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Shangri-La Hotel Kuala Lumpur

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Shangri-La Hotel Kuala Lumpur
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6,798 Reviews from our TripAdvisor Community

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Showing 5,866: English reviews
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Reviewed yesterday NEW

The Shangri-La in Kuala Lumpur is a nice hotel to stay at when being in KL. It is very close to the city center so the Petronas Towers and the TV tower are both within walking distance. If you are alright with a 20 minute walk you can even walk to the market and botanical garden. The view from the...

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Thank Kim W
A TripAdvisor Member
1 review
Reviewed yesterday NEW

Excellent hotel with great staff located close to shopping areas and restaurants The Horizon Club offered great service well worth the upgrade The staff were very attentive and helpful We will always stay in this hotel when visiting Kuala Lumpur

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Bolton, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel during a family holiday in which we had 3 premier suites (horizon club). The rooms were of exceptional quality as were the hotel services and breakfast, canapes and afternoon tea in the restaurant. The thing that stood out for me was the level of service with the staff always looking to go the extra mile....

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2Thank Apollo2801
Bangkok, Thailand
Reviewed yesterday NEW

When you stay at a 5-star hotel, you expect a luxurious, comfortable room that is well furnished, and a nice bathroom. The Shangri-La, Kuala Lumpur provided all that and more. Our room was comfortable and so was the bed. We had a nice city view, especially lovely at night. But, for us, what set this hotel apart was the outstanding...

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Thank Don_Muang
Japan
Reviewed yesterday NEW

The quality of service was excellent. Especially staffs were very kind. They provided a lot of high quality services before I requested. I have never experienced such a wonderful service. Whenever I visit Kuala Lumpur, I would like to stay at Shangri-La. Thank you very much.

Review collected in partnership with shangri-la.com
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Thank 007KenBond
Perth, Australia
Reviewed yesterday NEW

We've been here 3 times now, and the hotel never disappoints. Excellent service, food and hospitality. Staff are friendly and accommodating. I highly recomend upgrading to Club room. Located close to major shopping at Pavillion and KLCC shopping malls.

Review collected in partnership with shangri-la.com
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Thank Shayne168
Nelson, New Zealand
Reviewed 2 days ago NEW

My sister and I spend two nights here before travelling on to Kathmandu. We arrived at 9am. Our rooms were not quite ready so were offered breakfast which was so good after a 10 hour flight. Everything about our stay was perfect. The gym had all the cardio equipment I needed as well as cool water and good aircon. The...

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Thank LisaMarie8998
Derby, United Kingdom
Reviewed 2 days ago NEW

Staying in KL for 4 nights at the Shangri la before moving on to Thailand. Arrived after a long trip from the UK with my wife and daughter. From arriving at the airport the service and efficiency that this hotel provides is second to none. We were personally met at the hotel entrance and escorted to our own private check...

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Thank victor056
Reviewed 2 days ago NEWvia mobile

Was in kl for a day for some meetings. Stayed at the shanghrila. Efficient pick up at the airport,in swanky limo ,efficient check in and great rooms. Shangrila kl has it all Very attentive staff,good breakfast spread It makes sense to stay here Will return

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Thank Deepak T
Jakarta, Indonesia
Reviewed 3 days ago NEW

I stayed at the Shangri-la KL on my business trip then extended 2 more days for leisure. The hotel is located within walking distance from twin tower and about 300m from Bukit Nanas monorail station. I love everything about this hotel, the room, breakfast, restaurant & gym. They have nice sitting area by the pond, I just love to chill...

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Thank Kizku

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 

Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 7,585 - ₹ 11,215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Hotwire, Booking.com, Travelocity, Asiatravel.com Holdings, Orbitz, Cancelon and HotelQuickly so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#4 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Shangri-La Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the better the view”
kimw903, 24 Apr 2017 | Read review
“If can afford it, the premier suites are amazing with L'Occitane bathroom amenities. The view from our floor (28th) was great.”
Apollo2801, 24 Apr 2017 | Read review
“The 10th floor facing toward the Petronas Twin Towers (but not in sight) gives a pleasant view.”
  • Night view from our room
  • Room toward the windo
  • Room looking toward the door
Don_Muang, 24 Apr 2017 | Read review
“Upgrade to a suite”
victor056, 23 Apr 2017 | Read review
“Upper floors with lounge access, worth the extra money”
910svend, 21 Apr 2017 | Read review
5 of 5