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Capitol Hotel

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1 room 2 adults 0 children
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Capitol Hotel
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1,039 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Thane, India
Reviewed 1 week ago via mobile

We have visited this hotel in january 2017, 3 nights stay in room type "Corner Room" on 15th floor. Room was well appointed and had beautiful scenic views of KL tower and Petronas towers. Staff was actually very polite and helpfull. Location of hotel is nice, Very next to plaza low yat mall "electronics mega mall" Imbi mono rail station...

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Helpful?
Thank Samir G
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Samir G, Greetings from Hotel Capitol Kuala Lumpur, Thank you for sharing your review. It is our great pleasure to have you with us. We are very happy to receive this wonderful review and to read that our great people made your stay a memorable one. Our centrally located hotel is well connected to the shopping district and many...

Reviewed 1 week ago via mobile

I booked from traveloka for 3 nights. Then i need to extend for 3 nights. I paid it cash and when i checked out, the receipt wasn't wrote right just like my transaction. Refund should be 270rm and i only get 250rm. It's my fault i didn't check that time. So far the service is good, breakfast fine, and very...

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Helpful?
1Thank Dhezta C
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Dhezta C, Greetings from Hotel Capitol Kuala Lumpur, Thank you very much for your review. We are delighted to know that you enjoyed our breakfast and staffs were friendly but nevertheless I do wish to apologize for the disappointing on the cash transaction which you have addressed to us. We will definitely do an internal investigation to find out...

Durban, South Africa
Reviewed 1 week ago

My husband and I had a three night stay at this hotel booked by our agent. Superior room comes with two single beds for a couple. No hand towels provided in superior rooms. You are only provided with one tiny soap in the bath. Cups that were provided was dirty. Some staff were unfriendly and cold toward foreigners. Very disappointing....

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Helpful?
Thank singhmeetha
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear singhmeetha, Greetings from Hotel Capitol Kuala Lumpur. Firstly thank you so much for taking the time to share this review with us. We truly appreciate your feedback which gives us the opportunity to continually improve our service standards and guests' experiences. We sincerely apologise that your recent stay fell short of your expectations on few issue that you have...

Reviewed 1 week ago via mobile

Old hotel.. but near sungai wang and one building selling handphone and computer peripherals. Near hotel have a lot of foos stall. Just okay. But you get what you pay. Walking siatance to Pavillion mall. 10 minutes.

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Helpful?
Thank alfainklix
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear alfainklix, Greetings from Hotel Capitol Kuala Lumpur, It is nice to read your review and thank you for taking the time and share it with us. Our centrally located hotel is well connected to the shopping district and many food outlets which is a convenience to travellers. Should the opportunity arises, we would love to warmly welcome you back...

Miri
Reviewed 2 weeks ago via mobile

As you can see from other reviews, this hotel is in the centre of KL, right beside Jalan Alor the food street. Outside the hotel there are 2 shopping complexes, Sungei Wang and Lowyat. Sungei Wang is more like a budget shopping mall with mostly low-end, low quality items. Same goes for Lowyat, mostly concentrating on low budget electronics. Walk...

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Helpful?
Thank Chao M
Reviewed 2 weeks ago

Capitol Hotel is a comfortable and reasonably priced hotel located in the middle of the shopping district of Bukit Bingtan. The rooms are modern and comfortable. The location is convenient for shopping. It's also central and accessible to Taxis. The train is a longer walk. Overall is a good hotel that I would recommend to others.

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Helpful?
Thank lakminiwij
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear lakminiwij, Greetings from Hotel Capitol Kuala Lumpur, Our team is super thrilled with your great compliment, thank you so much! We are delighted to know that your recent stay with us was good , location and our facilities has met your expectations. Looking forward to welcoming you back in this soonest time for another enjoyable experience at Hotel Capitol...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

This hotel is located right behind Sungei Wang and Low Yat Plaza, plus walking distance from Fahrenheit88, Lot 10, Pavilion and Berjaya Times Square. Super convenient! It's pretty no-frills, so do bring your own toiletries. The room felt quite old, but the toilet seems newer. The breakfast buffet is very minimalist so I would recommend just getting breakfast elsewhere instead....

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Helpful?
Thank Kelly H
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear Kelly H, Greetings from Hotel Capitol Kuala Lumpur, Thank you very much for your review. We are delighted to know that you enjoyed our centrally located hotel which is well connected to the shopping district which is a great convenience to travellers but nevertheless I do wish to apologize for the disappointing on the few issues which you addressed...

Reviewed 3 weeks ago

The overall is pretty good what paid for. SGD96 via Hotels.com included buffet breakfast. The desk allowed me to check-in 12noon instead of official 3pm. Well-maintained. Strong WiFi and Air-con. Walkable distance withing 10mins to reach Sungai Wang Plaza, Berjaya Time Square, Lowyat Plaza, Lot10, and Pavilion. However, It do not have facilities like gym room and swimming pool.

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Helpful?
Thank KevinQuek
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear KevinQuek, Thank you for sharing your review. It is our great pleasure to have you with us. We are delighted to know that your recent stay with us was good with breakfast. Our centrally located hotel is well connected to the shopping district and many food outlets which is a great convenience to travellers and nevertheless I do wish...

Singapore
Reviewed 3 weeks ago via mobile

I love this hotel. Great water pressure, high QC house keep, my must stay at KL🙂👍🏻bfast so so, but it's fine🙂 free soft drinks & many bottles of mineral water provided daily on complimentary basis🙂👍🏻

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Helpful?
Thank jessc7
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear jessc7, Greetings from Hotel Capitol Kuala Lumpur, It is so nice to read your review and thank you for taking the time and share your enjoyment at our hotel. We will definitely share your experience with our team members and we are most certainly looking forward to welcoming you back to Hotel Capitol Kuala Lumpur for another enjoyable stay....

alvechurch
Reviewed 4 weeks ago

we were upgraded, and our room had great views of the Petronas Towers, but was so, so , so basic. Wi-Fi was good everywhere, there was no pool, we complained on checking out and were told we could have used the Federal Hotels pool, it would have been nice if we`d been told when we checked in. Breakfast was ok,...

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Helpful?
Thank giggsAlvechurch
Thomas A, Front Office Manager at Capitol Hotel, responded to this review

Dear giggsAlvechurch, Greetings from Hotel Capitol Kuala Lumpur, Firstly thank you so much for taking the time to share this review with us. We truly appreciate your feedback which gives us the opportunity to continually improve our service standards and guests' experiences. We sincerely apologise that your recent stay fell short of your expectations on few issue that you have...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Capitol Hotel

Address: Hotel Capitol Kuala Lumpur Jalan Bulan | off Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 2,383 - ₹ 3,467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capitol Hotel 3*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Asiatravel.com Holdings and Travelocity so you can book your Capitol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capitol Kuala Lumpur
Capitol Hotel Kuala Lumpur
Hotel Style:
#34 Family Hotel in Kuala Lumpur
#35 Business Hotel in Kuala Lumpur
#37 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Capitol Hotel staff and other travellers.
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Questions? Get answers from Capitol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Strong WiFi, fast check-in, strong air-con”
 of 5 bubbles KevinQuek, 27 Dec 2016 | Read review
“we were on 18th floor, with great views, but basic room”
 of 5 bubbles giggsAlvechurch, 19 Dec 2016 | Read review
“Pay for upgraded room or settle for basic. Only 1 side gets the great view make sure you get It!”
 of 5 bubbles JanetR001, 16 Dec 2016 | Read review
“Higher floors are quieter. Ask for a view of the sky tower.”
 of 5 bubbles hazelmsmith, 9 Dec 2016 | Read review
“high floor”
 of 5 bubbles mrspink, 9 Dec 2016 | Read review
5 of 5
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