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Pullman Kuala Lumpur City Centre Hotel & Residences

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Jalan Conlay, Kuala Lumpur 50450 Malaysia
6 people are viewing this hotel
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$102
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Free cancellation until 07/10/22
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Free cancellation until 08/10/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (489)
Room & Suite (124)
Dining (111)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Kuala Lumpur City Centre Hotel & Residences
Updated 22/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 745 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
At Pullman KLCC we offer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind. To whet your appetite, we have six restaurants and bars promising a tempting variety of cuisines catering to every taste. We also invite you to explore our 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa. For business or pleasure, Pullman KLCC is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
293Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
365Reviews103Q+A24Room tips
Traveller rating
  • 213
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  • 34
  • 12
  • 25
Time of year
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Popular mentions
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Most Recent
Shahedah wrote a review Sep 2022
1 contribution
I came yesterday, a bit late. I have some problem with my hotel reservation. A kind staff name mona help me sorted out. Thank you for her kindness and great hospitality. I used to come to this hotel. Also love the room and breakfast. The other staff including the bell boy also very kind and helpful.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Soma S wrote a review Sep 2022
Guwahati, India29 contributions8 helpful votes
Had stayed at this hotel in August 2022, for 5 nights. The hotel is very ideally located. The staff at the reception, restaurant, concierge, housekeeping and Bar were very supportive and hospitable. Basically impeccable service. Special thanks to Tommy at the bar on First floor. There is nothing that I could complain about this hotel, except for one thing. Food. Although the breakfast lay was very diverse and elaborate, they lack in vegetarian options. Even the room service menu doesn't have any vegetarian options except pizza. My companion was a vegetarian, so we had some trouble, ordering food. Rest everything was perfect.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ansar R wrote a review Sep 2022
Singapore, Singapore6 contributions3 helpful votes
Perfect hotel for families. Took the family room. Came with a kids room and bunk beds. There were 2 toilets fitted with a bathtub. Staff were great and helpful. The location is perfect too. A covered link way is accessible to the opposite mall. Will definitely stay here again for future trips.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Come early for breakfast. This popular hotel has alot of guests so if you are early, you do not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nisal H wrote a review Sep 2022
Colombo, Sri Lanka45 contributions6 helpful votes
The hotel is located in a great location central to everything. The rooms are dated and make sure to get a higher category room. The service was a mixed bag as well. Given the price, I would stay at the hotel again.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mdkiki wrote a review Sep 2022
Singapore, Singapore13 contributions3 helpful votes
+1
Check in was fast upon arrival i was serve by FO Yinny provide a very excellence service giving me all the info about the facilities , luggage was send to the room very fast thanks to the Concierge team member Rag n Amar also they provide excellence info about where to go very effiencient service and always smile lastly hskp team who have do a good job doing my room MUR daily very needly overall experience i was happy and delighted with the service that the staff have make it my family trip a memorable one thank again and we will come back.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: If you are driving car park is free and any info you need pls go to the Concierge desk look for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeanvaljean wrote a review Sep 2022
Singapore, Singapore105 contributions30 helpful votes
Love the location very much. It's a walking distance of KL's most famous shopping street, Bukit Bintang. Thank you to the director of Rooms Yoon LI and the housekeeping team for the efficient and fast response in fixing the issues I faced during My stay. I appreciate it very much. Dennis From FO Is professional and well groomed. Polite and details when explaining to me about My stay . The water pressure inside the room Is heaven. Room 2614 Is immaculate, and It's so sexy and refreshing. The Sedap restaurant foods are So delicious. To the General manager, you have a great team managing the hotel and the Guest's needs and expectations; please take Care of them. Thank you Pullaman KLCC . I will be back
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: Pls stay longer than 2night because this hotel Is Simply amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Four Amber L wrote a review Sep 2022
1 contribution2 helpful votes
+1
We planned a luxury holiday from Australia to KL, we booked 3 nights at 5 different 5 star hotels. We had just spent 3 wonderful nights at Intercontinental Hotel KL, we arrived at Pullman - The concierge were attentive to our bags and the door but couldn’t raise much enthusiasm to us. Check in - it was very hard to understand the thick accent of the receptionist, we had to keep asking sorry we don’t understand. We were told we couldn’t use the main lifts to the room but had to use the lift around the corner past concierge. When we walked around there it was like where is the lift ? the entire corridor was full of luggage on racks and stacked along the wall. No one was watching the luggage and we could not see any cameras around. It looked like a private staff entry but it is the walkway to the lift that is way around the corner. We arrived at the room mega excited of the apartment we had booked. When we opened the door the room was wayyyyy dated looked like the late 80s. Not glamorous like the internet photos. To add to the room the housekeeping cleaning was shocking, the room was not cleaned properly nothing was wiped down , there were finger prints all over the place , and body hair all over the bathroom floor on the toilet and in the shower. We called reception and a supervisor arrived he looked around and agreed to move us to another room. We moved up to another room on the 19th floor. The room was an exact replica of the other very tired. 2 cleaners and the supervisor were in the room touching it up to ensure it was clean. It was cleaner but certainly not a 5 star quality clean. To the hotels credit the bed was fantastic, the linen great and pillows mega comfy. the shower was the best shower I have ever had in my life - pressure and heat and shower head amazing. The breakfast buffet in the morning was very generous and value for money. If we had been moved from the filthy old room to a better one I wouldn’t be making this review , I feel spending the money we did we were not taken seriously by the supervisor because checking into a room that’s dirty and checked by a supervisor and released back as clean status is unacceptable. Upon check out when we were asked how was our stay we said what had happened and the lady said Thankyou for staying with Pullman hotel, she couldn’t care less. We had family staying in another room on the other side of the building in a room they loved and was cleaned well. Just a poor experience for us sadly.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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General_koh wrote a review Aug 2022
Singapore, Singapore104 contributions93 helpful votes
+1
Overly rated. Marketed as top notch range of accor but no different from. Novetel range. I have stayed in other pullman in other places before. But this one has to be one of the most average I had stayed. The room looks tired but still OK. What's shocking was the cleanliness of the room and toilet. Was disgusted when food debris floated up from the washing basin. There are drain flies in the room too. The check in was super slow although the staff was very friendly. Stayed in a twin room. The view was an unfurnished construction site. Can be scary if you look out at night.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Pavillon is across a busy road. Walk towards the linked bridge to klcc to get to pavilion. The...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grace V wrote a review Aug 2022
Surabaya, Indonesia3 contributions
The hotels was great, couple minutes walking to Pavilion Mall, Bukit bintang even MRT!!! Recomended for tourist or first timer visit to kuala lumpur!!! Breakfast was good with many choices of food, the HK was superb when cleaning our room since i stay for 5D4N there. Have a little problem upon checkin, but doesnt matter. Stand out for Ms Yinni (if im not mistaken) the front office team. She did a good job she backup her friend so well even patiently explained everything untill clear. But overall experiance was greaaatttttt.. will comeback again in the future
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WenY88 wrote a review Aug 2022
Perth, Australia97 contributions60 helpful votes
Enjoyable staycation with my relatives from KL. We enjoyed the hotel a lot and had access to the executive lounge for work too. Whenever we wanted food, we had plenty of great options within walking distance. Thanks to Nizam and Edward for making this trip a memorable one!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$67 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hotel and residence, prince hotel residence, prince hotel kuala lumpur, kuala lumpur prince hotel
FORMERLY KNOWN AS
Prince Hotel & Residence Kuala Lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
607
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Frequently Asked Questions about Pullman Kuala Lumpur City Centre Hotel & Residences
Which popular attractions are close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Nearby attractions include KLCC - Bukit Bintang Pedestrian Walkway (0.4 km), Pavilion KL (0.2 km), and Aquaria (0.4 km).
What are some of the property amenities at Pullman Kuala Lumpur City Centre Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pullman Kuala Lumpur City Centre Hotel & Residences?
Conveniently located restaurants include el iberico, Kampachi Pavilion, and Horizon Grill.
Are there opportunities to exercise at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pullman Kuala Lumpur City Centre Hotel & Residences have airport transportation?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kuala Lumpur City Centre Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuala Lumpur City Centre Hotel & Residences offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Kuala Lumpur City Centre Hotel & Residences?
The staff speaks multiple languages, including Chinese and Malay.