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Pullman Kuala Lumpur City Centre Hotel & Residences

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Traveller (2361)
Room & Suite (802)
Dining (182)
Certificate of Excellence


Certificate of Excellence
At Pullman KLCC we offer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind. To whet your appetite, we have six restaurants and bars promising a tempting variety of cuisines catering to every taste. We also invite you to explore our 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa. For business or pleasure, Pullman KLCC is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
Centrally Located
Hotel links
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Hotel deals
100Room tips
Traveller rating
  • 1,518
  • 1,394
  • 507
  • 185
  • 115
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Popular mentions
I stayed during the Chinese New Year National Holidays so hotel was crowded with families and groups. Restaurant staff I think was under prepared for that week. Breakfast area was crowded every morning and staff didn’t know how to sort out single guests and prioritize them for
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good hospitality from all staffs, warm welcome and nice farewell. the room is newly renovated, clean and comfortable. May be the hotel is just renovated, which remain a lot of dust in the room and from air condition.
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Had one of the best hotel experience. The staffs are very nice, professional and friendly. Happened to be my Aunt birthday during our stay and the guy who check us in helped us organised a cake. They also helped us booked the tickets for twin tower since it was high demand and
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Room very cosy and comfortable. Staff are very friendly, helpful and always have a smile even when my mum had lost an item they were thorough in trying to find the item really appreciate that. Give them a thumbs up.
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food was great, room was too, but this will be my last stay with accor hotel group as I'm a silver member, their deal is not so good anymore , very disappointed with them for changing the discount I get with out notifying me
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Response from PullmanKLCC, Guest Experience Manager at Pullman Kuala Lumpur City Centre Hotel & Residences
Responded 3 days ago
Dear BillyAspros, Thank you for taking the time to review us and for the fantastic rating on TripAdvisor. I'm glad to read that you enjoyed your room experience, our dining options and central location in the heart of Kuala Lumpur. In regards to your comment about being very disappointed with the deal of LeClub Accorhotels, I'd like to get more details. Could you kindly email me at gem.clublounge@pullman-klcc.com Thank you again for sharing your feedback. Kind regards, Morgane Borrel Guest Experience Manager
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Bathroom cabinet falling off
Pullman Exec Lounge is reserved for Platinum members who have stayed 60 nites the previous year. For those who are not Platinum members, staying in Club room by paying extra gives you excess to the Exec Lounge. All items of breakfast that you can get in the buffet cafe for breakfast can be made available as they will order for you. They also will cook special orders if you put in a request. I was sick 1 morning and asked for rice porridge and they immediately comply with options of beef, chicken or fish. They have some cooking capabilities in the lounge and a chef in attendance. The supervisor and service staff are extremely customer focus. There are hot drinks and cold drinks (softdrinks/juices) all day. After shopping etc, just pop by and you get served with drinks. There is Morning Tea and After Tea time (specific time) where you get cakes and some pastries (not available all day). Evening is happy hour with snacks and substantial finger food (which fills you up nicely if you are not up to going out for dinner). Very attentive staff with big smiles!
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It is an international buffet breakfast covering all tastes of clients Asians,american and Europeans..plus the wonderful trpical fresh fruits juices and vegetables that done in spot in front of you ..
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You can walk to Banyan tree next door which is very near and then take their elevator up to an over head bridge and cross to Pavillion. It is very convenient.
2 votes
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Normally, Hotel they will Credit our CC for deposit. but wont charged single Deposit.. Upon checking out they will release the deposit. after 2 days. u may check back your CC. it only charge for the room you stay. Depending of the hotel. I deposited RM200 when check in.
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Is the breakfast halal?
Our breakfast spread at Sedap restaurant is pork free.
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"Corner Room"
"High floor rooms are good."
"Corner rooms were spacious and breakfast were lovely"
"not too high, because the elevator is not that fast, if you aren't smoking, choose room under the 18th floor"
"Use 1 loyalty prog - stay in same brand to alleviate status. Rewards are great with free upgrades/brkfast, 1st class service!!"
US$ 79 - US$ 149 (Based on Average Rates for a Standard Room)
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