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The Westin Kuala Lumpur

2,703 reviews
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Traveller (1455)
Room & Suite (897)
Dining (210)
Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(145 reviews)
“prego”(101 reviews)
“bukit bintang”(231 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,703)Write a Review
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951 - 955 of 2,432 reviews
Reviewed 30 April 2015

The bed was amazing, breakfast spread splendid and Prego was amazing. The gym was also very well equiped and clean. 5 star hotel and a 4.5 star price. Location wise it couldn't get better. Love this part of Kuala Lumpur. Always something to do with...More

Thank Bendychair
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 5 May 2015

Greetings Bendychair Thank you so much for staying with us and your time in sharing about your experience - extremely happy to know your stay was good. Look forward to welcoming you back soon Be well Ko V

Reviewed 29 April 2015 via mobile

The Westin located in the heart of KL is an exellent choise for any visitors to KL. In the vicinity of all attrations and most of the business locations this hotel offers all the needs. With a corporate rate its affordible and worse it. The...More

1  Thank Bernd E
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 5 May 2015

Greetings Bernd E The team and I thank you very much for staying with us and your time in reviewing our hotel - delighted to know you had a great stay and have intention to return. Look forward to welcoming you/ Be well Ko V

Reviewed 28 April 2015

Great central location, beside the Pavilion shopping mall but getting a little dated now. Service was mediocre – e.g. when I checked in I was initially told that they did not have any available double rooms, only twin rooms. I pointed out that if they...More

Thank Ken M
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 29 April 2015

Greetings Ken M We thank you for staying with us. We apologize for the service shortfall. The hotel is indeed getting old despite our constant efforts to maintain it. However, we have a very effective preventive maintenance program which include shampooing the carpet, changing the...More

Reviewed 27 April 2015

This hotel is located just in front of the Pavillion Mall in Kuala Lumpur. It is the best possible location in town and the staff is great. I highly recommend the Latin Restaurant with a the most beautiful decoration ever and great music played live....More

1  Thank Geraldine d
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 29 April 2015

Greetings Geraldine d The team and I thank you very much for your trust, loyalty and support and of course your time in reviewing our hotel - happy to know you had a great experience. Hope to see you again soon Be well Ko V

Reviewed 26 April 2015

I stayed at The Westin Kuala Lumpur for a week this month. Fantastic hotel with great hospitality. The hotel is right on the Jalan Bukit Bitang, which has all the malls and next to street food, china town and Mono Rail station if you want...More

2  Thank upanicker
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 27 April 2015

Greetings upanicker Thank you so much for staying with us and your time in reviewing our hotel - very happy to know you had a great stay. Please come back again whenever you return to Kuala Lumpur either for leisure or business. Be well Ko...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 120 - US$ 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 120 - US$ 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1455)
Room & Suite (897)
Dining (210)
Pool & Beach (73)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
Ask a question
Muzammil Ahamed S
5 January 2018|
AnswerShow all 3 answers
Response from kyh86 | Reviewed this property |
No free pick up and send service but they offer a hotel chauffeured service for a price that is much more expensive than normal cab fare. In Msia there is also Uber or better , GRAB , car service that is very reliable... More
1
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Tomy T
5 October 2017|
AnswerShow all 2 answers
Response from tunkuharun | Reviewed this property |
Hi Tomy, they used a small playground for kids by the pool. Not sure whether it is still there. I would suggest you to contact Westin KL for full details. Thank you.
1
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Room Tips
"If you're travelling with family, I wouldn't suggest this hotel"
Read review
"Go for deluxe room with better view on the Bukit Bintang side"
Read review
"Higher floor and facing the city to have a good view."
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"Comfortable"
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