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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    24/12/2017 25/12/2017
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     18 people are viewing this hotel
    US$ 174
    US$ 144
    SAVE US$ 30
    US$ 149
    US$ 149
    Traveller (3813)
    Room & Suite (1073)
    Dining (465)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (960 reviews)
    “lemon garden” (239 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Festive Package
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (7,327)
    There are newer reviews for Shangri-La Hotel Kuala Lumpur
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    2,061 - 2,065 of 6,304 reviews

    Reviewed 21 July 2015

    We were just so grateful to celebrate our 1st wedding anniversary in Shangri-la with their staycation promo (which gave us 50% discount on the 2nd room). They have the best people which offers great service to everybody. Everyone is friendly and offers help as much...More

    Review collected in partnership with shangri-la.com
    Thank elinoreb
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 22 July 2015

    Dear Guest, Thank you for staying with us during your wedding anniversary celebration. We are pleased to know that you have enjoyed your stay with us and that you were satisfied with our service. My staff and I certainly look forward to welcoming you back...More

    Reviewed 20 July 2015 via mobile

    Shangri-La Kuala Lumpur is situated in the heart of the golden triangle, only a ten minute walk from KLCC and the Petronas Towers. The whole of Kuala Lumpur including Little India and Chinatown are easily accessible due to the hotel's proximity to Bukit Nanas Monorail...More

    Thank Akshay B
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 23 July 2015

    Dear Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur. We are delighted to learn that you have enjoyed your stay with us and that you were satisfied with our facilities and services. My staff and I certainly look...More

    Reviewed 20 July 2015 via mobile

    Stayed here for 2 nights at the start of our trip. It did not disappoint. Expensive but worth it. We upgraded to the business executive room which gives you access to the lounge. Here you can have afternoon tea (cakes, biscuits, sandwiches, fruits) from 3-5...More

    Thank Hazel C
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 July 2015

    Dear Guest, Thank you for staying with us during your visit to Malaysia and for your fantastic review of our hotel. I am truly happy to learn that you have enjoyed your stay with us and that you were impressed with our pool and gym...More

    Reviewed 19 July 2015

    While the rooms are slightly dated, they are cosy and clean. Best of all, the room wifi was fast. Check-in was without hassle and quick. I had stayed during the low season. While I generally avoided room service dining, I was bowled over this time...More

    Thank cheah99
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 July 2015

    Dear Guest, Thank you for choosing to stay with us during your visit to Kuala Lumpur. It is wonderful to learn from your fabulous review that you have enjoyed your stay with us. I am also pleased to know that you liked our Lobby Lounge...More

    Reviewed 19 July 2015

    This classy hotel wow me. As soon as we arrived in a taxi, the staff smartly dressed in their national costume, opened the door for us. Welcome us with a big smile. The service is phenomenal. The breakfast is fresh with great selections. The lobby...More

    Thank TangoinCity
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 July 2015

    Dear Guest, Thank you for choosing to stay with us and for your wonderful review of our hotel. We are absolutely delighted to know that you have enjoyed your stay with us. Many thanks for your compliments on our hotel's facilities and services, especially our...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 120 - US$ 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Agoda, Ctrip TA, Hotels.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3813)
    Room & Suite (1073)
    Dining (465)
    Pool & Beach (185)
    Hotel & Grounds (2209)
    Bathroom (195)
    Business Centre & Event Rooms (14)
    Family and Play Areas (12)
    Nearby
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    2,055 reviews
    .10 km away
     
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    5,045 reviews
    .66 km away
     
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    1,823 reviews
    .27 km away
     
    Concorde Hotel Kuala Lumpur
    2,155 reviews
    .16 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    581 reviews
    .07 km away
    Shang Palace
    212 reviews
    .08 km away
    Hard Rock Cafe
    1,047 reviews
    .17 km away
    Zipangu
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    .07 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,901 reviews
    .32 km away
    FRIM Canopy Walk
    82 reviews
    .62 km away
    KL Tower Mini Zoo
    79 reviews
    .38 km away
    Malaysia Tourism Centre
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    .30 km away
    Ask a question
    Questions & Answers
    Ahmed A
    10 November 2017|
    AnswerShow all 9 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, you may contact us to arrange airport transfer services. Thank you.
    0
    Votes
    Tanjams2014
    2 November 2017|
    AnswerShow all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we have an outdoor swimming pool in our hotel. You may view the pool image on our official website. Thank you.
    0
    Votes
    KHA13D
    16 October 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we regret to inform you that we do not have room with pool access.
    0
    Votes
    Room Tips
    "Executive rooms on the 21st floor"
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    "High rooms are quiet, suites are large"
    Read review
    "Choose horizon club room for better coverage iof your needs"
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    "Upper level rooms in the Horizon Club"
    Read review
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