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Cititel Mid Valley

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Cititel Mid Valley
Cititel Mid Valley
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805 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Reviewed 3 days ago NEW

I have been staying at Cititel Midvalley since 2009 and it must be more than 10 times I stayed here. I stayed in the Deluxe room everytime and would ask for KL City view everytime! The Deluxe room is big in contrast to the small superior room. The bathroom size is also big for Deluxe room. I love their housekeeping...

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Helpful?
Thank Nu'man H
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Nu'man H Thank you for sharing your wonderful stay experience with us. We are glad that you have enjoyed your stay thus far. It is always great to know that our hotel services and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur...

Bandung, Indonesia
Reviewed 4 days ago NEW

i often stayed at this hotel for business trip , the hotel in the same area with Megamall midvalley, i think it's the point, you can buy food, snack, etc because the mall is very big and can accompany many shop, if you to buy luxury brand you can walk at the garden mall.the hotel is really suitable for business...

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Helpful?
Thank darmaatmadjasyela
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Damaatmadjasyela Thank you for sharing your review with us. It is always great to know that you have enjoyed your stay thus far. My team and I look forward to welcoming you back to Cititel Mid Valley soon. Kind regards Edwin Low

Melaka, Malaysia
Reviewed 4 days ago NEW

when we first came in , we were surprised of the size of the room . but we understand as it is old designed . But when we sit on the bed , we saw got many hairs on the bed . Looks like the room not preparely checked before give to the guest . It is not worth it...

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Helpful?
1Thank farahevans
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Farahevans Thank you for sharing your review with us the contents of which have been noted with regret. I have shared your constructive comments with our housekeeping team to improvise on the highlighted issue. Please accept my apology for the inconvenience caused. Once again, thank you for your time and we look forward to another opportunity to serve you...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The mattress and the pillows etc were so soft n comfortable :) Slept very well. Room looked a lil dated though. Could use some facelifting i suppose. Excellent location, step right outside n you're inside midvalley

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Helpful?
Thank maxref
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Maxref Thank you for sharing your comfortable experience with us. We are glad that our services and facilities have met your expectations. My team and I look forward to welcoming you back when you return to Kuala Lumpur again. Kind regards Edwin Low

Coimbatore
Reviewed 2 weeks ago

"Well this is my 5th Time Here - it will all be the same" - these were my thoughts as i was checking in. This time I did get my English Papers, my View Overlooking the KLCC areas and Eastern Headborad and Higher Floor Room ..., all the boxes were checked. On the second day of the stay - My...

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Helpful?
Thank Bhavesh J
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Bhavesh J, Thank you for taking time to share your birthday experience with us. It is always great to know that you were surprised with the special arrangement (coordinated with your wife). My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low

Mahiyangana, Sri Lanka
Reviewed 2 weeks ago

This was the first hotel I stayed at during my trip to Malaysia. First thing I thought was what a great location and the convenience of having the shopping mall right next to it. It's definitely a great location for shopping. The hotel staff were friendly, and rooms were good for the price we were paying. The food was also...

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Helpful?
Thank ashendesilva
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Ashendesilva, Thank you for your positive review on us. We are glad that you had a wonderful experience staying here and that our service and facilities have exceeded your expectations. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low

Singapore, Singapore
Reviewed 2 weeks ago

It is more like an express hotel, stayed here twice and it serves all the basic convenience most people will need for a short stay. The link to the mall is 1min away from the hotel's lobby. Room is extremely small and expired, but relatively clean. Very affordable room prices.

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Helpful?
Thank Clairbeartan
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Clairbeartan Thank you for sharing your review with us and we are glad that you had enjoyed your stay despite the size of room. For your next stay here, I suggest you try our Deluxe room which is twice the size of superior where you will definitely enjoy the spaciousness it has to offer. My team and I look...

Anchorage, Alaska
Reviewed 2 weeks ago

The Cititel is a well appointed hotel with great facilities for business travelers. The rooms are comfortable although a little small (you have to put your luggage on the floor as there is no usable closet) and the wifi is fast and free. The complementary breakfast is excellent with many choices. The only complaint is the (machine produced) coffee is...

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Helpful?
Thank AKDut
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear AKDut Thank you for sharing your review with us. We are glad that you have enjoyed your stay despite the traffic jam and coffee machine at the Citi Café. My team and I look forward to welcoming you back to Cititel Mid Valley when you travel to Kuala Lumpur again. Kind regards Edwin Low

Port Louis
Reviewed 4 weeks ago

We were with our family for 3 nights during DEC. The service and the hotel in general were really superb. I wish to thank all staff there. So polite and joyful. We will come back again and of course will recommend our friends. Cheers to all

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Helpful?
Thank 191kum111
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear 191kum111 Thank you for sharing your wonderful stay experience with us. We are delighted that our service provided by our associates have exceeded your expectations. We appreciate your kind support and recommending Cititel Mid Valley to your friends. My team and I look forward to welcoming you and your family back here soon. Kind regards Edwin Low

Singapore, Singapore
Reviewed 9 January 2017

We stayed in this hotel 6 years ago. Now, we decided to stay here again. Our purposes were to eat & shop! Hotel looks the same. Reception – services is good! Breakfast – Staff services are great – thank you James & crew! Food – good (except for the salad – lettuce - not fresh) Room – small need space...

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Helpful?
Thank Phils00n
EdwinLow, General Manager at Cititel Mid Valley, responded to this review

Dear Phils00n Thank you for sharing your enjoyable stay experience with us. We are glad that our services and facilities have met your expectations. I will be sure to share your feedback with James & his team as they love knowing guests appreciate their service. My team and I look forward to your return soon. Here's wishing you and your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more   less 

Additional Information about Cititel Mid Valley

Address: Cititel Mid Valley Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,764 - ₹ 5,646 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Mid Valley 3*
Number of rooms: 646
Reservation Options:
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Also Known As:
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Mid Valley staff and other travellers.
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Questions? Get answers from Cititel Mid Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room is worth the price”
 of 5 bubbles 258numanh, 16 Feb 2017 | Read review
“they have many kind food for breakfast”
 of 5 bubbles darmaatmadjasyela, 15 Feb 2017 | Read review
“Always take rooms that are not closer to the swimming pool side - as the din of the cooling tower is high.”
 of 5 bubbles BhaveshJ_11, 3 Feb 2017 | Read review
“Ask for a room with a city view up high”
 of 5 bubbles AKDut, 1 Feb 2017 | Read review
“Shopping superb”
 of 5 bubbles 191kum111, 16 Jan 2017 | Read review
5 of 5