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Sheraton Imperial Kuala Lumpur Hotel

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Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
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2,900 Reviews from our TripAdvisor Community

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Showing 2,449: English reviews
Reviewed yesterday NEW

from reception to jacuzzi , everything is very nice! I would stay again! The room was very spacious and bathrooms were very clean and airy. I enjoyed my stay. Right opoosite Quill mall, where you can shop anything u may need.

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Helpful?
Thank gunjita j
Reviewed yesterday NEW

Really great hotel, big rooms, comfy beds and very clean. Very close to the monorail station. Staff were really friendly and both the breakfast and dinner buffets were superb. Definetly recommended. KL is very reasonably priced for everything except alcohol.

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Thank travelsmartuk50
Reviewed yesterday NEW

We have stayed at this Sheraton a number of times and it is one of our very favourite hotels. The club rooms are excellent with the club lounge being one of the best we have used. Fairsos the club manager was very attentive and made us feel extremly welcome. All the staff from the moment you walk into the hotel...

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Thank Katie H
Reviewed yesterday NEWvia mobile

Just got in today. The hotel is spectacular and not what I was expecting for the price. A lot of wood and marble; very elegant without being overboard. The rooms are extremely nice too and the bed is very comfortable.

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Thank Laurence S
New York City, New York
Reviewed 2 days ago NEW

I think service makes it up to all aspect when it comes to a perfect stay. I have countless stays with Sheraton Imperial through out the years, and I still enjoy coming back here. Great staffs around. From front desk to restaurants, to the pool service and gym. Not to mention the whole lot of great experience group at the...

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Thank rickycarter93
Reviewed 2 days ago NEWvia mobile

A centrally located hotel within KL city with good access to all the major shopping malls and attractions. Checked in the one of the Club Room, was received by Mr Fairos Khalid, the Club Manager who offer exceptional and personalized customer service experience. The club lounge is comfortable and spacious, adequately stocked with light refreshments and snacks. The evening cocktail...

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Thank MOHD ARSHIL M
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Whenever i stay with Sheraton hotel, i feel so comfortable, the reception are excellent, services are amazing, what more can i ask for. It's always an unforgettable experience. The rooms are clean and neat, the room dinning are always delicious.

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Thank lajbmw
Reviewed 3 days ago NEWvia mobile

We booked a Club-Suite for two adult with two my kids and Check in took a few minutes with full benefit and my request for early check in at the time of booking was delayed however being SPG members. The luggage was kept with the Concierge and we were given access to the Club Floor for complimentary breakfast by Mr...

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Thank lean_mucsle
Reviewed 4 days ago NEW

We enjoyed a night in the Sheraton Imperial staying in a Club room which allowed us full access to the Club Lounge and Spa. The check-in process was a dawdle and our room was lovely with one of the comfiest beds we've had the pleasure of sleeping in (seriously Kudos on your choice of bed in those rooms Sheraton). The...

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Thank Scott M
Reviewed 5 days ago NEWvia mobile

Hotel looks a little outdated because of old structures and simple rooms. Hotel service is good but not so much helpful. I had a incident with hotel staff. I wanted to go some nice place for dinner so I asked the concierge but the moment I turned around I heard him talking behind my back as if I was asking...

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4Thank Shivam_Vig
SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur Hotel, responded to this review

We regret the standards of our service fell short of your expectations, and please accept our most sincere apologies. Please be rest assured that my team and I take your feedback on board seriously; I have personally discussed the inconsistency and the less than satisfactory aspects of your experience with our in house team and hope that you will give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Celestial Court
Celestial Court
Cuisines: Chinese, Asian
Essence Restaurant
Essence Restaurant
Cuisines: Asian, Malaysian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. ... more   less 

Additional Information about Sheraton Imperial Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,637 - ₹ 10,417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Imperial Kuala Lumpur Hotel 5*
Number of rooms: 385
Reservation Options:
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Also Known As:
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Hotel Style:
#15 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#26 Family Hotel in Kuala Lumpur
#28 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Sheraton Imperial Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a tower view room.”
 of 5 bubbles travelsmartuk50, 20 Feb 2017 | Read review
“I stayed in room no 3612. Rooms in that location are wonderful.”
 of 5 bubbles aaronv372, 15 Feb 2017 | Read review
“Good Location”
 of 5 bubbles norzulianaz, 15 Feb 2017 | Read review
“Try to book a room overlooking the Minar - it has amazing display of lights in the night.”
  • Minar at night
 of 5 bubbles vini_phooh, 14 Feb 2017 | Read review
“Pay for a Club Room. It is well worth it.”
 of 5 bubbles Radford007, 7 Feb 2017 | Read review
5 of 5