We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 350 hotels in Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel and Residences

3,241 reviews
Save
Traveller (1752)
Room & Suite (655)
Dining (202)
Overview
  • Excellent43%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“wedding planner”(63 reviews)
“pavilion mall”(143 reviews)
“kids club”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pullman Kuala Lumpur City Centre Hotel and Residences
Special Offer: BEST PRICE GUARANTEED
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 94.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kuala Lumpur hotels with availability
{"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "25741e40765b4b7c82a68812b0fb9bc5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":301406,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32428052],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":94,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"25741e40765b4b7c82a68812b0fb9bc5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":110,"lowestMetaPrice":94,"additionalPartner":false,"highestMetaPriceDisplay":110,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":110,"lowestMetaPrice":94,"highestMetaPriceDisplay":110,"hotelName":"Pullman Kuala Lumpur City Centre Hotel and Residences","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1NzQxZTQwNzY1YjRiN2M4MmE2ODgxMmIwZmI5YmM1IiwiQUlLIjoiNmQxNTI1NmVmNjc2NDYxOWIyM2FkMjZmNmU4NWM4ZGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$ 94", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32428052":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,241)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
2,847 results
Traveller rating
1,182
1,047
395
144
79
Traveller type
Time of year
LanguageEnglish
More languages
1,182
1,047
395
144
79
Show reviews that mention
All reviewswedding plannerpavilion mallkids clubpetronas towersone bedroom apartmentbukit bintangpool barchinese restaurantwalking distancecorner roomexcellent hotelspecial thanksgolden trianglebuffet breakfastfood courtthe executive loungeshopping centre
FilterEnglish
Updating list...
1 - 5 of 2,847 reviews
Reviewed 4 days ago

Great Hotel, Service oriented friendly staff, Mr.Maren from Reception took proper care and made our stay a pleasant one. Breakfast spread catered to all nationalities..... would love to stay in Pullman Hotels again!!!More

Review collected in partnership with Accorhotels.com
Thank bennofernandez
Response from PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 3 days ago

Dear Benno, Many thanks for letting other travelers know that Pullman is the Best! We, at Pullman KLCC are very proud to hear you motivational comments and especially Mr. Maren is thankful that you remember his name and highlight his guest services. It would be...More

Hotel's Favourite
Reviewed 22 November 2017 via mobile

On arrival I was exhausted and could not find my room. A gentleman in the corridor immediately assisted, and gave me an explanation of the layout that was helpful. He turned out to be the hotel manager Mr Andrew Carlile. From this encounter for the...More

Thank Mustafa156
Response from PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 27 November 2017

Dear Mustafa156, Many thanks for your kind words regarding your exceptional and excellent experience on Tripdavisor. Although we are proud to hear that you had a memorable stay at Pullman, your review is probably meant for our sister property Pullman Putrajaya Lakeside. Trust that I...More

Reviewed 4 days ago via mobile

We are Accor members of 12 years and these are easily the worst rooms we have been provided. Upon arrival, around 13:40, one room was ready so we headed up and found nail clipping’s on the couch and floor, bits of food on the coffee...More

Thank CraigPrince
Response from PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 2 days ago

Dear Craig, Thank you for your loyalty as a Le Club Silver member and for choosing Pullman when travelling to Kuala Lumpur City Centre with the family. I appreciate your time taken to share your feedback with us, although I am sorry that I have...More

Reviewed 6 days ago

The stay at Pullman KL was satisfactory. Good facilities. Rooms are just adequate size. the renovated rooms dose have a separate chair and table. Toilets are very well designed and maintained clean. The executive lounge does not offer a great spreads during evening cocktails.More

Review collected in partnership with Accorhotels.com
Thank 622asimz
Response from PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 5 days ago

Thank you,622asimz, for sharing your feedback. We are happy that you were satisfied with our facilities and rooms. Your constructive comments concerning the evening cocktails spread have been shared with our Executive Chef for future review. Again, thank you for your candid feedback and we...More

Reviewed 6 days ago via mobile

This hotel's location was just perfect in front of Pavilion. Hotel room was nice but looks a bit old. Parking was good still a lot of parking. Overall, nice stay here. Near to a lot of attraction in KL.

1  Thank epun
Response from PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and ResidencesResponded 6 days ago

Great to hear Epun, that Pullman's location created a perfect experience for you. I hope that we have the chance of welcoming you back soon. Sincerely, Martine Vera Strous Guest Experience Manager

View more reviews
PreviousNext
123456570
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$ 81 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 81 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1752)
Room & Suite (655)
Dining (202)
Pool & Beach (72)
Hotel & Grounds (924)
Bathroom (144)
Business Centre & Event Rooms (52)
Family and Play Areas (5)
Questions & Answers
Ask a question
mariam s
12 December 2017|
AnswerShow all 3 answers
Response from Walid A | Reviewed this property |
yes , they will charge you for 11 years old if you take 2 bedroom apartment , check this term in the hotel. (( Free! All children under 7 years stay free of charge when using existing beds.)) you can make sure visit the... More
0
Votes
150thom
23 November 2017|
AnswerShow all 4 answers
Response from Singapore-td10 | Reviewed this property |
sorry, not sure, you will have to ask them when you arrive. enjoy, it's a great area, and good location.
1
Vote
Nor Eliza A
22 November 2017|
AnswerShow all 6 answers
Response from David H | Reviewed this property |
Halal
0
Votes
Room Tips
"upper floor overlooking the twin towers"
Read review
"Deluxe room with klcc view"
Read review
"No comment as it is under renovation"
Read review
"Overlooking the pool was nice."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite