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Cititel Mid Valley

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Traveller (362)
Room & Suite (269)
Dining (50)
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Overview
  • Excellent12%
  • Very good47%
  • Average31%
  • Poor7%
  • Terrible3%
Travellers talk about
“mega mall”(99 reviews)
“superior room”(50 reviews)
“ktm station”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)
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Traveller rating
106
328
254
63
34
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106
328
254
63
34
Show reviews that mention
All reviewsmega mallsuperior roomktm stationgardens mallceiling fanflat ratestrategic locationshopping centreeasy accesshousekeeping staffstaying at this hotelexcellent locationbuffet breakfasthigh floorcity viewfood courtkl city
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1 - 5 of 785 reviews
Reviewed yesterday

The rooms were very small with very little room to move. Iron and ironing board was not provided but was available upon request. However, basic amenities in the room was available. Breakfast was of sufficient variety. The main perk of the room was its convenient...More

Thank Hai65
Reviewed 1 week ago

Stayed here for 2 nights due to its location and totally regretted it. Room is so small and not well maintained. For the price you are paying, you can stay in a better hotel. Perhaps it's because of the location - easy access to Mid...More

Thank LOLA_BLISS
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 1 week ago

Dear LOLA_BLISS Thank you for taking the time to write to us on your previous experience. We care pleased to announce that we will be refurbishing our room soon, the designs of the rooms have been approved, we will then need to do a mock...More

Reviewed 4 weeks ago via mobile

It would be my first stay at Cititel in the next few days. Rang up the hotel to check if I could have an early check in and was left with a terrible impression. Front desk staff could barely speak English and sounded like he...More

Thank tiffanylwong
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 4 weeks ago

Dear tiffanylwong My sincere apologies for the shortcomings that you have encountered during your previous telephone conversation with one of our front office associate. I will definitely share your experience with our front office manager for him to take the necessary corrective action. However, i...More

Reviewed 5 weeks ago via mobile

Cititel is right next to the mid valley mall....mid valley mall and the nearby gardens mall combined can be considered one of the biggest shopping malls in kuala Lumpur. It's quite far from the central city strip if bukit vintage although you can get there...More

Thank Julian F
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 5 weeks ago

Dear Julian F Thank you very much for sharing your kind feedback following your stay with us. We really do appreciate your kind comments as it is extremely important to us to help improve the service and facilities that we provide. Our central location between...More

Reviewed 17 April 2018 via mobile

The perfect place to stay, shopping and have a treatment. you all no longer need to get caught out of traffic jams and so on. I happened to be there for treatment at ISEC's eye clinic, I brought my family there. I went to medical...More

Thank Evi Juliana G
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 5 weeks ago

Dear Evi Juliana G Thank you for sharing your wonderful stay experience in Cititel Mid Valley with us. I am glad to hear that our facilities and services from our housekeeping, front office departments had exceeded your expectations. Our location and vicinity to Mid Valley...More

View more reviews
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 61 - US$ 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 61 - US$ 97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (362)
Room & Suite (269)
Dining (50)
Amenities (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jocelyn T
3 January 2018|
AnswerShow all 5 answers
Response from md a | Reviewed this property |
If you book one night you have to pay the amount in full during chek in.
0
Votes
arai_kojiji
12 November 2017|
Answer
Response from EdwinLow | Property representative |
The cost of extra bed is RM87.45nett (without breakfast) and RM109.60nett with breakfast. Thank you.
1
Vote
lyziejung
23 September 2017|
AnswerShow all 8 answers
Response from Chen Wei U | Reviewed this property |
The sound insulation of the walls aren't that good actually, especially early in the morning when there are kids running across the corridors. Would recommend to opt for a room on higher floors or perhapa ask the hotel... More
1
Vote
Room Tips
"Room 1936 have view overlooking KLIA Express track."
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"All higher-up rooms are quiet."
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"Choose room on high floor"
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"Top Floors for the view. face west"
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