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6/8/2017 7/8/2017
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    The Westin Kuala Lumpur

    The Westin Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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    6/8/2017 7/8/2017
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    US$ 131
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    Traveller (1323)
    Room & Suite (711)
    Dining (189)
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    Overview
    • Excellent51%
    • Very good33%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (138 reviews)
    “prego” (74 reviews)
    “bukit bintang” (210 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
    All hotel details
    Grand Hyatt Kuala Lumpur
    2,622 reviews
    #2 of 345 hotels in Kuala Lumpur
     
    Traders Hotel, Kuala Lumpur
    9,737 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Dorsett Kuala Lumpur
    1,432 reviews
    #46 of 345 hotels in Kuala Lumpur
     
    PARKROYAL Kuala Lumpur
    3,304 reviews
    #34 of 345 hotels in Kuala Lumpur
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Reviews (2,426)
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    There are newer reviews for The Westin Kuala Lumpur
    See the most recent reviews

    1,021 - 1,025 of 2,175 reviews

    Reviewed 17 January 2014

    Spent 6 nights from 15th to 21st Dec. from the moment of our arrival which was close to 1am the service was great. We had booked a room with Petronas Towers view and I had requested for a room that had a view of the...More

    1  Thank Bilal I
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 20 January 2014

    Greetings Bilal l On behalf of the team, we would like to wish you a very happy and blessed 2014 and thank you very much for your support and great feedbacks. However, please accept our apologies for not living up to your expectations for the...More

    Reviewed 10 January 2014

    I was in Kuala Lumpur for a meeting last November and had the option of staying pretty much anywhere. I picked the Westin to rack up some points on my SPG account (Hit platinum during my stay :) I have no regrets, I pretty much...More

    Thank Mezzat69
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 13 January 2014

    Greetings Mezzat69 Firstly, congratulations on being a Platinum member now and thank you so much for your loyalty, trust and support. Very happy to read your feedbacks - glad you had a great stay Look forward to your return soon. Take care and be well...More

    Reviewed 10 January 2014

    Stayed for 4 nights with my partner. Very average hotel - age is catching up. Rooms are nice, big and clean. Lots of free water bottles which is good.(about 5 a day?). Solid walls and doors - no noise from outside. Good location, directly opposite...More

    Thank ctwd1128
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 13 January 2014

    Greetings ctwd1128 We thank you for staying with us and taking the time to share your stay experience. In spite of our constant efforts to maintain the hotel, the building is indeed getting old. Obviously we do have plans to refurbish our rooms but unfortunately...More

    Reviewed 6 January 2014

    Location and that's it.... We are currently staying at this hotel. We have four rooms between 3 families. Our room is the executive suite all 75sqm of outdated dusty and smelly conditions. The other rooms are no different, so why pay all the extra to...More

    2  Thank 356Jojo
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 7 January 2014

    Greetings 356Jojo First and foremost, please accept our sincere apologies for the challenges experienced. Honestly, we do not have excuses for the shortfall but will address all issues raised with the departments concerned. Our Manager on Duty met up with you and offered a room...More

    Reviewed 3 January 2014

    I stayed in the Westin for three nights over New Year (initially I was booked in the Sheraton Imperial, but the management moved me to the Westin since they have not been able to accomodate me adequately - a real desaster, see my separate review!...More

    2  Thank netsrac99
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 6 January 2014

    Greetings netsrac99 First and foremost, please accept our sincere apologies for the challenges experienced. We are also very disappointed that we were not able to meet your expectations. All the points raised are very constructive and we will definitely address each and everyone with the...More

    Grand Hyatt Kuala Lumpur
    2,622 reviews
    #2 of 345 hotels in Kuala Lumpur
     
    Traders Hotel, Kuala Lumpur
    9,737 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Dorsett Kuala Lumpur
    1,432 reviews
    #46 of 345 hotels in Kuala Lumpur
     
    PARKROYAL Kuala Lumpur
    3,304 reviews
    #34 of 345 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 118 - US$ 212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Kuala Lumpur
    • #19 Family Hotel in Kuala Lumpur
    • #24 Romantic Hotel in Kuala Lumpur
    • #29 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Booking.com, Orbitz, Expedia, Asiatravel.com Holdings, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your The Westin Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Westin Kuala Lumpur Hotel Kuala Lumpur ,
    • Westin Kuala Lumpur ,
    • Kuala Lumpur Westin
    Add Photo Photos
    Traveller (1323)
    Room & Suite (711)
    Dining (189)
    Pool & Beach (70)
    Hotel & Grounds (683)
    Bathroom (128)
    Business Centre & Event Rooms (36)
    Family and Play Areas (10)
    Nearby
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    .75 km away
     
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    .00 km away
     
    PARKROYAL Kuala Lumpur
    3,304 reviews
    .46 km away
     
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    Ask a question
    Questions & Answers
    pixer80
    18 June 2017|
    AnswerShow all 7 answers
    Response from Rajani D | Reviewed this property |
    No balcony in my room ...
    1
    Vote
    kanari212
    4 June 2017|
    AnswerShow all 5 answers
    Response from | Reviewed this property |
    Yes i have stayed there with four kids it has two king single beds in the second bedroom with another bathroom, best thing about this hotel are the windows and the breakfast also the location is unbeatable. BUT the last... More
    1
    Vote
    kanari212
    5 May 2017|
    Answer
    Response from Ernest T | Reviewed this property |
    It is definitely big enough but their bed setup is one king in one room while the other is two single beds. The master room has space to fit another roller bed I feel or in the living room if one of your older kids don't... More
    1
    Vote
    Room Tips
    "awesome Heavenly Bed"
    Read review
    "Register for SPG to stay on the 28th/29th floor..slightly more spacious & more complimentary bottled of..."
    Read review
    "just enjoy it"
    Read review
    "please do not book a higher floor above 31 flr is quite odor of smoke.coose a lower gloor to avoid smoking..."
    Read review
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