mont Kiara and Bangsar. Kuala Lumpur city centre is less than three kilometres away from the hotel, where the iconic Petronas Twin Towers dominate the skyline, alongside other shopping, dining and entertainment precincts.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Children's television networks
Airport transportation
Car park
Wifi
Pool with view
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Kids pool
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Arabic, Chinese, Indonesian and 2 more

Location

Full view
98Great for walkers
Grade: 98 out of 100
77Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
2942Reviews81Q+A100Room tips
Traveller rating
  • 1,439
  • 928
  • 318
  • 132
  • 126
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Dr Kay wrote a review Nov 2021
Nottingham, United Kingdom11 contributions10 helpful votes
Went to the coffee house with reservations for 2 fish head curries. Been a regular guest before and expected the same quality and quantity. To my utter dismay and disappointment the fish head curry was actually half a fish head instead of one full fis head. When we enquiried why this is so when previously we used to get one whole head of fish, the waiter said that this is now the norm and what is more astonishing is that the price of half a fish head is more expensive now than a whole fish head. This is utterly daylight robbery. My advise is never go to Sunway Putra if you would like to have fish head. There are many other places which serves much tastier and better value for money. Will tell all my business and family friends never to come to this establishment again..
Read more
Date of stay: November 2021Trip type: Travelled with family
Room Tip: Do not custom this place
See more room tips
2 Helpful votes
Helpful
Share
Response from Sunway Putra Hotel, Owner at Sunway Putra Hotel
Responded 3 weeks ago
Dear Mr Mohd Kassim N, Greetings from Sunway Putra Hotel, Kuala Lumpur! Thank you very much for your kind patronage at Sunway Putra Hotel and for taking your precious time to complete our survey. We have taken note of your feedback regarding our food & beverage. Please rest assured that your feedback has been shared with our culinary team for investigations. We will be contacting your goodself directly for a resolution. Thank you again for highlighting this to us. We look forward to welcome you back at Sunway Putra Hotel, Kuala Lumpur in the near future. With best regards, KN Kok Quality Improvement Department
Read more
Saiful Fazli wrote a review Oct 2021
1 contribution
Spacious and tidiness room, friendly and polite staff, delicious and marvellous food, clean and big pool, strategic location. This is not my first time but they always upgrade their facitilities and quality of services time to time. Keep up the good job.
Read more
Date of stay: October 2021Trip type: Travelled with family
Helpful
Share
Response from Sunway Putra Hotel, Owner at Sunway Putra Hotel
Responded 28 Oct 2021
Dear Epul2021, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, KN Kok Quality Improvement Department
Read more
Mohd Fadzil wrote a review Oct 2021
Penang Island, Malaysia1 contribution
Staff keep on giving excuses rather than give solutions. Staff have no recovery plan when come to customer complaint, although they have notice the mistake no apology give keep on giving excuses. For example why is there is no floor mat/ towel in toilet. Staff answer is upon request.🤦‍♀️🤦‍♀️
Read more
Date of stay: October 2021Trip type: Travelled with family
Room Tip: Location is great. But it have turn from bad to worst.
See more room tips
Helpful
Share
Response from Sunway Putra Hotel, Owner at Sunway Putra Hotel
Responded 28 Oct 2021
Dear Mr. Paradise34554642884 Greetings from Sunway Putra Hotel, Kuala Lumpur! We would like to thank you for your kind patronage at Sunway Putra Hotel, Kuala Lumpur and for taking time to provide us with your feedback regarding your recent experience. It is through valuable guest feedback such as yours that we are able to enhance our service standards. From our investigation on your claim, it was concluded that it was dried glue which stained the couch, from our previous preventive maintenance work in the room. We have since removed the couch from the room for our guests future comfort. Once again, thank you for highlighting this to us. We hope that this isolated incident has not marred the opportunity for us to host you again. We have also taken note on the less than excellent guest experience you had staying with us. We have address this matter with our team to ensure it does not reoccur in the future. With best regards, KN Kok Quality Improvement Department Sunway Putra Hotel Kuala Lumpur
Read more
Ceetrus L wrote a review Oct 2021
1 contribution1 helpful vote
There is a couple of thing I want to highlight and complain about this hotel... 1st I want to congratulate your hotel staff for maintaining their sanity... Why? Because they can do multi job in one time... And that is bad for them... Because they have 2 hands and 2 feets only... And they are human being not machine... I understand this is needed to do to maintain your business... but Please appreciate your staff more... 2nd attendency for hotel guest... Quite slow for 5 star graded hotel... And again... It's all point out at your man power status... Your hotel lack man power to maintain efficiency... please improve that... Overall my stay in this hotel is average... Not very outstanding like they used to be... It's a let down for me... I hope when u saw this msg u can improve more... I would love to see your staff working efficiently and having fun while working like they used to be... Worth to mention some of this staff for their great job Shervin Idris Aishah Amer Kylo Ren Shamim Shukram
Read more
Date of stay: October 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Sunway Putra Hotel, Owner at Sunway Putra Hotel
Responded 3 weeks ago
Dear Mr ceetrusl, Greetings from Sunway Putra Hotel, Kuala Lumpur! We would like to thank you for your kind patronage at Sunway Putra Hotel, Kuala Lumpur and for taking time to provide us with your feedback regarding your recent experience. It is through valuable guest feedback such as yours that we are able to enhance our service standards. Please accept our sincere apologies for the inconvenience you have experienced during your stay and do let us know if we can be of any assistance to you. Please do let us know if we can be of any assistance to you and we do hope that we will be able to welcome you back at Sunway Putra Hotel, Kuala Lumpur in the near future. With best regards, KN Kok Quality Improvement Department
Read more
amir_mazlan wrote a review Sep 2021
Selangor, Malaysia16 contributions16 helpful votes
Booked via hotel site, the promotional room we booked suddenly went missing and no other choice was given except a hefty sum for an unneeded upgrade. Pool's closed when other hotels are opened. Room looks like recently renovated but not what we were looking forward to so its inconsequential. Breakfast is the worst experience and taste I have ever gotten from any hotel. We were made to "book" a time when we can get our breakfast from the lobby which is one of the stupidest thing that came out of this staff shortage - pay your staff more and sent the breakfast to the room, Sunway. Went down after the hotel rang our room and the food itself tasted like nobody worked there. Stale bread, corn-in-a-cup which I distinctly remember advertised as corn-on-a-cob that tasted like it was drowned in those canned milk and literal fried egg. Sorry; two eggs sunny side up. I paid RM25 for that. Thought it was the worst thing I paid for at that hotel. Turns out no, this particular hotel has one more knife to stab me with. If you park your car with Touch N Go system (the parking place suggested with ads at the parking gate), you are supposed to go out of parking and go back in like a dummy because only parking ticket system can get free parking. I thought meh, too much of a hassle to save RM20 (on most hotels I went) so I didn't. I then asked the reception how much is the parking for almost a day and no one gave a specific answer - one say RM20 with some caveat by which I mean muttering that I cannot hear and another says RM30. Go out to gate and it is RM42. That is some high end crock right there. My card doesn't even have that much money in it so I have to reverse, say sorry to people behind me and find a place to top up. Thanks Sunway Putra Hotel for making this the most horrible stay ever - and this is the first one after a long lockdown too. Which makes it more horrible. TLDR; don't go here. Trust the bad reviews of this place. I didn't and regretted it so much, I made this review.
Read more
Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Ask hotel for bigger windows; small ones feels stuffy like working in Accounts Department
See more room tips
1 Helpful vote
Helpful
Share
Response from Sunway Putra Hotel, Owner at Sunway Putra Hotel
Responded 20 Sep 2021
Dear Mr Amir Mazlan, Greetings from Sunway Putra Hotel, Kuala Lumpur! Thank you for sharing your feedback on your recent visit to Sunway Putra Hotel. It would be great if you would be able to share with us the details of your experience. This would greatly help us improve further and serve you better in the future. Please to inform that our Assistant Director of Front Office will reach out to your goodself for a better understanding of the situation. Please accept our sincere apologies regarding this matter. Hope to hear from you soon. The team and I look forward to welcome you back at Sunway Putra Hotel Kuala Lumpur in the near future. Warm regards, KN Kok Quality Improvement Department
Read more
Previous
123456
PRICE RANGE
US$41 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
legend hotel kuala lumpur, legend kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
650
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sunway Putra Hotel
Which popular attractions are close to Sunway Putra Hotel?
Nearby attractions include Sunway Putra Mall (0.3 km), TGV Cinemas-Sunway Putra (0.06 km), and doremi sound & light (0.3 km).
What are some of the property amenities at Sunway Putra Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunway Putra Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunway Putra Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sunway Putra Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Sunway Putra Hotel?
Conveniently located restaurants include Dc Comics Superheroes Cafe, Cameleon Vegetarian Restoran, and Onde Onde.
Are there opportunities to exercise at Sunway Putra Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sunway Putra Hotel have airport transportation?
Yes, Sunway Putra Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunway Putra Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunway Putra Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.