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Swiss-Garden Hotel

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Traveller (409)
Room & Suite (357)
Dining (136)
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Overview
  • Excellent19%
  • Very good42%
  • Average24%
  • Poor10%
  • Terrible5%
Travellers talk about
“bukit bintang”(122 reviews)
“family room”(35 reviews)
“walking distance”(58 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,417)
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All reviewsbukit bintangfamily roomwalking distancepetaling streettimes squarebreakfast buffetgolden trianglestreet foodcentral marketearly checklocal foodkl towertwin towersshoppingmalaysiaresidencepudu
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691 - 695 of 1,063 reviews
Reviewed 25 June 2012

Booked through agoda with much better rates and discount. Pleasant 2 nights stay. Room is clean and beds (Two singles and 1 king) are very comfortable. There is only one bathroom but it is very spacious with bathtub and separate shower (a slight space constraint...More

1  Thank junqitt
Management response:Responded 30 June 2012

Thank you for staying with us recently and you can also book through the hotel website in future or direct with the hotel. We appreciate your feedback and have taken note of your comments in particular on the ironing board covers which has since been...More

Reviewed 23 June 2012

The hotel located near Bukit Bintang and Petaling Street, it is good choice to choose this hotel if you want to explore this place. The room was old, not value to the price I pay. Check out was terrible, I go to check out about...More

Thank ceresgrace
Management response:Responded 30 June 2012

Thank you for staying with us recently and we have noted on your unpleasant experience with regards to check-out. The long waiting time is much regretted and certainly does not reflect the premier standards that we deliver to our guests. We shall work hard to...More

Reviewed 16 June 2012

Good location . 10minute walk to city center an monorail. Staff are very friendly and helpful and explain everything in detail. Breakfast was very good with choices.

Thank loza50
Response from Wong_008, Manager at Swiss-Garden HotelResponded 18 June 2012

Thank you for staying with us and we value your kind comments. We look forward to welcoming you back to Swiss-Garden Hotel & Residences Kuala Lumpur. Thank you and have a pleasant evening. Sincerely, Samuel Wong Hotel Manager

Reviewed 10 June 2012

We stayed 4 nights at Swiss-Garden Hotel in KL in May 2012. Kuala Lumpur was the last stop on our round trip travel through Malaysia. We had tried to book the hotel from the Cameron Highlights at a very preferential internet rate When we checked...More

Thank 50,00,000
Response from Wong_008, Manager at Swiss-Garden HotelResponded 12 June 2012

Thank you for staying with us for four nights in May 2012. We appreciate your kind feedback on your stay as well as dining experience at our F&B outlets. We shall work hard to improve any areas of shortcoming mentioned and we look forward to...More

Reviewed 31 May 2012

A non commercial privately organised group trip. Situated reasonably centrally this hotel is close to shops restuarants etc. although the area does seem a little run down. As seems to be the norm on this trip the staff were all friendly & helpful. Again a...More

1  Thank leyhill
Response from Wong_008, Manager at Swiss-Garden HotelResponded 2 June 2012

Thank you for staying with us in May 2012 and we appreciate your feedback and are grateful for the kind comments. We shall continue to strive to ensure our high standards are maintained and your future visits will remain pleasant and enjoyable. Have a pleasant...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 30 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 30 - US$ 100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (409)
Room & Suite (357)
Dining (136)
Pool & Beach (38)
Amenities (14)
Questions & Answers
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angiepinontoan
19 May 2018|
AnswerShow all 3 answers
Response from SGHRKL | Property representative |
Greeting's angiepinontoan, Thank you for asking but unfortunately, smoking is not allowed in our premiere deluxe room. Is there anything else we could assist you with? Best Regards, Wendy Steinhardt – Assistant Guest... More
0
Votes
angiepinontoan
19 May 2018|
Answer
Response from SGHRKL | Property representative |
Greeting's angiepinontoan, Thank you for asking but unfortunately, smoking is not allowed in our premiere deluxe room. Is there anything else we could assist you with? Best Regards, Wendy Steinhardt – Assistant Guest... More
0
Votes
Manoj_Babu_M
13 February 2018|
AnswerShow all 4 answers
Response from CharithaJD | Reviewed this property |
Pickup is not provided by the hotel. There are taxi services from the Airport but make sure to select a metered taxi. there are taxis with the meters switched off. Don't use them for the will charge you with high prices... More
2
Votes
Room Tips
"Check for higher floors"
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"top floor is more quiet"
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"Book a renovated room"
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"Avoid city view rooms."
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