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The Royale Bintang Kuala Lumpur

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The Royale Bintang Kuala Lumpur
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1,072 Reviews from our TripAdvisor Community

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There are newer reviews for The Royale Bintang Kuala Lumpur
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Showing 913: English reviews
Reviewed 3 January 2017

Either you look into improving the following points or shut down this property. 1. Lobby, greeted by a kind of middle eastern odor. Floor need polishing. 2. Ground floor toilets, filled with used tissues, wet, smelly and dirty. 3. 3rd floor Restaurant, Food served during breakfast need to improve, the flavor, presentation and staffing. 4. Gym, no water provided. 5....

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Helpful?
Thank Helen F
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Helen F, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that some of these factors had inconvenienced you during your stay. We appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take...

Malaysia
Reviewed 31 December 2016 via mobile

Went here and docked for 2 nights for my conference. The front desks are preety quick to respond on check in check out. Price obviously over priced but what to do. Suitable for all Kinds of travelers with money,not suitable for solo traveller unless you are rich. Al basic amenities are there, Cleanliness is 3.8/5 Food overall fairly nice. Location...

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Helpful?
Thank snuffboxdude
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear snuffboxdude, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur. Thank...

Singapore, Singapore
Reviewed 27 December 2016

Royale Bintang Hotel is located at a very prominent place where you can get easily many type of food such as Western, Mediterranean, Arab and etc dishes. Shopping Center such Lot1, Parvilion, Sungei Wang and many others are nearby walking distance. Taxi are easily find. However, there is one problem with its location where construction at the road side is...

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Helpful?
Thank gilgit63
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear gilgit63, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word on...

Reviewed 27 December 2016

Stayed at this hotel during the christmas period in 2016 and it was the worst hotel experience to date. During the first night there, I was bitten by bed bugs on my arms, legs, feet, back and forehead. Upon raising my concerns to the front desk, they merely changed my room and offered us a complimentary cupcake, without even showing...

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Helpful?
Thank nur s
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear nur s, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. We have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws...

Reviewed 27 December 2016

I stayed at the Royal Bintang from the 24 th to the 27th dec.I had made the booking 2 weeks before online and had also g gone in personally to conform it. When I arrived on the 24 th (I had booked the family room), I was given a double room but no extra bed. It took a whole hour...

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Helpful?
Thank Selena I
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Selena I, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied...

Reviewed 26 December 2016

During my visit to KL I booked X-mas high-tea buffet, attracted by their promotion and the scheduled buffet menu - it was a total disaster and spoiled my any my friend's christmas! The whole buffet was moved from the restaurant to a dark and ugly ballroom without any notice, the main "attractions" of the X-mas buffet - roasted turkey and...

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Helpful?
Thank George A
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear George A, Greetings from The Royale Bintang Kuala Lumpur! We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to welcoming you back on your next...

Reviewed 19 December 2016 via mobile

Friendly staffs good location except air cond not very cool.average room size. Just a short walk to shops n foods.its ok to stay if the price is right.bell boy names ranjit is very friendly and helpful.good size lobby but air cond cannot cope with the outside heat.

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Helpful?
Thank Jeffrey C
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Jeffrey C, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. Well we have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their...

Kuala Lumpur, Malaysia
Reviewed 16 December 2016

The Royal Bukit Bintang is a located in the heart of city and easy access to shopping area at Bukit Bintang. The hotel provides basic facilities with friendly staff. Free Wifi and the television works perfectly.

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Helpful?
Thank joanadventure
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear joanadventure, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word on...

Langkawi, Malaysia
Reviewed 15 December 2016 via mobile

Despite the bad reviews we gave the hotel the benefit of a doubt and booked anyways, the hotel staff are nice but The hotel is probably the worst we have been to, on this honeymoon and we have went through a lot of hotels. the only good thing about this place is probably that it's close to the shopping and...

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Helpful?
Thank Hadiiiiiiiiiiil
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Hadiiiiiiiiiiil, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. Well we have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws...

South Africa
Reviewed 9 December 2016

Whenever I'm in KL I stay at the Royale Bintang Hotel. I love the breakfast and the rooms is very comfortable. Free Wifi and the television works perfectly. This hotel caters for the traveller - it has an iron and a washing line which is perfect. The only problem is the bath in the bathroom - it is way too...

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Helpful?
Thank RoziefromSA
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear ferozae2016, Greetings from The Royale Bintang Kuala Lumpur! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again on your next trip to Kuala Lumpur! Yours sincerely, Kamaruddin...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Best 4 Star City Hotel ... more   less 

Additional Information about The Royale Bintang Kuala Lumpur

Address: The Royale Bintang Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,204 - ₹ 4,185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#41 Spa Hotel in Kuala Lumpur
#72 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Bintang Kuala Lumpur staff and other travellers.
14 questions
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Questions? Get answers from The Royale Bintang Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from traffice noise is the way to go...”
 of 5 bubbles waynef740, 7 Mar 2017 | Read review
“STAY AWAy from rooms facing the main street, pick a room by the pool”
 of 5 bubbles MrMu2, 27 Feb 2017 | Read review
“This hotel has luxuriously big bed to sleep on. With the construction focusing on the other side of area, all rooms are quiet.”
 of 5 bubbles Clueless279, 6 Feb 2017 | Read review
“Request for higher floor next time.”
 of 5 bubbles shais786, 20 Jan 2017 | Read review
“choose from 16th floor upwards beautiful view of personas twin tower and kl menara tower”
 of 5 bubbles , 17 Jan 2017 | Read review
5 of 5