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Pullman Kuala Lumpur City Centre Hotel & Residences

Jalan Conlay, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (341)
Room & Suite (115)
Dining (88)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Kuala Lumpur City Centre Hotel & Residences
Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#43 of 673 hotels in Kuala Lumpur
Travellers' Choice
At Pullman KLCC we offer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind. To whet your appetite, we have six restaurants and bars promising a tempting variety of cuisines catering to every taste. We also invite you to explore our 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa. For business or pleasure, Pullman KLCC is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
Chinese, Malay


Full view
100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
293Reviews100Q+A11Room tips
Traveller rating
  • 176
  • 66
  • 25
  • 8
  • 18
Time of year
Traveller type
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Selected filters
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Popular mentions
AHA wrote a review 22 Sep
Dammam, Saudi Arabia105 contributions46 helpful votes
My family live the location and the friendly service, clean interior and professional staff , nice gym and kids club with family swimming pool. The breakfast at sedap restaurant is awesome delicious and comfortable seating area.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Sleep Quality
CheongKamHoe wrote a review 18 Sep
Kuala Lumpur, Malaysia120 contributions37 helpful votes
After a long lockdown imposed by the government, the hotel relaxed itself by inviting hotel guests with 2 vaccinated doses completion to stay with them. As a returning regular, I was offered a very generous welcome in room amenities consisting of wine, sparkling water, cake and a well presented welcome fruit platter. Not only that, Ms Amy Loo, the Room Director personally checked me in. How wonderful! The executive chef, Chef Fong had a small chat. So was the GM. How I love this hotel giving me such red carpet treatment. Room was assigned at the residence side. While it was an apartment which was not to my liking. Yet, the spotlessly clean and fragrant room welcomed me home. Yes, this is one of the hotel that I could have that home away from home feeling. All staff had made me welcome , even the Concierge Head greeted with a welcoming nite and gesture. I thought the staff here all went beyond to make thier guests happy. And I had never any qualms in staying with them. After all, this is the umpteen trip I had. Yes, as a platinum member of Accor. I received all privileges such as early check in, late check out as well as club benefits namely complimentary breakfast, afternoon tea and evening cocktail.The Hors-d-oeuvre was simply deli. I also ordered mains and desserts apart from those generous offerings. Mous the Fnb manager suggested grilled salmon salad in which I ordered again the next day. My alcoholic selection was great too. Tommy made fantastic espresso martini. Needless to say, I ended my night feeling somewhat tipsy. Yet, I was high spirited. Not all food was scrumptious. However, the attentiveness of the staff made it up. Also, I noticed that there was a bright change in wetting the palate of those who had sweet teeth. Thier dessert like charcoal green tea macaron, wild Berry fruit tarts and espresso pod praline were soemthing to indulge. Simply irresistible! Breakfast was served in a choice of local or western style. I chose the latter. It was OK but not perfect. Yet, I literally chucked 3 croissants. How sinful! The staff at Sedap, while others may rate them mediocre, definitely worth my shout out. They took great care of me. I would not hesitate to return to stay with them, business or leisure. Terima kasih, Pullman Klcc.
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Date of stay: September 2021Trip type: Travelled as a couple
Deen_69 wrote a review Jun 2021
Kuala Lumpur, Malaysia131 contributions36 helpful votes
The kids ordered a cake for Father’s Day. It was delivered on time. The best part is the cake. It was in the shape of a safety boots. It was very detail, the shoe lace, the leather looks so real. My husband, in fact all of us was impressed with the cake. It tasted so good. Not that sweet, just nice. Perfect!!!
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
Dash83 wrote a review Jun 2021
1 contribution1 helpful vote
We book from Agoda for king size dulux room with breakfast for business work trip end up the hotel change the room to one bedroom apartment due to mco period. The room was not prior to the dulux room especially the facilities not update and old as well feel scary during night time.
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Date of stay: May 2021Trip type: Travelled on business
1 Helpful vote
Response from Pullman KLCC, Guest Services / Front Office at Pullman Kuala Lumpur City Centre Hotel & Residences
Responded 19 Jul 2021
Dear Dashny83, Thank you for sharing your feedback and I regret to note of your less than satisfactory stay with us. I have noted your comments for review with our team to enhance our guests’ experience. It is our aim to provide each and every guests our warm Pullman hospitality and rest assured that our management has looked into the issues raised by your goodself. We greatly appreciate your kind patronage and look forward to the opportunity of welcoming you back for a more relaxing stay in the near future. Best Regards, Karen Sophia Guest Experience Manager
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Anastasia (@monk3yseendo) wrote a review Jun 2021
Malaysia1339 contributions38 helpful votes
First off, this is a review of their food delivery and not dine-in nor stay. Service: We contacted them via WhatsApp & their first greeting was “ya” . We were then directed to another person who was at least able to make some pretty informal recommendations. The remaining payment & delivery was a breeze. Packing: Arrived nicely packed in a huge box with the dishes individually packed in separate paper boxes. Though the food was prepared by different kitchens, the standards were maintained & the dishes went hand in glove. Jom Raya Set Menu 1 Starters - Ulam-Ulam with Sambal Belacan (Malay Salad with Belacan) The simple dish consisting of salad provided colour & a refreshing crunch to the set Tamago Maki dan Sayuran - (Vegetables and Tamago Maki) Absolutely delicious . Pickles were nice & crunchy & topped with a generous portion of goodness Aneka Kuma (honey dates) Kuih-Muih (Kuih lapis Merah & Kuih Seri Muka) Lovely texture & the flavour was spot on. As authentic as it gets Mains - Nasi Goreng Cina (Chinese Fried Rice) Absolutely fragrant & went well with the dishes Ayam Goreng Rempah (Deep Fried Crispy Karaage Chicken Drumstick) Surprisingly, it arrived crispy on the outside & juicy within. An all time favourite Udang Tumis Dengan Sos Mantega Susu (Stir Fried Tiger Prawn with Curry Butter Milk Sauce) We loved how the spices created this explosion of flavours & was absolutely fragrant & delicious. Sadly, the prawns were a little mushy. Kailan Goreng Bersama Sotong (Stir Fried Kailan with Squid in Oyster Sauce) The vegetables & squid were nice & crunchy & cooked to perfection. Desserts - Dessert (Apple Crumble Tart) These were delicious but had to be baked just a little more to be nice & warm on inside yet crusty on the outside. All in all, the packaging was perfect, the meal was delicious but the customer service needs a little working on. Our full review is on Instagram (@monk3yseendo)
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Date of stay: May 2021
1 Helpful vote
US$75 - US$106 (Based on Average Rates for a Standard Room)
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MalaysiaWilayah PersekutuanKuala Lumpur
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Frequently Asked Questions about Pullman Kuala Lumpur City Centre Hotel & Residences
Which popular attractions are close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Nearby attractions include Museum of Illusions (0.5 km), KLCC - Bukit Bintang Pedestrian Walkway (0.4 km), and Pavilion KL (0.2 km).
What are some of the property amenities at Pullman Kuala Lumpur City Centre Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Conveniently located restaurants include Horizon Grill, Quivo Pavilion, and el iberico.
Are there opportunities to exercise at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pullman Kuala Lumpur City Centre Hotel & Residences have an airport shuttle?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuala Lumpur City Centre Hotel & Residences offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Kuala Lumpur City Centre Hotel & Residences?
The staff speaks multiple languages, including Chinese and Malay.