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Pullman Kuala Lumpur City Centre Hotel And Residences

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Pullman Kuala Lumpur City Centre Hotel And Residences
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2,862 Reviews from our TripAdvisor Community

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Showing 2,509: English reviews
Start your review of Pullman Kuala Lumpur City Centre Hotel And Residences
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Cowra, Australia
Reviewed 4 days ago NEW

this has to b one of the best hotels I have ever stayed sheer luxury from the beginning personal check in I was most fortunate to have selected a 1 bedroom apartment consisting lounge dining a complete kitchen large fridge micro wave the bedroom king bed so soft nice ambience bathroom full bath separate large shower ideal for lovers to...

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Helpful?
Thank Charles2794
Petaling Jaya, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Following my previous review, the person in charge for my wedding has been replaced by none other than Mr. Ardi. At first my husband and I had our reservations because everything had been arranged by the previous person in charge. However, Mr Ardi has gone above and beyond our expectations - always replying our emails and messages promptly, answering our...

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Helpful?
3Thank GlowSilver
About Hotel's Favourite Review
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Glowsilver Thank you to Samuel and yourself for sharing this special occasion with us and choosing Pullman KLCC. We do appreciate it! I am delighted that you had an enjoyable experience and I will personally thank the team members mentioned for their professionalism. You will be pleased to know that we are in the process of upgrading our internet,...

Sydney
Reviewed 4 days ago NEWvia mobile

The GM needs to go for a walk about the hotel, and ask why some of these simple things to being attended to. Dirty and grotty. There is also a skyscraper being constructed next door so a lot of jack hammering and drilling to be expected for some time.

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Helpful?
Thank SydneyTraveller001
Singapore, Singapore
Reviewed 4 days ago NEW

This hotel is only 5 mins from Pavilion mall. Also a short walk to Fahrenheit and a shopping belt next door. Staff is generally friendly and our room has a fantastic view of the Petronas tower on the 19th floor.

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Helpful?
Thank Erico2709
Perth, Australia
Reviewed 4 days ago NEW

The hotel was very busy but we got excellent service. We stayed on the executive floors and the business lounge staff were wonderful and polite. If you are visiting on the weekend expect a crowd at breakfast downstairs. Thanks for a wonderful stay, I would definitely visit again.

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Helpful?
Thank Zomg A
Melbourne, Australia
Reviewed 6 days ago NEW

We have stayed at Pullman KLCC a coupe of times. It's very comfortable and is great value with a beautiful lobby. On our last trip, we felt staff could use more training and empowerment. Check in was unusually long even though we checked in online being Accor members.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank SydneyMannix
Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

We had our wedding dinner reception at Pullman recently on 25th March 2017. We selected Pullman as our venue due to its location and also the superb service given by the wedding planner team. Most of the request we had in the beginning, Ardi and his team will try to fulfill which we are very thankful. We would like to...

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Helpful?
Thank Joanne L
London, United Kingdom
Reviewed 1 week ago via mobile

I was at a loss as to rate this 4 or 1 just purely based on the events but overall I should really be detailing the overall hotel and not isolated incidents. Firstly the incident. When I checked in I was told they had moved my room type to a different one. Not better not worse but the room they...

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Helpful?
Thank MiJaAn
Darwin
Reviewed 1 week ago via mobile

The high quality of the building and facilities was matched to the quality of service provided by the staff. I guess 4.5 star but gave the benefit of the doubt as I think overall it's deserved. Excellent stay, great service, so relaxing!

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Helpful?
Thank PeterfromAus
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you PeterfromAus for such a positive review after your stay with us. I am pleased that you had an enjoyable experience and we look forward to seeing you again soon. Kind regards Zayne Boon

Reviewed 1 week ago via mobile

Very good hotel specially location is superb located just at the heart of city centre . I would recommend this hotel to anyone who is planing a stay at KL. Nice managment nice staff and a excellent location

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Helpful?
Thank Fraz Aman K
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you Fraz Aman K for your wonderful feedback. I will share it with the team and we look forward to seeing you again soon. Kind regards Zayne Boon

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,609 - ₹ 7,452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#21 Spa Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#38 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and other travellers.
36 questions
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Questions? Get answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“can only say the 1 and 2 bedroom apartments offer more space”
Charles2794, 22 Apr 2017 | Read review
“Ask for a room with a view to Petronas Towers, on a non-smoking floor.”
z0mga, 22 Apr 2017 | Read review
“no help available”
frans1954, 7 Apr 2017 | Read review
“Do look for Mr. Ardi for Wedding planning”
SamuelPey, 23 Mar 2017 | Read review
“The rebranding by Pullman has sent this down. Consider other options.”
tg_traveller_hk, 20 Mar 2017 | Read review
5 of 5