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27/8/2017 28/8/2017
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 158
    US$ 142
    SAVE US$ 16
    US$ 158
    US$ 143
    SAVE US$ 15
    US$ 156
    Traveller (3593)
    Room & Suite (1043)
    Dining (456)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (907 reviews)
    “lemon garden” (222 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Stay 3, Pay 2!
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    Traders Hotel, Kuala Lumpur
    9,798 reviews
    #9 of 346 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,815 reviews
    #4 of 346 hotels in Kuala Lumpur
     
    Grand Hyatt Kuala Lumpur
    2,686 reviews
    #2 of 346 hotels in Kuala Lumpur
     
    The Majestic Hotel Kuala Lumpur
    2,189 reviews
    #8 of 346 hotels in Kuala Lumpur
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (7,085)
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    1 - 5 of 6,099 reviews

    Reviewed yesterday

    Shangri-La hotel Kuala Lumpur is a classic 5-star hotel in the centre of the city 20 min walk (1 km) from the Petrona Twin Towers. The closest public transport is Bukit Nanas monorail station 5 min from the hotel. Best way to get to/from KL...More

    Thank Dan O
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    6  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed 2 days ago

    This was my 40th Stay. The people never failed me. Will be back again and again. The rooms are excellent. The Breakfast of the hotel will spoil you with varieties of choices. You feel at home. People will welcome you with a happy face.More

    Review collected in partnership with shangri-la.com
    Thank rajkamal2017
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Our heartfelt gratitude to you for your continuous patronage at Shangri-La Hotel, Kuala Lumpur and for posting this excellent rating of our hotel on TripAdvisor. We are elated to know that our services and facilities have lived up to your expectations and thank...More

    Reviewed 3 days ago

    Wonderful hotel, as expected with the Shangri-La chain. The beds are amazing and the staff is very attentive. The location is perfect, walking distance to the Petronas Tower, where you will also find a mall and some very nice shops and restaurans, as well as...More

    Thank Carol T
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for choosing Shangri-La hotel, Kuala Lumpur and for taking the time to write this excellent reof our hotel. I am pleased to know that you have enjoyed your stay with us and found it very accessible to the places you have...More

    Reviewed 3 days ago

    We had a 6 day break on our return staying with our family in Munno Parra outside Adelaide, we have stayed in this chain of hotels many times, Singapore, Kotakinabalu, Bankok and Penang. We belong to the Horizon Club, it is worth the extra that...More

    Thank brinol59
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for choosing to stay with us during your trip to KL and for your delightful review of our hotel. We are glad that you were satisfied with our hotel's facilities, especially the Horizon Club. My staff and I look forward to...More

    Traders Hotel, Kuala Lumpur
    9,798 reviews
    #9 of 346 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,815 reviews
    #4 of 346 hotels in Kuala Lumpur
     
    Grand Hyatt Kuala Lumpur
    2,686 reviews
    #2 of 346 hotels in Kuala Lumpur
     
    The Majestic Hotel Kuala Lumpur
    2,189 reviews
    #8 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 79 - US$ 172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Ctrip TA, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3593)
    Room & Suite (1043)
    Dining (456)
    Pool & Beach (175)
    Hotel & Grounds (2046)
    Bathroom (186)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
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    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
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    .06 km away
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    .18 km away
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    .17 km away
    Shang Palace
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    Nearby Attractions
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    .32 km away
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    Ask a question
    Questions & Answers
    MedinAsia
    18 May 2017|
    AnswerShow all 5 answers
    Response from Roses_travelgram2016 | Reviewed this property |
    I stayed for 4nights , on the first night I had city views but I noticed the Kuala Lumpur tower is just close by , so I requested to change my room with a view of the Kuala Lumpur tower which was granted. I'm not sure if you... More
    1
    Vote
    frances522
    11 May 2017|
    AnswerShow all 8 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, late check-out is subject to availability. Please be advised that late check out after 2pm up to 6pm will be at half day rate and after 6pm will be on full day charge. Thank you.
    0
    Votes
    Becci-jess
    26 April 2017|
    AnswerShow all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are delighted that you have selected us as your preferred hotel for your dining venue. Herewith the restaurant options for your consideration: Zipangu - Zipangu provides delightful dining in a zen setting... More
    0
    Votes
    Room Tips
    "High floor,"
    Read review
    "The higher the floor, the better the view!"
    Read review
    "Go for an upgrade to Horizon Club Room, well worth the extra."
    Read review
    "Ask for a room on a high floor away from the lifts - so quiet and peaceful."
    Read review
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