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Cititel Mid Valley

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Traveller (362)
Room & Suite (269)
Dining (50)
Overview
  • Excellent12%
  • Very good47%
  • Average31%
  • Poor7%
  • Terrible3%
Travellers talk about
“mega mall”(99 reviews)
“superior room”(50 reviews)
“ktm station”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (917)
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782 results
Traveller rating
106
328
253
62
33
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LanguageEnglish
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106
328
253
62
33
Show reviews that mention
All reviewsmega mallsuperior roomktm stationgardens mallceiling fanflat ratestrategic locationshopping centreeasy accesshousekeeping staffstaying at this hotelexcellent locationbuffet breakfasthigh floorcity viewfood courtkl city
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1 - 5 of 782 reviews
Reviewed 3 days ago via mobile

Cititel is right next to the mid valley mall....mid valley mall and the nearby gardens mall combined can be considered one of the biggest shopping malls in kuala Lumpur. It's quite far from the central city strip if bukit vintage although you can get there...More

Thank Julian F
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 3 days ago

Dear Julian F Thank you very much for sharing your kind feedback following your stay with us. We really do appreciate your kind comments as it is extremely important to us to help improve the service and facilities that we provide. Our central location between...More

Reviewed 4 days ago via mobile

The perfect place to stay, shopping and have a treatment. you all no longer need to get caught out of traffic jams and so on. I happened to be there for treatment at ISEC's eye clinic, I brought my family there. I went to medical...More

Thank Evi Juliana G
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 3 days ago

Dear Evi Juliana G Thank you for sharing your wonderful stay experience in Cititel Mid Valley with us. I am glad to hear that our facilities and services from our housekeeping, front office departments had exceeded your expectations. Our location and vicinity to Mid Valley...More

Reviewed 5 days ago

Decided to come back and manage to see improvement besides many have mentioned the small size of the room. My room assigned at 19th floor (non-smoking) and surprised with little gesture from the housekeeping - a small origami crane with welcoming note but will be...More

Thank Majuw
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 5 days ago

Dear Majuw Thank you for your very complimentary comments! We are thrilled we accomplished our objective of providing you with an excellent stay! However i have instructed our maintenance department to look into the bathroom door and the lighting in the room. I appreciate the...More

Reviewed 1 week ago

Had a Double on the 19th Floor, very clean - staff at reception and throughout the Hotel were excellent. Good food, tasty, fast delivery and excellent 'wait' staff. Room was fairly small, but as it is only for overnight, why get a bigger room ?...More

Thank Peter S
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 5 days ago

Dear Peter S Thank you for sharing your wonderful experience with us. We are glad that you have utilized and enjoyed the facilities that the Hotel and Megamall have to offer. Do try out our bigger and luxurious room if you plan to stay longer...More

Reviewed 1 week ago

Hotel attached to shopping mall. Friendly staff, clean, and safe . Easy to find public cab. he television is next to the bed! It should be infront urghhhh! Most distressingly, this hotel does not provide a swimming pool nor gymMore

Thank nurhanimqasih
Response from EdwinLow, General Manager at Cititel Mid ValleyResponded 5 days ago

Dear nurhanimqasih Thank you for taking the time to share with us a couple of feedback during your last stay with us,which we have taken note for further improvements. Cititel Mid Valley does not have a gym and swimming pool but you can utilize these...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 62 - US$ 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 62 - US$ 95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (362)
Room & Suite (269)
Dining (50)
Amenities (22)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jocelyn T
3 January 2018|
AnswerShow all 5 answers
Response from md a | Reviewed this property |
If you book one night you have to pay the amount in full during chek in.
0
Votes
arai_kojiji
12 November 2017|
Answer
Response from EdwinLow | Property representative |
The cost of extra bed is RM87.45nett (without breakfast) and RM109.60nett with breakfast. Thank you.
1
Vote
lyziejung
23 September 2017|
AnswerShow all 8 answers
Response from Chen Wei U | Reviewed this property |
The sound insulation of the walls aren't that good actually, especially early in the morning when there are kids running across the corridors. Would recommend to opt for a room on higher floors or perhapa ask the hotel... More
1
Vote
Room Tips
"Room 1936 have view overlooking KLIA Express track."
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"All higher-up rooms are quiet."
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"Choose room on high floor"
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"Top Floors for the view. face west"
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