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The Ritz-Carlton, Kuala Lumpur

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Traveller (1309)
Room & Suite (368)
Dining (172)
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Overview
Hotel website
The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
Hotel deals
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
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1,054 results
Traveller rating
801
136
69
27
21
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LanguageEnglish
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801
136
69
27
21
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All reviewsbutler serviceli yenpersonal butlerthe club loungebedroom suitestarhill galleryhigh teaspecial thanksamazing hotelturn down servicehome away from homepavilion mallbukit bintanggolden triangleduty managerbuffet breakfasttun
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1 - 5 of 1,054 reviews
Reviewed yesterday via mobile

Great room ambience although it is next to construction site. We came down for breakfast and being serve by Nilufa. She is nice and friendly, looking out for us all the time. The hotel served fresh and delicious breakfast.More

Thank Petrollina E
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Petrollina E, It is pleasing to know that you brought home a memorable experience with you of your recent stay at The Ritz-Carlton, Kuala Lumpur. Nilufa will be happy to note of your special recognition, and trust that your positive comments have been shared...More

Reviewed yesterday

Fairly recently, I attended an evening event at the Ritz Carlton Kuala Lumpur. It was a night where are they had excellent sushi, steaks, and sake. The detail in all particulars (to include the individual taste of each dish), the politeness of the staff, and...More

Thank KRatos123
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear KRatos123, Thank you for such a delightful review on your recent dining experience with us. We certainly pride ourselves on our famous Guest Chef events, and the recent event was definitely one of our most successful one yet. Your lovely description on the service...More

Reviewed 3 days ago

Every trip I’ve ever made to The Ritz KL I’ve never experienced anything other than a completely relaxing stay coupled with a personalized service from the staff that’s second to none. Nothing is too much trouble and any requests are always executed in a timely...More

3  Thank Sian M
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear Sian M, Thank you for providing us with an honest feedback of the hotel. It is truly rewarding to know that you brought home with you a warm memory of our hotel, after each and every single trip you made to The Ritz-Carlton, Kuala...More

Reviewed 3 days ago via mobile

A pleasant stay overall. Nice rooms and facilities, and very pleasant staff. Thank you all who attended to us, esp Tarikul for being so attentive to my coffee needs during breakfast! Will recommend to all!More

1  Thank ShanH226
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 2 days ago

Dear ShanH226, We are glad to hear that you had a pleasant stay with us, and thank you for sharing your stay experience on TripAdvisor. The team will be very happy to hear of your kind words, especially Tarikul, who has made your breakfast experience...More

Reviewed 4 days ago via mobile

My family and I are currently staying here at the Ritz Carlton Kuala Lumpur. The hotel is in a good location - near to malls & good food. Our 2 bedroom apartment is spacious and comfortable. We appreciated the complimentary orange juice and coffee, when...More

Thank Road815719
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 2 days ago

Dear David A, I am most concerned to note of your feedback and I truly apologise for the shortcomings. A note of concern from our guests creates an opportunity for us to enliven our service values. While I am delighted that the hotel offered a...More

View more reviews
About
Description
Ensconced within this new and stylish 364-room all-butler hotel is a contemporary urban retreat with a legacy spanning 18 illustrious years. A landmark in the vibrant Golden Triangle of Malaysia’s capital ...More city, the hotel is recognized as one of the top five butler hotels in the world by The Independent. It continues its legacy of service excellence, uncompromising quality with access to a range of bespoke services crafted with our guests in mind. Set in the heart of Kuala Lumpur and steps away from the bustle, upscale boutiques and skyscrapers of the city’s Golden Triangle, the hotel has long commanded an enviable address. The refreshed hotel is comprised of 364 elegant rooms and suites, restaurants, spa and public spaces. The Ritz-Carlton, Kuala Lumpur butlers are the very personification of service excellence and attention to detail for which the hotel is world-renowned. From unpacking and packing, shoe shine and car transfers,to organizing the perfect itinerary for shopping, dining, and entertainment, these highly trained butlers add an integral edge to an unforgettable stay. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
365
Price range
US$ 164 - US$ 352 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
,
Kuala Lumpur Ritz Carlton
,
Ritz Kuala Lumpur
,
Ritz-Carlton Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (1,309)
Room & Suite (368)
Dining (172)
Pool & Beach (31)
Amenities (14)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
chi y
4 September 2018|
AnswerShow all 3 answers
Response from TheRitzCarltonKL | Property representative |
Dear chi y, Thank you for your inquiry. To assist you further, we have sent you a private email, with a contactable email address. We look forward to hearing from you soon.
1
Vote
Flowerymae
3 July 2018|
AnswerShow all 11 answers
Response from TheRitzCarltonKL | Property representative |
Dear Flowerymae, Thank you for your inquiry. For your kind information, the butler service applies for all of our rooms. We hope we have been of help.
0
Votes
Panad0l
5 June 2018|
Answer
Response from Lo C | Reviewed this property |
For the basic suite occupancy capacity I really don't know, as I been stay I 2 bed rooms suite and 3 bed rooms suite, if you have 4 people, with a extra bed to pay in a basic suite, the 2 bed room suite us better. That's... More
0
Votes
Room Tips
"Best butler service and Friendly staff from Front desk"
Read review
"Ask for KL Tower view"
Read review
"Must have high floor to have a view otherwise there are various construction projects around"
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"when the hotel is not full, they often give complimentary upgrade, early check in and late check out."
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