I stayed during the Chinese New Year National Holidays so hotel was crowded with families and groups. Restaurant staff I think was under prepared for that week. Breakfast area was crowded every morning and staff didn’t know how to sort out single guests and prioritize them for…
good hospitality from all staffs, warm welcome and nice farewell. the room is newly renovated, clean and comfortable. May be the hotel is just renovated, which remain a lot of dust in the room and from air condition.
Had one of the best hotel experience. The staffs are very nice, professional and friendly. Happened to be my Aunt birthday during our stay and the guy who check us in helped us organised a cake. They also helped us booked the tickets for twin tower since it was high demand and…
Room very cosy and comfortable. Staff are very friendly, helpful and always have a smile even when my mum had lost an item they were thorough in trying to find the item really appreciate that. Give them a thumbs up.
food was great, room was too, but this will be my last stay with accor hotel group as I'm a silver member, their deal is not so good anymore , very disappointed with them for changing the discount I get with out notifying me
"High floor rooms are good."
"Corner rooms were spacious and breakfast were lovely"
"not too high, because the elevator is not that fast, if you aren't smoking, choose room under the 18th floor"
"Use 1 loyalty prog - stay in same brand to alleviate status. Rewards are great with free upgrades/brkfast, 1st class service!!"