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Shangri-La Hotel Kuala Lumpur

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Traveller (4356)
Room & Suite (1367)
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Overview
Hotel website
E-mail hotel
11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-La Hotel Kuala Lumpur
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, ...More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$ 75 - US$ 178 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Nearby
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Nearby RestaurantsSee all 4,895 restaurants in Kuala Lumpur
Lemon Garden at Shangri-La Hotel, Kuala Lumpur
663 reviews
.08 km away
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.08 km away
Zipangu
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.07 km away
Arthur’s Bar & Grill
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.13 km away
Nearby AttractionsSee all 755 attractions in Kuala Lumpur
Menara Kuala Lumpur
7,698 reviews
.20 km away
KL Tower Mini Zoo
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.20 km away
Malaysia Tourism Centre
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.30 km away
Muzium Telekom
53 reviews
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Photos
Traveller (4,356)
Room & Suite (1,367)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
Reviews (7,742)
Filter reviews
6,637 results
Traveller rating
4,936
1,240
323
79
59
Traveller type
Time of year
LanguageEnglish
More languages
4,936
1,240
323
79
59
Show reviews that mention
All reviewshorizon clublemon gardenarthur's barpetronas towerschocolate fountainlobby loungeour honeymoonupgraded to a suitefantastic hotelbreakfast buffetpool area isfive star hotelclub rooman upgrademonorail stationlate checkbukit bintang
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1 - 5 of 6,637 reviews
Reviewed yesterday

This is quite an old property, and the age shows in its furnishings, carpets and decor. The Premier Room that I opted to stay in was spacious enough for two people, but again, in the rooms, the age of the property showed - the wood...More

Thank EmDeeTravels
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing to stay with us and for your review of our hotel. Please be assured that the issues highlighted by you would be looked into and rectified. I hope that you would accord us another opportunity to prove our services...More

Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

2  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed yesterday

Every time I return I find the whole experience better than my previous stay. This latest stay was no exception. It was like going "home" I felt very special and totally relaxed . Six wonderful nights in a Horizon Club room- just fantastic. The Horizon...More

Thank Samual_9
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay with us. We look forward to being of service...More

Reviewed 2 days ago

I was most impressed with the excellent and professional service provided by all the staff at the Shangri-La Kuala Lumpur. This was my first stay at this hotel and most memorable. The ambience and facility at the Horizon Club Lounge provided the best comfort and...More

Thank joyous143
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking the time to share this positive review. I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind...More

Reviewed 3 days ago

First of all this is an amazing hotel, the hotel is immaculately clean, the staff are fantastic. Our check in was faultless the member of staff met up from the car and checked us in in the room and the bags were delivered a few...More

1  Thank Richard S
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Questions & Answers
Ask a question
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
snid9701
16 September 2018|
AnswerShow all 4 answers
Response from LataV | Reviewed this property |
Hi! Do you mean malls? If yes there are more than 6 to 7 in the vicinity including the large KLCC mall. If you are looking for supermarkets, those too are in the immediate vicinity. This hotel is quite central to almost... More
0
Votes
Alya A
5 August 2018|
AnswerShow all 4 answers
Response from SLKL-GM | Property representative |
Dear Alya, thank you for your message. Yes all rooms in our hotel are equipped with a bidet. Thank you.
0
Votes
Room Tips
"Book a Horizon Club room - it is well worth the extra cost."
Read review
"High up the better for views"
Read review
"all the rooms are having a good view.. higher floor offers better view.."
Read review
"Horizon Club Rooms"
Read review
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