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3/12/2017 4/12/2017
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    The Ritz-Carlton, Kuala Lumpur

    The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
    011 60 3-2142 8000
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    3/12/2017 4/12/2017
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    US$ 229
    US$ 232
    US$ 229
    Traveller (900)
    Room & Suite (206)
    Dining (99)
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    Overview
    • Excellent77%
    • Very good14%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “butler service” (55 reviews)
    “li yen” (13 reviews)
    “personal butler” (15 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Kuala Lumpur
    Special Offer: Suite Life
    Hotel packages
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (904)
    Traveller rating
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    1 - 5 of 773 reviews

    Reviewed 2 days ago

    We absolutely loved our stay on the Club Level at the Ritz Carlton in Kuala Lumpur. This was not my first stay at a Ritz Carlton property, yet I left incredibly impressed. The staff are beyond attentive and helpful. From the moment we walked in...More

    Thank alexander380
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

    Dear alexander380, It is an incredible honour to receive such great title review of your stay with us, and we thank you for sharing it with the TripAdvisor community. Katelyn, Nay Tun, Jessica, Jennifer, Louis, Mei, Chef Ashmen, Panya, and in particular, Ju Won, Shafiq...More

    Reviewed 3 days ago via mobile

    Suite was very spacious. Clean and luxurious rooms and bath. Comfy bed and pillows. Room service was fantastic. We didn't use the kitchen but it look dated and worn. Pool was a little disappointing - small and no sun.More

    Thank Aryanti S
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

    Dear Aryanti S, Thank you for the descriptive compliments on the room and I am glad you enjoyed the room service experience during your stay with us. We are sorry, however, to hear that some of the hotel facilities are not up to your expectation....More

    Reviewed 4 days ago

    As a seasoned travelers & service-oriented customer, I am always being labeled as a "trouble" people when I ask for what I think it should be. However, staying at Ritz-Carlton KL especially the club lounge staff makes me know that I have made a "trouble-free"...More

    Thank Tat Hung Tommy L
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 3 days ago

    Dear Tat Hung Tommy L, It is indeed very heart-warming to hear such wonderful compliments regarding our Club Lounge Ladies & Gentlemen. I will be sure to highlight this to both Shafiq and Jessica personally, as well as the rest of the team, to further...More

    Reviewed 5 days ago

    The check-in process was personalized and efficient. The room was spacious and luxurious, everything you'd expect in a RC and more! The staff are all very helpful, offering good suggestions and alternatives. The best thing for me about this hotel was the freshly-made roti chennais...More

    Thank Aaron G
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded 3 days ago

    Dear Aaron G, Thank you very much for sharing your overall positive review on TripAdvisor. We greatly appreciate your kind compliments on your arrival experience, in addition to the top notch service offered by our Ladies and Gentlemen. For your kind information, our freshly-made 'Roti...More

    Reviewed 5 days ago via mobile

    Checking-in to Ritz was a breeze, Well greeted by the staff and front desk. Front desk staff was really nice and friendly. We have the Butler introduce himself (Daniel) to us and was given some information about the hotels,like Ritz Kidz program going on at...More

    1  Thank FarrahErwin
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 158 - US$ 442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Kuala Lumpur
    • #6 Luxury Hotel in Kuala Lumpur
    • #9 Romantic Hotel in Kuala Lumpur
    • #12 Business Hotel in Kuala Lumpur
    • #13 Family Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 365
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Marriott, Hotels.com, Expedia, Ctrip TA, Travelocity, Booking.com, Orbitz, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your The Ritz-Carlton, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur ,
    • Kuala Lumpur Ritz Carlton ,
    • Ritz Kuala Lumpur ,
    • Ritz-Carlton Kuala Lumpur
    Add Photo Photos
    Traveller (900)
    Room & Suite (206)
    Dining (99)
    Pool & Beach (18)
    Hotel & Grounds (584)
    Bathroom (61)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
    Nearby
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    .18 km away
     
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    .06 km away
     
    Grand Hyatt Kuala Lumpur
    2,903 reviews
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    Nearby Restaurants
    Prego
    374 reviews
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    Li Yen
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    126 reviews
    .04 km away
    Shook!
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Seiji F
    17 November 2017|
    AnswerShow all 2 answers
    Response from TheRitzCarltonKL | Property representative |
    Dear Seiji F, Thank you for your inquiry. For your information, our pool measurement is 25 metres in length, 5 metres in width, and 1.4 metres in depth. Our guests regularly use it for swimming laps, albeit it being a... More
    0
    Votes
    Johan R
    17 November 2017|
    AnswerShow all 3 answers
    Response from TheRitzCarltonKL | Property representative |
    Dear Johan R, For further details on your inquiry, we have dropped you a private message with a contactable e-mail address, should you need additional details. We look forward to hearing from you.
    0
    Votes
    fgainsan
    4 November 2017|
    AnswerShow all 4 answers
    Response from TheRitzCarltonKL | Property representative |
    Dear fgainsan, Thank you for your enquiry and for being a loyal elite member of the Marriott brand. For further details on your enquiry, we have dropped you a private message with a contactable e-mail address. We look... More
    0
    Votes
    Room Tips
    "Club Lounge Access"
    Read review
    "Avoid pool side due to massive construction project"
    Read review
    "Executive Deluxe Room"
    Read review
    "Give a try for their Club level room, worth every penny!"
    Read review
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