No body will serve you the food if you never wait in front of kitchen door. When you complaint to the captain then he will ask you wait. Food so so and worth my time to wait for it. Not recommended to go for it.
Very unfriendly staff! I don’t recommend that place! The securities are very an friendly and unprofessional. We want to check if there are free rooms with our scooter and the security was pushing us away! “Private Property!” “Ok men then look for other guest”! Never had such unprofessional behaviour as a guest who was checking out hotels!
Quite old interior and fixtures. Received an upgrade to deluxe. staff gave incorrect advice on guide from parking lot to hotel lobby, ended up walking back forth (the walkaway connecting to hotel from parking lot was closed so how come staff unaware). Bedsheet have stained. Still overall a good overnight stay for the price and location.
This hotel location is very strategic and easy to walk to KL Tower, Jalan P Ramlee ane to Pavillion. I love their breakfast buffet. Very good. The room is nice for and not to mention the staff werw helpful
The Concorde is ideally located just a few blocks walking distance from the Twin Towers and a block from the Bukit Nanas monorail station. On a main road but the rooms are quiet. Hotel has been recently remodeled with upgraded bathroom facilities and comfortable bedding. A bay of speedy elevators prevents any wait time getting to and from your room. Staff were friendly and helpful and offered clean linens and towels. Requests for water bottles and other amenities were tended to quickly. The breakfast buffet is large and the food is tasty and good. Highly recommend this location if you want to be in the heart of the city.
Great hospitality, fast check in and check out, the staff is friendly and helpful. The buffet breakfast is modest. Staying in the deluxe room with a view of KLCC. Floor was carpeted to keep us warm from the AC and the AC works well and can be control from the panel. (TV) plenty of channels to watch news and movies for the entertainment (local and international). However, there is a side lamp is not working but, it did not bothered me that much, so i decide not to call the staff to replace the bulb or whatever. Walking distance to KLCC. The swimming pool is a little small for me, but it was a ok pool. Ample of parking at the back of the hotel and it is free. Night life? Hard Rock Cafe is just downstairs. Great experience, surely will be back again.
This is relatively an old hotel but facilities and equipments are very well maintained. Upgraded to a Premier room during a busy weekend, choiced of weekend staycation by locals. Room is big and very clean. Dedicated lifts offered for Premier rooms. Breakfast was efficiently organised despite the full-house weekend. Swimming pools are opened with proper crowd control measures. Location of the hotel is superb.
Booked the premier executive room. Checked in que was long but service very fast. Got to the counter, room was upgraded to a Suite! Comfortable big room, bed/pillow, bathroom- all good. Smart tv in the hall is a plus, fully utilized Netflix. During day time, the AC is a bit on the warmer side, kindly look onto this (Room 950). Also nothing in the Minibar (is a must especially in a Suite). Anyway, we had a good short stay here. Definitely will return soon. Thank you Concorde team
Our preferred hotel when we come to KL. But this time it was different, maybe because we came from Intercontinental Hotel the night before. Booked a Premier room and hope it will be the same as before but its even worst than the new superior rooms. Furniture is old, TV is blurry, lights very dim, no mmusic player like previous. What a sad experience for the family. Previous Premier room we stayed was bigger and comes with a tub. Twin doesnt have a tub. Even in Premier!
We arrived at the hotel at Christmas. Although the hotel was very crowded, the work was very orderly. The hotel staff were very polite. We asked them to give us a room upstairs and they accepted.The hotel was very close to the Twin Towers, about a ten-minute walk away.From inside the room the view of the twin towers can be seen. The hotel has a swimming pool with a friendly environment. The hotel breakfast buffet was good. The hotel restaurant was also very good. We had dinner there several times, especially the unique mushroom soup.😍